If you’re a customer of SaskTel (or want to be) you’ll be thrilled to know that they have added the BlackBerry Tour 9630 to their lineup. This has yet to show up on their online store but you can go for a nice trek down to your local store and pick one up.
The Tour has a full QWERTY keyboard with trackball navigation, High-resolution HVGA Colour Display (480×360), 2 megapixel camera with auto focus, Video recording, Media Player, GPS capabilities, BlackBerry Messenger, Bluetooth v2.0, Speakerphone, Voice dialing, Conference calling, 256 MB on-board memory, can hold up to 32GB with a microSD card.
This is available on the following price plans with a minimum $35 Voice and Data plan (plus $6.25 “admin fee”):
3-year contract: $229.00
2-year contract: $525.00
1-year contract: $575.00
Dave Dobbin, CEO of DAVE Wireless (Data & Audio Visual Enterprises Wireless Inc.) took some time out of building his new network to speak with us. He’s a team player, down right enthusiastic and as says “has the best job in the world”.
Do you blame him for being so outspoken about his chosen vocation? I mean he’s coming into a space where there is only 70% penetration and the number of subscribers has increased from 15.0 million in 2004 to 22.1 million in 2008, an average annual growth rate of 10.1%! Plus, a recent study showed that the new entrants will gobble up 8 million subscribers by 2014. It sure sounds like he has many reasons to be ecstatic!
We know DAVE Wireless has major players behind them; names like John Bitove, Paul V. Godfrey (President & CEO of the National Post) and Michael Neuman (President Bell Mobility from 2002 to 2005) are all giving the organization its direction. In addition, they invested $243.1-million for 10 licenses during the Canadian Wireless Spectrum Auction, recently signed a roaming agreement with T-Mobile and brought on Ericsson to design and build their 3G UMTS network in their five most populous markets; Toronto, Vancouver, Calgary, Edmonton and Ottawa.
In our phone interview, Dobbin says “We want a better a better customer experience. We want customers to have a better experience with billing. We want customers to have a better experience with service, when they phone in we want them to have a better experience than they are having today… and we had to design that from the ground up from step one today.”
There has been much debate to what handsets DAVE is considering bringing on board. It was previously noted that they were going to bring on BlackBerry and Android devices. Dobbin stated “We’ve been spending an immense amount of time on handsets and working through handset models and what’s available and making sure our lineup is good”. Much like other organizations, DAVE has done research groups, focus groups and even gone to lengths to stop people on the street and asked them “What do you want? What pisses you off with what you have today?”. He continues in the interview by deflating the launch of BlackBerry devices “I actually never said we were launching a BlackBerry device. I was miss-quoted… Do I have a contract with RIM, no.”
When asked about their anticipated launch date and what the new name will be: “I have consistently said we will be launching our network in early 2010… and we are building a new brand… we want to make sure that we pick a name that resonates with customers, that resonates with employees and it really gives people a feel for what we are doing… I can tell you we are down to a shortlist of names”.
Last week Rogers requested the CRTC look into the foreign ownership of both DAVE Wireless and Public Mobile. I asked about his feedback and thoughts on the matter, he stated “I would have expected them to do that. It’s just a natural thing that one would do.. they’re interested in protecting that market. It’s what any logical person would do… the nature of the monopoly is to protect the monopoly.”
He says DAVE Wireless (or the new brand) will be built on 3 pillars: value, simplicity and flexibility. Over the next few months there’s going to be an onslaught of choice for us Canadians… and it’s always best to be prepared to truly understand the people behind the business. Take a few moments and listen to the phone interview and get familiar with this new entrant… as always comment below.
(apologies for the dark screen, not sure where all the images went to… however, the value is in Dave Dobbins words. Press play below)
RIM has decided to launch another contest, this time it’s to win a BlackBerry Storm (Hopefully the second generation Storm). The contest goes until October 27th and all you have to do it tell people why you love your BlackBerry Storm. RIM gives you the option to show your love in several ways: write a description, create a blog or film a video.
The top prize is won by number of people who vote for you and you are crowned the official “BlackBerry Storm Evangelists”. Grand Prize is your choice of the Ultimate New York Experience or a trip to CES with a VIP trip to Las Vegas worth around $7,100. (more…)
One of the greatest books I have ever read was called “The experience economy”. It basically gave insight into how to create the best customer experience as possible. With the Canadian wireless market changing daily, and more so in a couple months there has been a report earlier in the week that showed an estimated 8 million customers will be with one of the new wireless carriers (WIND, DAVE Public or Videotron) by 2014.
