How to change your Rogers SIM card online

Daniel Bader

June 29, 2013 7:25am


Are you a Rogers customer who frequently changes SIM cards? Then you’ll appreciate this recently-discovered (by me, anyway) feature of MyRogers, the company’s online portal.

First, one may ask, why would you want to change SIM cards? The use case applicable to me may be limited, but there are numerous reasons why someone would frequently change a SIM. As someone who often tests new devices, I switch between a Micro-SIM for Android devices and a Nano-SIM for the iPhone 5. I previously had to call Rogers to initiate this change; now I can do it online.

As you’ll see above, you’ll need to log into your MyRogers account from the company’s main page. If you don’t have a MyRogers account, you’ll need to sign up by entering your cellphone account number and verifying your postal code.

Once inside, you’ll have to hit Account Info in the middle of the page.

Next, you’ll see a little thumbnail of a phone, with a number of links to the right of it. If you have more than one number under your account, make sure the tab is set to the right one.

Tap Change SIM Card and proceed to the next screen.


You’ll need to extract the old SIM card from your phone (the one you’re currently using) to enter the number into the field. It will always start with a 10-digit string, 8930272040, with the remaining 10 unique to your particular card.

Enter the new SIM card number in the bottom box and ensure both are correct.

Now, this is very important. Unlike what Rogers officials (and all carriers) say, you can reuse old SIM cards. In the case of switching between cards of different size, say a regular SIM and a Micro-SIM, keep the old one handy for next time. This will prevent you from having to spent $10 on a new card each time you want to switch. Rogers keeps a list of active SIM cards in its systems, so there shouldn’t be an issue switching back and forth.

Once a SIM is activated on a particular phone number, it is always associated with that same one. Ensure that when switching between SIM cards, the new one is either blank (never been activated) or has previously been used with your phone number.

And that’s it! Once you press “Submit” you’re good to go with a new SIM. The old one will stop working immediately; even if it is put back in the same device it will not receive a signal.

Hope that’s helpful!

Note: Apparently Bell, Koodo, Fido and TELUS offer this service, too.

  • Craig Macartney

    Rogers has this feature for years, and so does Bell (Hell) and the wonderful Koodo.

  • Comrade Yeti

    TELUS and Koodo both have this online. I use it when I go between my iPhone 5 and Nexus 4

  • leobg

    Fido has it for years too. Telus as well.

  • Mobile User

    Mr. Bader is correct in that you can reuse old SIMs but you can’t use the online method to switch back to the old SIM. You must call in to switch back to the old SIM for security reasons.

  • hunkyleepickle

    Not trying to troll, but the very need for this is caused by apple being the odd man out on basic connectivity hardware. From the nano sim to the 16 pin dock connector to the lightning connector, they always seem to be the one who has to be different, even to the detriment of its customers.

    • Peter

      right… exactly how Motorola & Samsung went from mini USB to micro USB ports… nag nag nag nag nag… Apple changed the cable once in 10 years and you guys use that as an argument. Apple adopting nano SIM is genius because it takes less space… It’s only a matter of time others follow suit just like the micro SIM

    • hunkyleepickle

      If your argument is space, then the micro USB is the smallest of them all. Regardless, with the size and power of phones trending way up, in the case of every flagship device other than the iPhone, space is not much an issue at all. These quad and octo core devices have plenty of space for a micro sim, to go along with their 5″ plus screens and giant batteries. So no, apple is doing both of these things to drive their own market for cables and accessories that are incompatible with everyone else.

    • Tony Sarju

      You fail to realize that Micro USB is a world standard that the majority of manufacturers signed on to standardize their equipment with. You can use that same cable on your tablet, external hard drive, headsets, etc. If you have an iDevice you have to tote along a proprietary cable with you everywhere you go.

    • icyhotonmynuts

      Ask yourself – how many manufacturers use Apple’s 16 pin dock / lightning connector? 1? Apple?

      Now, how many use the mini / micro USB connector? Asus, Motorola, Samsung, LG, RIM, Sony, HTC, Dell, Huawei, Nokia, Acer, ZTE, HP, Toshiba (to name a few) – just in the cell phone world.

      All these guys want to use the same plug for the benefit of the people (and probably themselves), same tech, so anybody can use it. Apple? Odd man out, make their own cable and charge $60 for a freakin’ connector. Mini/MicroUSB? $8-$15 from any big box retailer.

      Matter of time before the others follow suit? Not likely. How well did fire-wire work out for Apple? Do you use fire-wire? I don’t know anybody that does – not even buddies that work in the film making industry.

  • Matthew P

    Surprised, thought there would be some sort of sim card change fee Robbers would charge you

    • icyhotonmynuts

      Don’t forget the cost of the card. Remember when Robbers used to charge $40 for them? I do.

  • God

    Can you use the old sim via this method? I didn’t think you could. I cannot even use it from my dealer interface, the old sim becomes unusable.

    • ToniCipriani

      I think there’s a short period of time it’s still able to be reactivated, think like 10 days.

    • icyhotonmynuts

      Not to my knowledge. Once you change the SIM, it’s gone for good.

  • Deli

    This has been around for some time. No fees.

  • Mike

    This is REALLY old! Rogers, Bell, Virgin, Fido, Koodo and Telus all have this feature… I’ve been with all of them and done this before. It is useful. 🙂

  • icyhotonmynuts

    I’ve had the same old SIM card for about 15 years. Why would I want to change it? I read people say it makes their internet connection faster. BS, I say! (except for LTE, I’ll believe that). No, my reception won’t improve either. I’ve had friends who said they changed their SIMs and “oh yeah, reception is better” – but soon after, I still hear them complain about how shitty their signal in their area is.

    My SIM card is so old, the plastic on it has worn away and I have no idea what the SIM card number is anymore. I have cut it down to size to fit into the iPhone 4 and subsequent phones that utilizes microSIMs, but that’s it.

  • WallsOfJericho316

    Instead of changing your SIM in Rogers’ system, why not use your iPhone nano-SIM with a Micro-SIM or full SIM adapter when switching between phones? That’s what I do when flipping between my iPhone 5 and Sony Xperia ION on Wind Mobile. It works great, it’s instant, and I don’t have to involve the carrier at all.

  • Mark Landry

    I did it when I bought my Nexus 4 and Fido charged me 10$ for a micro-sim card and then 2$ on the next bills for using their website to activate the sim-card.

    How the hell is it possible to even charge 2$ for a informatized program like this?