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Update: WIND goes live with new monthly plans, offers ‘a plethora of new unlimited options’

windmobile

At the end of 2013 WIND Mobile reported a total subscriber base of 676,209. According to the latest release, WIND Mobile’s “customer base exceeds the 700,000 active subscriber mark.” The company also noted that they experienced “record Q1 sales” and as a celebration they’ve decided to add more value to its monthly plans. The changes will go into place on April 7th and the $20 and $30 plans climb by $5 each, similar to other carriers, but now brings Canada-wide calling on both. The handset subsidy on the $35/month plan will now be $150, was previously $100.

In addition, a new plan will be available for $60/ month that includes unlimited Data, Talk, Text, in Canada and across the U.S.A, Voicemail+, World Saver plus a $500 handset subsidy or service credits.

Pietro Cordova, Chief Operating Officer, WIND Mobile, stated “We are a relatively young challenger in wireless but we’ve already accomplished so much. Hitting 700,000 subscribers reiterates that Canadians are looking for competition in the wireless industry and consumers trust us to bring them the very best value… Our 700,000 subscribers prove that Canadians stay with WIND Mobile because they want to, not because they have to.”


Update: WIND Mobile’s new plans are now available to all. The full plan details are below, or check them out here at WIND.


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  • JN

    Damn. Looks so good. I’m a happy Koodo customer but if Wind had coverage like Koodo I’d switch in a heartbeat

    • wes

      ditto

    • FunkyMonkey

      try WIND out, aint no harm in that… If only more people were willing to give WIND a try, the situation would be completely different here…

    • wahwah

      Wind shoots itself in the foot though with 3x the charge for a Sim card. 30 bucks plus 2 months service just to see if it works is kinda…meh.
      They should offer something cheap so people can see if their network would suit them.

    • FunkyMonkey

      so take out a new device on a tab and pop a sim in your phone to test the network.
      you can return it for whatever reason, just dont use the actual device

    • wahwah

      And get refunded for first and last as well? Plus all other surcharges…

    • FunkyMonkey

      the plan will probably be prorated, but the phone will fully be refunded, I heard someone did that to try and test out the network, plus under new CRTC you must be able to test out a network and can ask for a refund within 14 days

    • wahwah

      Hey I already know the answer. Was just testing ya. You get burned for the Sim and setup while service is prorated. It kinda sucks actually to lose 50 bucks on a days test. Like I said they needto do something better.

    • HeyYoWL

      I did the test a while back and they only charged me for the SIM and for the few days I had the phone. Wasn’t anywhere near $50.

    • FlageJan1

      why should the sim be free lol?

    • Laer

      Because it’s a one cent piece of plastic with a very simple chip in it. Everywhere else similar tech is just given away.

    • someguy

      You expect a 5 year old company in a already stifling market give away free SIM card to customers that might not stay ? You lack business my friend.

    • wahwah

      You’re retarded

    • someguy

      Hmm.. Lol thanks for the input dimwit

    • Franco Enea

      14 days with less than 15 minutes of talk. Most ppl use their 15 minutes the first day

    • Roger Fanbeck

      It’s actually 15 days & 30 minutes of talk time. Wireless Code

    • someguy

      it’s 15 days 30 minutes of talk time

    • Franco Enea

      I will save you the trouble. Dont do it. My phone roams in there zone and they cant do anything about it

    • chris

      Just a heads up, $25 for sim, and post-paid is pro-rated, you won’t be spending two months. Most would be one month if you want to try pre-paid. No other surcharges or fees whatsoever.

    • eos1984

      I think the risk of trying out the company and maybe loosing out on the initial up front cost out-weighs the savings if it DOES work!

    • TrollSoul

      I have never had to pay for a sim card at WIND…

    • ScooterinAB

      As with any carrier, it depends who you talk to. Although most carriers only charge $10 for a SIM, if they even do. Wind was a little more anal about it and the staffs hands were a little more tied.

      The risk with Wind, as always, is that their network is garbage and highly localized. Their data speeds spike like the stock market and it’s very hard to see what that slow down (which can bring your data speeds from pretty good down to unusable) in such a short window. Their highly localized network means that unless you immediately know that you are going to have a problem, you aren’t going to know you have a problem. When I worked for Wind, I was seriously being paid to lie to customers and try to trick them into leaving their Big 3 carrier and paying for domestic roaming in order to get a cheaper rate with Wind (only to end up losing all your savings in roaming fees). I’ve worked for Rogers, Bell, and sold for Telus, Koodo, Fido, and Virgin, and had never heard that manipulative garbage before or since.

      If Wind works for you, great. But if you think for one second that Wind might not work for you, everything you save will be lost. This is the reality of this market and of technology. You get what you pay for. For those who only stay in the city, only need localized service, who never travel or don’t care, who do not live in suburbs or bedroom communities, and those who aren’t picky about services, Wind may be for you, and there’s nothing wrong with that. For everyone else… And there is nothing wrong with me wanting to use my phone in my bedroom community house either. I’m just as Canadian as any Wind customer and just as valuable of a consumer.

