According to the internal doc we received shows that effective tomorrow, December 1st, Fido will be charging an extra $25 for hardware upgrades. The fee will be going towards various areas such as processing the order, restocking and tracking inventory fulfillment, shipping and handling. The apparent reason for the fee is “to provide a fair balance between hardware costs and customers’ advantages”.
“The Administration fee will be applicable starting Dec 1st on all postpaid handset upgrade (including no term renewal) & in all channels. Charge will be added in the back-end once a HUP is completed”. Basically stating that you can use your Fido dollars to upgrade but you will be charged $25 on your bill.
Thoughts?
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