Today, a phone is more than just a phone. It’s our camera, wallet, entertainment hub, navigation system, and a key connector to family and friends. When you depend on a device so heavily, reliability becomes an important differentiator.
In fact, a recent Rogers survey conducted using the Angus Reid Forum shows that reliability is the most important wireless feature for Canadian subscribers.
The best network is the one you can count on every day, which is why Rogers has once again been recognized as Canada’s best and most reliable 5G+ network by umlaut, a global leader in independent network benchmarking.
What independent testing shows
Claiming “best and most reliable” is a pretty lofty statement. But when umlaut ranks it as such, you know it’s the real deal.
Networks are evaluated by using drive testing and large-scale crowdsourced data to measure real-world customer experience. The crowdsourced data covers 99.1 per cent of the Canadian population area, while drive testing spans nearly 28,000 km across major cities, smaller communities, highways, and rural routes. All in all, a combination of the two is a pretty comprehensive dataset. Key performance indicators include coverage, speed availability, latency, and network stability.
In addition to being awarded the “Best in Test” wireless benchmark award for the eighth straight year, Rogers achieved the top scores in voice, data and reliability for wireless networks. Rogers has led on umlaut’s most reliable wireless network ranking since it was first introduced in 2021.
These results are more than a shiny acknowledgement of a job well done. They reflect how people actually use their phones every day, including voice calls, streaming, browsing, gaming, video calling, social media, and mobile productivity.
How Rogers delivers
Part of Rogers dedication to reliability is its nearly $40 billion investment in its networks over the past decade to expand coverage and improve performance. Its 5G/5G+ network combines 600 MHz low-band spectrum with 3500 MHz and 3800 MHz mid-band spectrum.
In simpler terms, low-band spectrum provides broad coverage and improved building penetration, while mid-band spectrum adds speed and capacity. Together, they deliver reliable connectivity in urban, rural, and remote areas.
We’re all familiar with the frustration of being at a concert or conference where the crowded environment means slow loading speeds. Rogers 5G+ combats this by providing additional speed and network capacity to help more people stay connected at the same time – even in high-traffic environments.
And with Priority Network Access, included in the Rogers 5G+ Ultimate plan, Canadians have priority access on the Rogers 5G+ network, giving them the fastest speeds available, even during peak times.
Beyond traditional cell coverage
Reliability is so much more than performance where cellular networks already exist. It’s also about extending connectivity beyond traditional coverage areas, such as remote locations, rural areas, and highways beyond cellular reach. In fact, traditional wireless networks only cover about 18 per cent of Canada’s vast geography.
To fill this gap, Rogers introduced Rogers Satellite, a first-of-its-kind satellite-to-mobile service in Canada where users can use text, including text-to-911 in emergencies, and satellite-ready apps like WhatsApp, Messenger, Google Maps, X, and AccuWeather outside traditional cellular coverage.
Whether you’re at a packed event or a remote campsite, the last thing you want is to find you don’t have coverage when you need it most. True reliability means helping Canadians stay connected wherever they are.
The bottom line
Reliability isn’t just a ranking. It’s a necessity. Check out Rogers 5G+ Ultimate plan, which brings together unlimited high-speed data, a five-year price guarantee, Priority Network Access and the most coverage in Canada with Rogers Satellite on one plan.
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