    • Cellphone Guy

      The 30 mins or less of talk time needs to be increased and when you buy and activate a new phone with wind the sim card is free. You do lose anymoney on the account that you paid but just to try a phone go pay your way and put 10 bucks you can switch your plan if you choose to stay with wind at no cost.

    • Cellphone Guy

      I myself have been a wind customer for 4 years. I have been with Rogers,fido both pre and post Rogers take over. Have also been with TELUS and virgin and don’t regret making the switch to wind at all.

    • Tony B.

      Kind of pointless to try the out when it is a known fact that their network sucks. I had them for two years in the heart of Mississauga and the coverage, call quality and data speeds were consistently abysmal. I ended up leaving them and paying more for ‘less’ out of necessity. Not cool

    • deltatux

      Unless you travel outside of the zone a lot, there’s no reason why you shouldn’t give WIND a try.

    • Franco Enea

      I travel outside the zone everyday I go to work. My phone connects to Rogers or ATT in Downtown Windsor. Everyone else uses phone during break but me. So embarrassing!!!

    • toysareforboys

      You know you can lock your phone to Wind so it won’t try and connect to Rogers or anyone else right? There’s seven wind towers in Windsor, including three downtown! What’s the postal code of your work where you can’t get service?

    • Franco Enea

      Thanks Genius! You must work for them. If I lock it to Wind I am eliminating the purpose of having a phone. What use is a phone if I cant call. It doesnt work at Caesars Casino. Dont know the postal code. It has 4000 employees. Dont you think it would profit Wind to fix the issue!!!!

    • Orange Lada

      I had issues 4 years ago in Toronto. Happened to know someone who worked there and he said they actively look for spots without activity. Contact them and let them know.

      My issues are nil now (except for a few basements), They can tune the towers to deal with these issues.

    • Franco Enea

      I did contact them. They said there is nothing they can do. They do refund my roaming charges if it connects to ATT or any US carrier but not when it switches to Rogers. Its a border city. Gets annoying calling them every month for refund

    • AlexanderLong

      it is not just that, even if you are in their zone, it will jump to Rogers(Domestic roaming), or total no reception. Lots of my friends can’t wait for end of their tab term to switch back to big 3. it is reality, sadly. i ditch them after one month since i can’t get reception inside my room without holding my phone out of the window, that is really not acceptable for me.

  • casey

    If they had coverage in the mountains I would switch today, even if they were $20/month more I would still switch.

  • TrainAss

    Switching next Friday and getting the new HTC One (M8) at the same time. Bye bye Fido.

    • Bri Bru

      Will WIND release M8?

    • aamd11

      Check their website, its up!

    • Bri Bru

      that’s cool didn’t know this and GS5 huh?
      I’m more interested in GS5 than M8 after all this talk about camera and display.

    • eos1984

      GS5 launches on the 11th.

    • Bri Bru

      kewl kewl

  • iPwn8599

    I cannot wait for my contract to be over with Hell so i can make the leap over

    • Bri Bru

      If not too much time left, it’s usually better to switch now even if you have to pay for the cancellation of contract. Do your math, you’ll probably be saving.

    • Bobby Credible

      they have to be around for you to leap. 2 words for sale.

  • Dave

    I’m happy to be one of the 700,000 Wind customers. Cheers!

    • jackjiarocks

      I have no issue paying $5 more a month as long as Wind is here to stay.

    • Lexcyn

      I would be happy to have the *chance* to be a WIND customer. Any word on expanding?

    • Chris

      Yeah, too bad this announcement didn’t have an unlimited roaming plan for Canada like they do for the US. Still amazing, but with that it would be the ultimate. Robellus wouldn’t let that happen though.

    • Franco Enea

      Thats never gonna happen. I got 4 phones with 21 months left. Im counting the hours. What garbage customer service too

    • deltatux

      The biggest issue for WIND is the lack of spectrum. Pulling out of the 700 MHz spectrum didn’t help them.

    • Bobby Credible

      and the signal is bad, and the customer service is bad, and the phone warranty is bad, and the expansion halt is bad.. but the price is good!! umm

    • deltatux

      Signal is fine, customer service could be better, phone warranty is alright. I guess it depends on the person. Been with WIND for 2 years and haven’t looked back since.

    • Stylinred

      have always had exceptional customer service. i even called them in the middle of greece once and got above and beyond service. and i especially appreciate the service from @wind_cares

  • nekkidtruth

    WIND is dying! Oh wait…

    While their future is certainly a blur, they are definitely picking up steam. Something tells me we’re going to see expansion soon.

    • drizzle

      Hard to expand without the capital… vimplecom will surely help give them the capital like they did during the 700mhz auction… Oh wait… That’s right, vimplecom wouldn’t give them a cent and they had to back out….

