App of the Week: TouchPlow

Igor Bonifacic

January 2, 2016 11:00am

With regular snowfall becoming a less frequent occurrence in urban centres across Canada, most people can’t justify a seasonal plowing service. However, this country still knows how to surprise Canadians with the occasional massive snowfall once in a while, a fact a new made in Ottawa app called TouchPlow hopes to use to make its way onto as many Canadian smartphones as possible.

Taking a cue from Uber and so many other on-demand apps, TouchPlow allows users to connect with an independent snow cleaning service when they need it. Users input their credit card information ahead of time, and when they want the snow from their driveway to be removed, they hit the “Request a Plow” button, which connects them with a snow plow.

Pricing starts at $25 dollars, and in this app’s version of surge pricing, the cost of snow removal can quickly escalate depending on how soon after a snowstorm the user wants their driveway cleaned. Additional services like walkway cleaning also cost extra. All told, having your driveway cleaned through TouchPlow can climb to $50. Snow removers are required to take a picture of each driveway they clean to prove that they’ve completed the job. They must also licensed by the city they work in and be fully insured.

After their driveway has been cleaned, users can rate their snow remover, closing the loop.

Download TouchPlow from the iTunes App Store or Google Play Store. Being a recent arrival to app marketplaces, snow removers are still finding out about TouchPlow, so your experience with it may vary.

  • Mike Levin

    Great idea but Would be nice if the app actually worked. Ordered a plow last week and it never even showed up. Tried again but again nothing

    • thorsten garbe

      Well . the app works. Just the people don’t!! Lol

  • Robert Massarelli

    Those prices seem ridiculous. Our driveway cleaning, walkway to door cleaning and walkway around the side and back of our house cleaning costs $400 for the winter. What’s the point of paying $50+ per storm if you’ll probably get shoddy service anyways?

    • L Joel

      I see what your saying.. i shovel it my self.. But if the timing was right.. and it was a bad storm… i might toss 50$ to get it cleared out..

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  • Jeremy

    Signed up and requested a plow. Got a charge of $150 on my visa. Email I sent about it has bounced back. Will be reporting as fraud.

  • Jason Belec

    Yeah, crap app. Even worse, your treated like crap, only the providers are cared for. Slipt a disc in my back with half the laneway done. Tried the service. Some provider thought I would be upset if he finished it. Job cancelled. What??!!! Tried contacting support, they agreed with me. Ha! Blacklisted. Called to ask why, sorry can’t help. Will forward the issue. Strange texts appear, no solution, just chastisement. Then an email saying the same and that I should have been grateful the company owner was trying to help. I am, I am, grateful to never use this service and warn others.