Apple releases statement about Apple Watch Series 3 LTE issues

Comments

  • It’s Me

    Unfortunate and this should have been caught during QA cycles.

    Having said that, the issue is not really what is described.

    The new watch apparently attempts to connect to unknown Wi-Fi networks instead of cellular when it’s being used without an iPhone.

    Instead, it seems the issue is that when connected to a wifi network that doesn’t have internet connectivity, the watch stays connected to that otherwise valid network which means it doesn’t then try to use cell. Seems like the same thing would happen with a cell phone connected to a wifi network and the wifi network modem got unplugged. Phone would stay connected to wifi and have no connectivity. The would need something like cellular assist to start using cellular when wifi network is in a bad state.

    • Tom A

      There is a feature in iOS called wifi-assist to help with this problem where if the wi-fi signal is weak it will use LTE data while still connected to the wifi network. I am guessing that the watch doesn’t have this. Either that or perhaps the people who are affected have turned it off and therefore it doesn’t work on the watch either. I definitely notice that my phone will stay connected to my wifi as I drive away from my house, even when I know its not within range, so the data doesn’t work, and realistically it isn’t connected it just tries to maintain that wifi signal as long as it can wether its strong enough for the data to function or not

  • John Lofwire

    more beta product sold by apple got to love that.

    • It’s Me

      Settle down John. Obsessing about Apple again is going to give you a stroke. We don’t want that.

  • Do Do

    One thing I have to admit, once they discover the problem, and admit it’s their fault, they’re usually top notch at fixing the issue. My concern whenever I buy an Apple product is will they own their mistakes. If they don’t take ownership (officially), it’s a nightmare to deal with them.

    • thereasoner

      Yep, usually class action lawsuits are required, like with the iPhone 6 and it’s touch disease issue, before they will even acknowledge the problem but that’s for devices they’ve already sold. They’re hoping to sell a lot of these watches so acting quickly is of paramount importance.

      Just goes to show how different Apples reaction is when they already have your money(touch disease) and when they don’t (watch LTE problem).

    • Do Do

      “Just goes to show how different Apples reaction is when they already have your money(touch disease) and when they don’t (watch LTE problem).”

      LOL, Good point, I didn’t even think of that but I imagine they’re not unique as company when it comes to that.

  • Anonymous Agent

    The more we hear about Apple having issues with their devices the more it’s clear Apple only cares about it profits than releasing devices with the out most quality. Iphone x having faceID issues, apple watch having issues, what other issues will Apple have with their devices. apple lacks quality control only quick to make the quick buck.

    • It’s Me

      Your first example of releasing a product with problems, iPhone X having faceID issues….that’s weird for a product not on the market.

      Weird.

    • Anonymous Agent

      Their faceID failed during the presentation. So ya it’s a fact apple has issues with their products. It’s just plain and simple Apple products are junk. Been like that for a while now. They just want to release products quickly to make a buck quickly and they don’t care about quality control anymore. Heck look at the huge black bar at top of the Iphone X like come on any one with common sense would of come up with a better full screen design. LG and Samsung did a better job for first release for a full screen design.

    • It’s Me

      It has issues? It’s not even out yet. You were whining about issues in released products and started your rant with a product that hasn’t been released? Are you still not seeing your fail?

      And not, it didn’t fail onstage. It acted exactly as it was designed to. It was the presented that failed by not realizing it had reset as it was supposed to.

      Weird.

    • Anonymous Agent

      Dude your argument is a fail and you can’t see it. Oh it’s not a released product bla bla bla isheep like you have blinders on. Dude the products are due to be released in a few weeks away. No way for them to fix all the millions of products they already manufactured. So ya your argument is a fail.

    • It’s Me

      You complained about released products. It’s not a released product.

      Are you really this thick?

    • Anonymous Agent

      Your the one who’s thick in the head. Dude the products will be released in a few weeks. No time for them to fix their products they’ve already manufactured in the millions of products that are ready to be shipped now. You do realize that right or are you so thick not to get that. Perhaps get your isheep fanboy head out of apples @ss and think properly before commenting dumb things.

    • It’s Me

      Not released means not released. It doesn’t mean released.

      So you aren’t pretending. You really are just this thick. Thanks for the confirmation.

    • Anonymous Agent

      It’s not even worth arguing with someone like you that’s to dense and thick in the head to think with proper logic. Get your head out of apple @ss we all know your an isheep with blinders on. Anyone says anything bad about your Apple God oh my goodness everyone must be thick in the head cause they said bad things about my Apple God. People like you is why our world is so bad lmao lol lol. Wake up bud Apple isn’t the greatest and accept that. Apple makes pure junk products accept that. And move on to stuff that’s better.

    • It’s Me

      Short bus is overflowing tonight I see.

      Good night son. Hope you wake up less bitter and dense in the morning. I say that with the out most respect for you and your mighty intellect and well thought out positions. 😉

  • Anonymous Agent

    Oh I bet Apple’s excuse will be your wearing the watch wrong lmao lol

    • Brad Fortin

      No, this only happens when joining a captive network like Tim Hortons or a hotel’s WiFi, since the Watch doesn’t have a browser to go through the additional registration steps for the network.