    • SensibleCircle

      You can thank the Canadian Government for that.

    • Accophox

      True, but you can bet that the same Canadian government that allowed them here in the first place also burned them hard when they tried to buy a fibre company and the government blocked that.

      => What’s to stop the government from changing their mind again at some point, regarding foreign owned carriers?

      edit: got it wrong, they were trying to *buy*, not sell.

    • kmusky

      Well, Vimplecom is ultimately in Russian hands, and Russia’s relationship with the west is kinda rocky right now, so…

    • Accophox

      Well, it now is. Vimpelcom actually had little to do with that deal – it was Sawiris’s Accelero Capital Holdings S.a.r.l. that attempted to acquire MTS Allstream. After that, the Sawiris’s got pretty pissed off, and said he was done with Canada.

      Given this, I don’t blame international companies wanting a piece of the lucrative Canadian market – it’s too unstable thanks to the politics in play.

    • Dave

      Interesting analyze… Do you have a degree in analysis?

    • Bobby Credible

      well he is a windidiot

    • nekkidtruth

      I didn’t say they wouldn’t have to claw their way out of their grave ;) Just that I suspect that’s what is going to happen. The writing on the wall appears to be written in dry erase marker.

    • eos1984

      Vimplecom dropped out due to not having a ownership in the company due to Government regulations. This move will hopefully put pressure to have this changed. Very strategic move.

    • Bobby Credible

      What a maroon. Vimpelcom owns orascom that owns wind. they dropped out because as of yet they have not made any profit at all. do digest that. Vimpelcom said the debt is over 2 billion need a tums?

    • Rat in Toronto

      I think Wind op-out from 700mhz is good move; with the money spent, other player must raise charge if they can manage their bandwidth and lucky enough. They can win the game in different ways.

    • ScooterinAB

      How? Their revenues are still too low to be sustainable. Their parent company has thrown them to the wolves. Roaming agreements cost a fortune and Wind is clearly ignoring customer usage. They have made no meaningful improvements to their network in over a year. How exactly is or can Wind win anything? No. Wind pulling out of the 700 Auction was because they were completely and hopelessly broke and couldn’t have deployed anything even if they could have won. There was no strategy in their decision; only failure and loss.

    • deltatux

      While WIND isn’t rich or profitable at the moment, VimpelCom did initially want to bid for the 700 MHz spectrum but due to the complicated ownership rules and the government playing games with them. VimpelCom decided to pull out at the last minute to protest against the government over its policies.

    • Bobby Credible

      I think you need to do some research.. vimpelcom said last year they would not be investing in wind OR the 700mhz auction.. tony and his pant partner said they also would no bid.. then tony says oh yeah we be bidding.. and then vimplecom says in a clear way.. as we said BEFORE we are not bidding.. in essence saying why would we invest in a company that has yet, 5 years on , to make us a profit..

    • deltatux

      If you read the articles written the day WIND pulled out of the race they said VimpelCom will not go into 700 MHz spectrum auction citing differences with the federal gov’t. They said that they will participate in the next auction if the gov’t fixes their rules.

    • Orange Lada

      Sustainable? Their revenue is $21 – $22 million a month. Their variable costs are low. The fixed costs are sunk and while the equity shareholders may not make money, they aren’t likely costing anything other than non-cash amortization (and possibly some bank debt that is covered).

    • ScooterinAB

      Simple. Their revenue isn’t high enough. $21 million might look like a lot of money to you or I, but it’s pennies in the business world, especially when your business is haemorrhaging money (which os reported to be the case with Wind). Their ARPU is far to low to be sustainable. I ran some numbers in the comments of another article on the costs of expansion, and it didn’t look good for Wind. Simply put, the company needs to double their revenue if they want to stay in the game. They can squeak by now with what they have, but in the long term they need to dramatically increase their revenue, and there is really only one way to do that.

  • aamd11

    Yeah I trash them all the time but damn…if only my phone was compatible with their network!

    • nekkidtruth

      Sell it and buy one that is :P

    • aamd11

      Can’t say goodbye to my Moto X… not yet at least ;)

    • Jesse

      I was thinking of buying the AWS capable Moto X off eBay actually.. Just so I could use it on WIND!

    • Josh Brown

      That’s why I love my note 2, just load a new qcn file.

  • silver_arrow

    Seriously looking forward to ditching Telus in a few months to make the switch to Wind. Seriously diffing what they are doing. While they did increase the $20 and $30 plans they had a better reason than “we can” and included more and increased the discount amount.

  • Masonvd

    Now if only they’d expand to Victoria I’d switch in a heartbeat.

    • Accophox

      I was on the island earlier today. Coverage is spotty further out from Victoria (I went as close as Broadmead Village. One giant deadzone between Sidney and there.

    • Masonvd

      Is that actual coverage or Away coverage though? Looking at their Away rates, I’d be better to stick with Telus, from a cost perspective.

    • Accophox

      It’s actual coverage, but it’s spotty as all heck.