I had a conversation yesterday with Dave Dobbin, CEO of DAVE Wireless (I’ll be posting later today) and he said it’s not only about price and customers want more flexibility. Chairman of Globalive (parent company for WIND) also stated today that “price isn’t the only indicator of customer satisfaction. Phone choice, customer service, and contract length are all part of the ‘intangible’ aspects of wireless where Canadians are demanding change.”
So what are your thoughts on wireless in Canada? Are you looking for a change in price, contract length or service?
At the end of July the CRTC mandated wireless organizations to have at least one type of cellphone in their lineup by October 21, 2009 that serves “the needs of people who are blind and/or have moderate-to-severe mobility or cognitive disabilities”.
Nokia Beta Labs has come up with a possible solution to help those who are blind. They have released a beta version of “Nokia Braille Reader – SMS for the blind and visually impaired”. The project is a joint venture between Nokia, Tampere University and the Finnish Federation of the Visually Impaired. And it’s awesome, especially using this on a touchscreen!
Nokia states that the “Braille Reader gives SMS for the blind and visually impaired. It captures received SMS messages and brings them to the foreground for reading using Braille and tactile feedback”. I’m not to sure how the visually impaired person will reply to the text, but it’s a massive step forward! (more…)
Otterbox has added 3 more cases to their lineup. The “Commuter Series” now can protect your Blackberry Storm, Tour and Curve 8900. This retails for $34.95.
As with all OtterBox cases they have a few layers of protection and also give access to the buttons, screen, keys, ports and headphone jack without compromising style. First, a clear protective film that protects it from scratches; second, a silicone mid-layer that covers the device and protects it from impacts, drops etc… and a custom molded polycarbonate that protects the entire device. (more…)
We got the opportunity for a quick demo of some of the upcoming devices that Samsung will be launching. As we let you know earlier, these are said to be available within the next 30-45 days.
All I can say is watch these video as Samsung will be releasing some stellar touchscreen devices. You’ll see the Omnia 2, this is the first device to run Windows 6.5 and has a 800Mhz processor and uses Samsung’s TouchWiz 2.0 UI. This comes with 16GB built in and can also load up to another 32 GB with a microSD card. The screen is amazing at 3.7 inches (480×800 resolution) and uses the AMOLED technology. The camera is a 5 megapixel camera with dual flash, can take DVD quality videos and has a front camera for video calling, plus WiFi, GPS.
For Samsung’s first Android device, aptly called the “Galaxy”. This was incredibly thin and sports everything Android. The screen size was large and also comes with the AMOLED technology that makes the screen resolution really crisp. It comes with a 3.5 headset jack, 3 megapixel camera with flash, can store up to 32GB of memory with a microSD card.
Last but not least is another thin and lightweight device. The Impact is a touchscreen messaging device that runs on Samsung platform. The overall design is curved in style and has a textured backing. In addition, this comes with a 3 megapixel camera with video capabilities, 16GB of storage with a microSD card.
Best Buy has listed a device that has yet to be announced or even for sale at Fido. To the best of my knowledge the LG GB250 is yet to be available in Canada but can be yours for only $34.99 on a 2-year contract, or $174.99 outright.
The LG GB250 is a flip phone that has a 1.3 megapixel camera with video capabilities, FM radio, an MP3 player and has overall dimensions of 4.9(w) x 9.8(h) x 1.7(d) cm and weighs only 84 grams.
However on the site it does state that “Please Note:This unit is not available for sale online”, so it’s best to call your local store to see if they have it in stock. (more…)
The Bell Palm Pre was only released 3 weeks ago at the 3-year contract price of $199.95. Best Buy thinks this is just the right amount of time to give us Canadians a break and drop the price by $50!
You can now get the beloved touchscreen that can run multiple applications at once for a shocking $149.99 on a 3-year contract (plus getting a Voice and Data plan of $45 per month). Make sure you read the fine print before signing a contract.
Nokia Siemens Networks has announced they have successfully “made the world’s first LTE call using commercial base station and fully standard compliant software.” The LTE data call was placed from the R&D Centre in Ulm, Germany with the Flexi Multiradio Base Station.
Marc Rouanne, head of Nokia Siemens Networks’ Radio Access business unit said “This call is a significant landmark in building and strengthening our entire LTE ecosystem and shows our commitment to the technology. We see customers adopting LTE along differing timelines and we stand ready to meet the needs of early adopters of LTE as well as operators with extended migration paths from 3G/HSPA+ to LTE”. (more…)