Bell Canada customer information illegally accessed in hack


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  • Tim3Tripp3r

    Maybe it was the “alt right” trying to sign up early for Alt TV. ¯_(ツ)_/¯

  • Andrew Holt

    It’s high time we demand the government create compensation laws when businesses fail to secure our private information. Fine the companies $1000 per account per compromise, with that money going directly to the customer, in addition to any real damages that result from the identity theft. Maybe then these companies will take protection of our data seriously.

    • Allyouranusarebelongtous

      the last thing we need is the government stepping in a policing another issue. In the fast changing security landscape, and a derth of just released exploits from the CIA floating about, complete security is an illusion. Period. The free market decides if they want to continue trusting their info to a “hacked” company.

    • mola2alex

      You obviously do not work in tech or you would know that even the top tech companies in the world have vulnerabilities and patch them on an ongoing basis. This is just the nature of the beast.

  • Jason

    “directly contacting those who are affected” I don’t know after all the call and email spams if someone from Bell called me I would probably just hang up since I’m pretty sure they will start the call by saying “I’m X from Bell we regret to inform you that you have been hacked, can I have your address to confirm I am calling the right person”

    • Tim

      they’d definitely try to sell you more services after telling you your information was compromised.

  • Beautiful Blessings

    The true criminals, by Alan, are the companies who fail to protect their customers…

    • Allyouranusarebelongtous

      A bit dramatic. Try providing 100% security to unknown threats. Impossible. There is a reason exploits are called exploits.

    • Beautiful Blessings

      Dramatic? T’was always so with The Blessings.

    • Ipse

      If they wouldn’t put the scope up our collective a$$ maybe there would be less information to steal…But nooooo, you Sir are just a number and a cookie.

    • Beautiful Blessings

      Verily; my number is 666….the number of The Beast. Why, oh heavens, why?!?

  • Allyouranusarebelongtous

    …facts are facts. Complete security is impossible. The massive wannacry exploit was a CIA gem they hoarded. When a company isn’t given a reasonable chance to correct found exploits, and they get into the wild, what kind of security should someone expect? (as just one small example)

    I’ve never thought my info was secure. Sadly.

    • Tim

      the exploit used to make wannacry was taken from the NSA, not the CIA.

    • Allyouranusarebelongtous

      I wasn’t being overly literally over which alphabet soup IA was responsible for it. Just an example…

  • Roger

    Great, I just swtiched to Bell from Telus.

  • Captain Henry Morgan

    yep, my old username and password were included. I left Bell long tme ago but I am not sure why they haven’t deleted my information. When I try to recover my username, it is still active. They should just get rid of the old timers and replaced it with young people who care about security and not just job security.

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  • outburst

    It would be fantastic if you guys would stop posting press releases verbatim and actually put some analysis into it. The information may have been illegally accessed, but Bell obviously had insufficient security in place, which makes them accountable for the loss. They are apologizing for the infringement on people’s personal information but not for their role in it. Step up, Mobilesyrup.

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  • Crystal

    Incorrect our personal information was hacked. Attempted purchases were made. What a friggin nightmare and there won’t be any compensation for the crap we had to go through.

  • Jason Coulls

    This doesn’t surprise me in the least. I wrote to the CCIRC in August 2016, warning them about the ongoing problems with Bell Canada and security. The biggest problem at Bell Canada is that they believe their own press, and they’re nowhere near as secure as they tell everyone they are. No amount of firewalls and hardware will fix myopic employees. My first and only time dealing with them on security was in May 2013, when I told them customer accounts could be compromised. They denied this was possible, so I fought to escalate up, and each time was told this simply was impossible. Eventually, I got to Sheilagh Malloy and after she said accounts can’t be compromised, I handed her the username and password of a single stranger as proof. Next thing you know, I’m getting the computer access act thing being read at me and I’m being told never to access a Bell Canada system again. The result of that conversation was I’ve never cooperated with Bell Canada again, the underlying security problems not got resolved, and I never give them a heads up when I see a new problem.

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