    • Masonvd

      Well I live downtown, so I’ll give it a try. Thanks for the heads up!

    • Accophox

      Yep, good luck! :)

  • wes

    If only Wind was in Quebec…. They’d probably be closer to 1.5 million.

    • Louis Cloutier

      They are in Quebec – at least here in Gatineau.

    • wes

      By Quebec I meant including Montreal and Quebec City. But no disrespect to Gatineau, we love you too!!

    • deltatux

      You can thank Videotron for blocking them out by purchasing all the AWS spectrum in the province.

    • wes

      Yup. I know. So sad. At least they are somewhat competitive vs the big 3. But nothing on videotron beats my retention plan.

  • djino

    Its not Canada Wide on both. $35 plan is still Provincial Calling.

    • wes

      I wish Canada Wide calling meant out of Wind Zone.

    • hardy83

      $25 shows having it, though oddly the $35 doesn’t, though it does have unlimited data which the $25 doesn’t. lol

    • Andrew_notPorC

      One for people who need unlimited calling, one for people who need unlimited data, and one ($40) who need both.

  • hardy83

    Unlimited talk, text AND data for Canada AND the US for $60/month?

    Holy hell! lol

    • djino

      It includes the U.S. Roaming Add-on… If in Canada, its only when you are connected to WIND Network .

    • hardy83

      Yes I know, I’m more floored about the inclusion of unlimited roaming data in the US.

      I’m aware in Canada that it’s only within the home zones.
      It’s just funny because this is probably a good deal for US citizen to get since now Wind seems to have more coverage in the US than it does in Canada. lol

    • djino

      I’m sure within the coming months we will see some domestic roaming add-ons.

    • Jay

      I’d be willing to have a Vancouver number while living in Manitoba for these rates!

    • Andrew_notPorC

      If they could get reasonable roaming rates in Canada, Wind would take off like crazy.

  • Jahmal Brown

    Wish they had better coverage because I would switch over asap. I like that WIND is not overcharging data!

  • D Kupp

    You know what… I am actually glad that Wind is raising prices a bit because they need the money for expansion and possibly bid on the 2500 Mhz band next year since their parent is shutting them out.

  • Tornado15550

    They are celebrating by raising prices? What the heck! Why does the $30 plan increase by $5 with nothing being added in? This is absolutely ridiculous!

    • JayC

      Well…the new $35 has an extra $50 tab amount on it now…. From $100 to $150

      Better than the Big 3 that increased by $5 for nothing!

    • djino

      I think this is something that they should be doing. Besides, if you really want it for $30, grab it now. Why wait and then complain?

    • Guest

      Agreed. Although it shouldn’t be as bad as the Big 3, I think the next step WIND needs to make is…

      $30 – 500MB (slowed speeds after)
      $40 – 4GB (slowed speeds after)
      $50 – 6GB (slowed speeds after)
      $60 – 10GB (slowed speeds after)

      No overages charged. People will choose their plan accordingly.

    • HeyYoWL

      $30 for 500MB? Are you crazy? That’s way too much. The Big 3 offered $30 for 6gb a while back, why would Wind charge $30 for 500MB?

    • Robin Mitchell Wakerell

      Pretty sure the guests post meant total plan, not just the add-on. Bell has never done a 6GB plan for $30, but have done an add-on for that same.

    • Tornado15550

      I just hope they don’t continue to increase prices and become like the big 3, where you now have to pay $80 for 500MB.

    • djino

      WIND’s coverage doesn’t compare to Big 3 coverage, so they can’t price the same way they do. So you shouldn’t see prices continue to increase to meet their prices.

    • Ammar

      It’s not fair if you’re looking to buy your own phone! what about existing customers? I’m on the 30$ plan, I hope they won’t jack the prices on me.

  • FunkyMonkey

    they’ll grandfather the current plans tho, right?

    • Tornado15550

      That’s what I’d like to know as well.

    • djino

      They have always grandfathered past plans

    • hamza

      They most likely will.

    • Luis Guev

      Yes they will.

    • eos1984

      100% yes.

    • jetbeck

      Always have, even though I recently left Wind to test out some of the Small3 (Virgin/Fido/Koodo). I had up until then their Holiday Miracle plan for 2-3 years, and my girlfriend is still on that plan.

    • deltatux

      My plan no longer exist, for a good 2 years now, so that’s a definite yes. My current plan is the $50 plan offered at $40.

  • JayC

    I think the next step WIND needs to make is…

    $35 – 500MB (Big 3 – $80)
    $40 – 4GB (Big 3 – $110)
    $50 – 6GB (Big 3 – $125)
    $60 – 10GB (Big 3 – $145)

    No overages charged. Speeds are slowed down once they pass their limit. People will choose their plan accordingly…

    • nekkidtruth

      That would be silly.

