Telus and Koodo start issuing rebates for 2012 premium texting lawsuit

Ian Hardy

January 11, 2016 3:55pm

Telus recently reached an agreement with the Competition Bureau to rebate customers a total of $7.34 million for unwanted “premium” text message charges.

The rebate applies to current and past customers who were active with either Telus or its sub-brand Koodo Mobile between January 1st, 2011 and August 16th, 2013. Customers who used third-party premium text message providers such as Jesta/Jamster and/or Mobile Messenger are eligible for the rebate.

Telus noted in a blog post on its site that current customers will be automatically issued rebates, while past customers will receive a note in the mail informing them of credit if it is available to them (which must be claimed within 120 days).

“The rebates will be a maximum of $10 for customers that were billed in connection with certain short codes related to Jesta, $5 for customers that were billed in connection with certain short codes related to MMS, and $15 for customers of both Jesta and MMS. All rebates are inclusive of all applicable taxes that may have been paid by the customer,” Telus said.

Source Telus, Koodo
  • Jim__R

    Twice my partner was billed for unsolicited ****ing Jamster crap (Koodo). I made Koodo reverse the bill both times. Made my blood boil that Telus/Koodo were in bed with these scamsters.