Freedom Mobile subscribers in Toronto and Vancouver have reported that they are now able to use the LTE network that the carrier officially launched on November 28th, 2016.
Some users who have the LG V20 or ZTE Grand X 4, which are compatible with Freedom’s “traffic-free” AWS-3 Band 66 LTE, are posting screenshots of network speed tests. One snap, included below, shows download speeds of 51Mbps and upload speeds of 21Mbps.
— GBV (@bigdoing) December 15, 2016
The carrier initially stated that its LTE network would go live on November 28th in Toronto and Vancouver, however, customers found they could not connect to the service. In a statement to MobileSyrup, Freedom Mobile said, “the network is live and we are doing final network-handset optimization over the next week or so and customers will be able to access it shortly.”
It seems the network-handset optimization has now been completed, with Freedom Mobile representatives reaching out to customers via Twitter to offer assistance in setting them up on the new network.
@DiggzWorld Hi there! LTE is up and running! Do you have the LG V20 or ZTE Grand X 4? DM us and we will assist with set up!… 1/2
— Freedom Mobile Care (@freedomsupport) December 15, 2016
Update: Freedom Mobile has posted the software updates to the ZTE Grand X 4 and the LG V20 on their website. Simply tap Settings -> General -> About Phone -> Software info to download the latest software update.