    • Rimtu Kahn

      I think
      $25 should offer 500 MB high speed
      $35 should offer 1 GB high speed
      $40 should offer 2 GB high speed
      $50 should offer 5 GB high speed
      $60 should offer 10 GB high speed
      But all of them still offering unlimited regular speed.

    • nekkidtruth

      Not sure I understand the need to limit what’s already unlimited. Perhaps maybe one of the Big 3 would better suit your apparent need to pay more for less? There’s nothing wrong with the current plans.

    • Andrew_notPorC

      Wind already throttles after 5 GB (fair usage). I don’t think it’s unreasonable to offer less data with throttling thereafter for a lower price.

    • nekkidtruth

      Throttling does not equal a limit on data. That’s a limitation on speed. The data is still unlimited. Once again, what is the point in moving backward? Even if they were stupid enough to move away from unlimited offerings, it would be suicide to offer anything below that 5GB on any given plan. It would be more reasonable to use 5GB as the threshold.

    • Andrew_notPorC

      I agree. I think throttling after the amount you paid for is fair. Calling it unlimited is a bit misleading, though.

    • nekkidtruth

      But it is unlimited. The data is not limited. The speed is throttled yes, but that does not make the amount of data transferred limited. You can thank the brainwashing of the Big 3 for such silly plays on words. They started that crap.

    • TrainAss

      They already offer unlimited data on their $35 and up packages, why would they go a step backwards?

    • Andrew_notPorC

      This is still unlimited. It just has varying thresholds for when they start throttling. Wind currently throttles after 5 GB unless you buy an add-on to raise to 10 GB.

    • TrainAss

      I’d be happier with this than the current method used by the big 3 and other carriers.

  • CoffeeGeeker

    When does this plan go live? It’s very tempting, esp, the $60 N. America wide one.

    • nekkidtruth

      Perhaps reading the article might help with that. I know, crazy concept.

      “The changes will go into place on April 7th”

    • CoffeeGeeker

      thank you snark. ;) I did miss this first time around. I’ll make sure I try to get my brain cells up to your level of acceptance in the future ;P

    • nekkidtruth

      You’re welcome. ;) I have been a little overly sarcastic lately….

  • Darryl Coutinho

    So if you are on a 30$ plan at the moment, will you still pay 30$ on the grandfather plan OR you “HAVE TO” pay 35$ from next month without having a choice? Thanks

  • vn33

    Excuse my ignorance, but does “Canada wide” eliminates the roaming outside of the Wind home zone? If I were not on a ridiculous 6gb Corp plan, I would have been on Wind already.

    • wahwah

      No, it doesn’t. Pretty crappy that if you were a wind customer and wanted unlimited talk and text in the USA it’ll only cost you 15 bucks. Here to roam on another carrier is by the minute ONLY plus EXTORTION rates on data.

    • mason

      There is wi-fi almost everywhere now. If I am not in a Wind zone I simply use wi-fi. The app Google Voice gives you free calling anywhere in North America. there are other free full featured phone apps also if you need to receive calls such as Fongo.

    • wahwah

      That’s fine if you do nothing with your life by means of travel. If you’re out of town more than in like a while lot of people this becomes a problem. Same goes for data in the road, you know when driving.

    • mason

      My life is not that complicated that I need to be connected every moment. I remember a time when there were no cell phones. To make a call you had to hunt down a pay phone but we got by. Seems the easier things get the more easy people want it so they will never be real happy. Sometimes you have to try out of the box. If Wind doesn’t work for some that is fine. Simply go where they have the service that suits you.

  • mason

    I switched to Wind before Christmas. My expectations were not real high from comments that I read beforehand. I must say I was much more that pleasantly surprised. I have never had a problem period.

    • Sweet

      Same here.

    • wp77

      Mason, I’m from the west end of Toronto and wondering what the data and text service is like. I’ve heard that reception is not that great indoors compared to Bell etc. and texts can be late. BTW, I’m not looking for fast data, just to be able to receive emails reliably.
      What’s your experience been and what carrier did you come from?

    • mason

      Not sure what it is like in TO but here in Kitchener everything works great. I came from Telus but only used a phone for phone calling. When they wanted to raise my rates up to $60.00 + with no incoming free I said goodbye. I looked at Wind 3 years ago but Telus kept me happy until this past year. Wind has expanded rapidly since 3 years ago and are still expanding monthly. When I am access to wi-fi that is all I use and of course then it does not matter wherever you are in the world.

    • Nexzen

      In TO I get 10-15mbps download 1-2mbps upload.

    • Omis

      I live in etobicoke by centennial park. no issues with wind except when im in the basement. But if you are going with wind. get a good phone. it makes a difference.

