RBC Wallet app now available on Android, RBC Mobile Android app updated with new design

Ian Hardy

March 24, 2016 11:32am

RBC has updated its RBC Mobile app on Android with a new design similar to what the bank has on offer on iOS.

Besides the fresh redesign, the update also adds several new features to make the app easier to use. One specific improvement is that RBC customers can now check their account balances without signing into the app every single time.

Early reviews are promising. “You went from one of the absolute worst mobile banking experiences to one of the best in one day,” says one user on the Google Play Store. “The previous version of this app was total garbage. A very slow experience. This update improved the app performance immensely.”

In addition, RBC has released its standalone RBC Wallet app on the platform, which allows users to pay for items with their phone and store loyalty cards. However, most people are not impressed with the current release; it appears riddled with bugs, with users getting a “failed to complete transaction” message when they try to use the app to complete a purchase.

Source Google Play, (2)
  • OttoVonBismarck

    RBC hasn’t really done a good job with their mobile apps period. The iOS version is for shjt really and frequently doesn’t display all the proper information. Can’t say that the Android version is much better and the Wallet sucks a$$ either way.

    • neo905

      No. Suretap sucks a$$. I have had zero issues with using RBC Wallet and now since they made it a separate app it is even easier to use.

    • El Capitan Morgan

      I think bank mobile apps need to improve a lot. I still think they are still in the early stage. I have to agree that it sucks and they should make some of the options more friendly and easy to use.

    • mola2alex

      at least a step in the right direction. With any major overhaul, there will be some issues

    • Can’t Fix Stupid

      Why does Wallet suck?

  • Eric Yang

    New app doesnt remember card number, have random visual bugs.
    new wallet doesnt work with note 3.

    • Can’t Fix Stupid

      I downgraded to v2.9 which is something to try if it worked for you previously….

    • Eric Yang

      I tried to downgrade. How did you do it?

    • Can’t Fix Stupid

      I did a search for RBC mobile and I think apk mirror or something like that had it. Deleted 3.0 then downloaded 2.9 and installed and back in business.

  • RBC app was good until a few updates ago – then it stopped working on my S3. In the meantime I’ve changed banks so I won’t be trying this version.

    But for loyalty cards I haven’t found anything better than Stocard!

  • Detroit Lions fan

    hate they Made two apps 1 for the Wallet a 1 for Banking The Old one was better

    • neo905

      I disagree. If I want to pay for something. Why would I want to open one app to get into the app I actually want?

    • mola2alex

      Agreed, I dont go into my banking side that often so to always go there before wallet was just an extra unneeded step

    • Can’t Fix Stupid

      TD has one app, but a handy widget that takes you straight to tap with a 5 digit code.

      RBC wallet now requires you to use your device lock rather than a pin at the tap to pay prompt. I preferred the old version and reverted back to v2.9

  • Acrobat1991

    I really like the new version. Much better looking but I’ll admit to not have used it much to find any issues. For the wallet app, it’s a good thing that they removed the PIN login needed before paying (which was stupid since a card can be used with paypwave without any PIN, so it was a lengthier process). I used it yesterday, opened NFC, opened the app, tap the card and voila! Easy! ( I even had “wows” from young adults watching me pay with my phone!) But for loyalty cards, the list of shops is not huge (no Simons and RW&Co for my GC). For my HBC one, it didn’t work as I can only guess was because of missing digits (the continue button was not highlighted) and the best buy card was added but with a S/O as amount (I called but they told me it would work anyway…but there is no barcode to scan!).

    Overall an improvement but issues still to work on!

  • Will Maitner

    Don’t really care until I can use ApplePay or AndroidPay with my RBC cards. Come on Canadian banks, get with the times, stop pretending you know better than everyone else.

    • mola2alex

      Why do you want another company taking a transaction fee? RBC has HCE which doesn’t require nfc sims and with the update, makes it pretty much the most elegant solution in Canada.

    • Can’t Fix Stupid

      TD now uses HCE also. It has a widget instead of separate app for wallet.

    • Can’t Fix Stupid

      I’d say the times are already here with tap and pay you don’t need either and pretty much usable at any terminal as most have tap and pay these days. Couldn’t be easier.

  • Minh

    Do you guys know if the RBC tap and pay function works by just taping the pay terminal or do you have to load the app first and press all the buttons before you can tap?

    • ContactFront

      Just used it today. You’ll have to go into the app and select your card first. When a “ready to pay” sign appears you have one minute to complete the transaction.
      May sound troublesome but if you keep your account logged in inside the app, it’s pretty quick to get to your card.
      That being said, I do wish Android Pay is here.

    • Minh

      Thanks! Will give it a shot after work tonight!

  • jjss2016

    I have not been able to use the Wallet App since the update on my Nexus 6P, anyone else having an issue?

    • mikecousins

      Works on mine (Nexus 6p running Android N preview).

    • Andrew Harmsworth

      Been unable to get it to work on the Note 5. Always ‘refreshing’ or ‘just wait a moment’.

  • mikecousins

    I’m pretty pumped about this. It’s working great.

  • The fresh redesign, the update also adds several new features to make the app easier to use. One specific improvement is that RBC customers can now check their account balances without signing into the app every single time.

  • TheJuice

    My favourite feature on the RBC Wallet app is they now have a home screen widget. I can just tap the card I want to use on my home screen, and that starts my NFC. Only 1 tap to pay now!