Telus announced that it and flanker brand Koodo now support eSIM Carrier Activation for iPhone.
The feature is available to Telus and Koodo customers with a compatible iPhone running iOS 17.2 or later. In an email sent to MobileSyrup, Telus highlighted two ways that customers can take advantage of the feature.
First, customers who buy a new iPhone from Telus can select eSIM at checkout. Telus says it will digitally send an eSIM to the iPhone during the initial setup, avoiding the need for physical vouchers.
The second way is that customers can bring their existing, compatible iPhone and “instantly” activate an eSIM on a new line “within minutes.” Telus requires customers to enter the EID of their device to do this.
Update 17/01/2024 at 8:46am ET: Telus confirmed to MobileSyrup that Koodo customers can only take advantage of eSIM Carrier Activation at retail locations for now.
This is the latest eSIM addition that Telus has made. Back in November, the carrier launched an online eSIM management tool that allowed customers to transfer their number to a new eSIM, convert a physical SIM to eSIM, and more.
Customers can learn more about Telus’ eSIM support here.
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