    • wp77

      Thanks to all the helpful replies. I have an HTC HD7, 8X, Lumia 520, Blackberry 9900. How can I tell if these would work with Wind? Is there a list?
      BTW, Bell jacked up rates mid contract last summer by $20 and will increasing by $10 again this May. I am done with them…

    • deltatux

      Out of that list only the BlackBerry 9900 and the HTC Windows Phone 8X works on WIND. Just ensure that the device is compatible with the 1700/2100 band. To double check the devices that you have works on WIND, just walk to a WIND store and ask them if they could slip their active WIND SIM and see if your phone connects. If it does, hurray! If not, you can always get a BlackBerry Q5 or Q10 to replace that 9900 ;).

    • toysareforboys

      Not all HTC Windows Phone 8X work on Wind, they build two different models with two different radios in them :(

    • deltatux

      Ah, seems like I was mistaken. WIND does support the HTC Windows Phone 8S though :).

    • wp77

      Thanks, I appreciate the help.

    • Rat in Toronto

      East of Mississauga to Downtown Milton to Burlington, no problem at all.

      Sometime reception low on 401 and 407 intersection.

      The quality of call is very depended on quality of phone too. Once of while phone lost connection and need reboot. I think it is related to my cheap Android phone.

      After upgrade to Nexus 5, everything goes smoothly.

    • jlouren

      How do you like the nexus 5. How is the battery life. Thinking about getting one.

    • Croc Ography

      Reception is not that great indoors… but do I want to spend at least another $500.00/year for better indoor reception. Well yes, sometimes I do, but most of the time I do not.

    • toysareforboys

      Instead of paying $500 extra a year you should put up a $150 booster then get 5 bars in your basement ;)

    • D Kupp

      Agreed. I tried out Wind in early 2013 with very to little expectations. To my surprise, they are actually good. I am in the GTA area and here are my findings:
      1. Drop Call – Very rare! Maybe once every 3 months? This is acceptable
      2. For as long as you are in the city, coverage is good. But there are a few dead spots though. You are about 90% of the time staying connected anyways.
      3. Data speed – Slow in downtown during peak hours. But again, I am working anyways and don’t really use the phone.
      4. No surprise charges for as long as you manually choose Wind as your carrier.
      5. No LTE – Well, for me, I only go on facebook, whatsapp, maybe streaming 5 videos a month and checking stock quotes. I don’t watch Olympic on my phone. 3G/3G+ is good enough.
      I am sick and tired of paying $80+ a month with the big 3. $30 is a good value to me!

  • Raphael Del Castillo

    this keeps my hopes up :) I recently moved to rogers and sold my soul for 3 years but i am retaining my mobility account since i have the friends and family plan for life, that in the future if i so choose to leave rogers i still have my mobility plan, or whatever is left of it ahah. We shall see as time will tell. But good stuff wind :)

  • Sweet

    I believe it was The Globe And Mail that quoted Lacavera saying that Wind will be profitable next year (2015).

    It’s great to see they’re still increasing their subscriber base. I’ve had no problems with them since I switched in December. Plus, they release the BB10 updates the day BB announces them, which is awesome.

    • Orange Lada

      If they are profitable next year, they are cash flow positive already. Not surprising given $20+ million a month in revenues.

  • jetbeck

    Right about now it would be amazing if they could grab Mobilicity’s customers/spectrum. I know they lost out on the 700mhz but the little extra AWS would go along way to keeping them in the game.

    • jetbeck

      They wouldn’t use the network (well I guess they could use some of the towers mobilicity has, but I’d bet they share most spots with them now anyways), they would use the spectrum that Mobilicity bought and uses, which would increase the capacity of the network.

      I’m not a huge expert on it or anything, but the added spectrum could be used to improve the quality of their network. Most notably in Toronto.

    • D Kupp

      If Wind can buy Mobi and use that extra spectrum to expand is 3G network is 42Mbs, that is a lot better than having a congested 3G network and weak LTE network

  • Steven Moxley

    the 60 dollar plan is useless just get the 40 dollar plan and add the 15 dollars a month extra for the us roaming add on

    • deltatux

      Well, the $60 plan comes with unlimited calling to the US in WIND zones, the $40 plan doesn’t do that….

    • djino

      Most people will be picking up the $60 plan for its WINDTAB offering (I think it will be up to $500)

  • Andrew Goldenberg

    I signed up with Wind about a month ago from Fido, and couldn’t be happier.

  • McNucklefuts

    Sadly switched from WIND to Koodo just on Wednesday because I am hopefully working outside of a coverage zone now…
    Sad day really… I hope that they continue to grow though! If something changes I will be back in a heart beat!

  • Plazmic Flame

    Good for WIND. Just waiting for LTE and I’ll be all aboard.

  • Philippe Hamel

    Can i port a # from montreal to them XD, whish Videotron had the same pricing :(

  • Wild

    I see they now added voice+ to the $40 plan so that’s a positive bonus. I think I will keep my $39 plan though ha.

  • Mike

    I’m kinda confused. On the $60 plan it includes unlimited us roaming but here it would still cost me $1/mb outside a wind zone? Weird.

    • Stephen_81

      Don’t be confused. your “unlimited WIND us roaming” is on the t-mobile network only, so if you are in any area with poor t-mobile coverage you either get no coverage or you pay to connect to AT&T.

    • Mike

      I hear ya but for $60 I would rather have unlimited data Canada.

    • Stephen_81

      You do have unlimited data in Canada, just don’t leave WIND zones :p just like in the US you can’t leave t-Mo zones.

    • Mike

      Tmobile has decent coverage. Used the prepaid Sims while I’m in us and worked great. I would leave koodo for wind but I travel a lot and the $1/mb would hurt me.

    • JVR

      Its both T-Mobile and AT&T, whichever stronger signal you pick up.

    • JVR

      Wrong again, its both T-Mobile and AT&T

    • JVR

      Wrong. You don’t pay to connect to AT&T, its unlimited US roaming, period.

  • Hareem Haque

    Wind mobile is a great company. They have surely come a long way indeed. However, the facts are facts Wind is no match for “BELL”. I was a Wind customer for a long time. My work now takes me to Brantford and the surrounding areas and at these areas the Wind signal simply does not exist.

    I moved to Bell and I pay a lot more ($150/month) but I have great service all over Canada. Data speeds are better compared to Wind.

    That being said I strongly believe that Wind Mobile in the coming areas will surely capture more market share as it develops better network/service and gets more juice to go after the “Big Carriers”.

    • Jesse

      $150!? Is that for 2+ lines?

    • Hareem Haque

      No 1 single line.

    • Jesse

      What plan is it?

    • Hareem Haque

      I started at $110. I added more features to the plan. So its now $135 + HST.

    • Jesse

      That makes me really enjoy my $49.50 + tax plan

    • Hareem Haque

      Its not much. Work pays 50%. So its just a bit more compared to Wind $50 plan. However, Wind.. best to my knowledge does not provide canada wide (no-fee) roaming with its plan.

      Secondly, I know this for a fact that Wind mobile will not work in Brantford and BRANT county areas.

    • Jesse

      How much data does it come with?

    • Hareem Haque

      * Total Features I use:
      Unlimited Canada wide calling + voicemail etc. (the works)
      Unlimited USA long distance
      Unlimited overseas text
      6 GB Data
      Road Side Assistance

  • Who Needs Facts

    It is truly amazing how Lacavera sums up Winds fortunes compared to how the industry and Vimplecom sum up Winds fortunes.

    “The Company fully impaired its assets in Canada, mainly relating to the challenges the Company is facing in the country, which resulted in the strategic decision to withdraw from the 700 MHz spectrum auction and the reassessment of the prospects for continuing operations in the country,” VimpelCom said in a statement Thursday. (Mar. 6)

    Targeting low ARPU users, the last batch likely the ones that TELUS orphaned by shutting down Public, sprinkled in with Mobilicty users who know not what awaits them may get him headlines, but it simply is not paying the bills.

  • Walter

    For $65 or $75 dollars a month you could have 10 GB of data and unlimited U.S.A. usage. You just can’t beat that value.

  • Matti Ellis

    It be nice if Wind came up with a Canada wide roaming plan or feature so so for those that don’t live in a wind mobile area can make the switch.

  • disqusmy

    Need more network, it will grow faster, but need more capital on that. Good new Wind!

  • Masonvd

    Do you know if it’s actual Home coverage or “away” coverage as they call it? With their Away rates i’d be better sticking with Telus

  • abc123

    I shudder to think what kind of plans they come out with when they reach 1 million customers… LOL.

    Congrats WIND. Keep up the good work.

    ———

    WIND customer since 2010.

    • deltatux

      Everything half off xP? One can only dream … or tbh, I rather they announce, towers everywhere!

  • Darryl Coutinho

    What supporting documents do they need when you first go to sign up – a driver’s license is more than enough??

    Thanks

    • deltatux

      Driver’s license and a credit card is often the only thing needed for postpaid services iirc.

    • Rimtu Kahn

      For post-paid with wind tab they will do credit check. For pre or post paid without tab, I don’t think they require anything other than drivers license and credit card

  • OgtheDim

    So have they finally made my Holiday Miracle Plan redundant?

    • deltatux

      Wasn’t the HMP $35 for everything except US roaming?

  • blzd

    Will this change current subscriber’s rates or just new users?

    • deltatux

      No existing plans will be affected.

  • Darryl Barnes

    As soon as Wind has full iphone support I’m switching to them.

    • Tpickles

      what do you mean by “full iphone support”, if you want one buy one from apple get a sim pop it in and everything works, the only feature that they dont have is visual voicemail.

  • Andrew

    “a new plan will be available for $60/ month that includes unlimited Data, Talk, Text, in Canada and across the U.S.A.”
    But in fact it doesn’t include roaming in Canada, just US right? Is the $60 plan essentially the $50 plan with the $15 US add-on bundled for $10 (and charged every month)?

    What’s the data speed like on their US roaming? If they’re on TMo, most of that network outside major cities is only advertised as 2G by TMO but do you at least get “full” TMo speeds when roaming?

    =aw

    • JayC

      WIND roams on T-Mobile and AT&T so if you leave the T-Mobile service area, you can roam on the fast and vast network of AT&T

    • Rimtu Kahn

      Used it a lot, you do get unrestricted T-Mobile service limited to HSPA+ (if T-Mobile only has 2G in the area then that’s all you are gonna get). You only have service.where it’s T-Mobile, which if you are a traveller from Canada, is most places. T-mobile HSPA+ gives slightly faster up/down speed and is more consistent than Wind (makes sense 45 million customers vs 700k). T-Mobile is a more mature company in North America than Wind. But all in all its an awesome unmatched deal.

      I am not sure of now but previously when I was roaming in the US on At&T network with Rogers LTE phone and plan, I was still restricted to HSPA speed.

  • pisdan

    I have been a happy Wind customer for almost 2 years and if I leave the wind zone I put extra money on my account which doesn’t happen often 40 for unlimited everything and NA calling, can’t be beat!! Now 15 for US roaming in loving them more for my trips to the US!!

  • ScooterinAB

    When I worked for Wind, the company big wigs went on and on that Canadians wanted clearer, simpler, fewer plans. They went on about how important it as for them to have only 2 or maybe 3 plans. Now they have more plans than I believe any of the Big 3. Wind has lost their vision and bloated their business with the garbage and confusion the Big 3 have left behind in favor of clearer, simpler, and fewer plans. The irony is palatable.

    • deltatux

      Ironically, people that I’ve spoke to felt that the old 2 or 3 plan system doesn’t really match up with their needs. For instance, my bro wanted something in between the plans they offered at the time. He had to swallow the more expensive plan until they introduced more plans in between to lower his bill.

    • bmaz

      Choice is never a bad thing, these plans seem pretty simple and clear to me.

  • deltatux

    Depending on your contract, it may be cheaper to just break it and jump. Do check before doing so :).

  • Telanis

    “Unlimited Data” is 10 GB. A ridiculously low cap. And then they rate limit you so hard that you can’t even load normal web pages. Apart from that, un-knowledgable employees, and disconnections even when you have a strong signal, WIND is great.

    • blzd

      You’d be hard pressed to go over 10GB on a 3G connection. These were never meant to replace your home internet.

    • Stylinred

      a plan with 10gb of data would cost $145 a month with Rogers

  • Thomas C. Riddell

    I’ve been with Wind 2 years and Am Very happy but plan is Grandfathered in

  • Alucai Vivorvel

    So… Will current customers be automatically switched to these new plans? Because currently I’m on the $40 plan and I have to pay extra for Voicemail+.

    • deltatux

      No, all existing plans stay put unless you change them yourself. You can call them to switch your plan. There might be a fee to downgrade your plan though (even if it’s the same price they sometimes consider it as a “downgrade”).

    • Alucai Vivorvel

      Alright, thanks, I’ll give them a call after Easter weekend. :-)

  • neodoru

    If only that data roaming would be available for both Canada and US…

  • blzd

    My friend just did and he’s over joyed. Moto G for $130 at $30 monthly is a steal.

  • blzd

    So the $30 plan is now $35 and doesn’t even get the Canada-Wide calling like the $25 plan? Extra $5 a month just for US-wide MMS. Not cool.

  • AlexanderLong

    Finally have plan just for me who only use data. but still their receiption, eww.

    • deltatux

      You can get their 1 GB data plan for $15, it’s nothing but data or you can go for the $35/month for unlimited data only. Reception is pretty good, it isn’t the Big 3′s reception but it works.

  • multilis

    This may sound strange but that extra $5 from $30 to $35 is enough to make me cancel plan to get wind cell phone as replacement for home phone and backup internet.

  • TrOuBLeDbOy

    Do you guys know when Wind will have another promotion on unlimited plans? I’m currently with Mobilicity paying $25 for unlimited local and data and considering switching to wind for unlimited province wide and data , not to mention the bring your own device perk. I’m just waiting for the right time to switch so I can get the best price on my monthly plan. If im not mistaken they have to honour my plan once i subscribe even if their rates go up, Mobilicity has honoured their back to school play and I give them mad props for that, Much respect Mobilicity =)

    • deltatux

      No one except those who works at WIND would know that.

  • lewdvig

    Put my son on wind Christmas 2012. After 18 months of great service coverage in Calgary, and zero cents in extra charges for the full year (and we live on the edge of a wind home zone) I just switched my personal telus line to wind. Switching the wife’s tomorrow. Going from $150+tax per month for two telus lines to $94+tax for three wind lines with unlimited canada wide calling and data (son on the $29 plan, minus $15 better together savings).

  • Daniel Pogue

    Just switched over from Rogers to the 39 Unlimited with them. I’ve had it for a few days and couldn’t be happier. I don’t really miss LTE tbh not for $35 more per month.

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