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Rogers officially takes its “One Number” service out of beta, now available to all Postpaid customers
Rogers has officially taken their “One Number” service out of beta. Internally called “RON”, One Number is free for Rogers customers and allows you to manage all your communications through your wireless number, via your computer. It’s actually a very interesting strategy for Rogers to deploy this service, perhaps it’s part of their overall machine-to-machine commitment. As more customers rely on their mobile device to do most of their mobile needs, the One Number give you access/freedom to “talk, text, email and more on your wireless device and computer” (Mac or PC). The One Number is a web app and also acts somewhat like Google Voice as it allows you to video chat via your computer “from anywhere in the world for FREE” (no long distance charges). In addition, Rogers states that you’ll be able to “Seamlessly switch calls between your computer and your wireless phone without missing a word”.
There’s a bit of fine print about the One Number. It’s currently only available to PostPaid customers who have “Rogers One Number web phone” (we are getting the list of devices), managing your email is only compatible with Yahoo! Mail and Gmail. Plus, the terms and conditions says that “incoming messages will be charged as per your wireless plan and current pay-per-use rates (as applicable). Use of the Rogers One Number service may cause you to use additional internet data depending on your internet data usage allowance; internet service charges and overage rates (if applicable) apply in accordance with your Rogers or third party internet service package.”
Update: This is only available to Rogers customers, not Fido.
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Source: Rogers
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60 comments for “Rogers officially takes its “One Number” service out of beta, now available to all Postpaid customers”
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WP7 PLEASE
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Winston is creepy
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No Fido love? Guess I’ll keep using the superior Google Voice, though it requires inconvenient workarounds for use in Canada.
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Looks/works great. Still some small things to work out and would LOVE to have an iPhone/iPad version (app). But this for free? Can’t complain.
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not a terrible idea, but the implementation could be a bit of a number 2 from Robbers.
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I’ve been using it, has been great. It offers free call forwarding to anywhere in Canada, and $0.05/minute to the US!
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or i can skype… or use tango… or Voxer… Jebus this is a sad attempt on rogers part to get a peice of market share some 3 or 4 years late… FAIL!
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Which you have to pay extra for to call landlines.
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JV, you need to stop being a hater and just take this in from the right perspective
For all you haters out there, I don’t understand.. if Rogers didn’t roll out this feature you would be complaining how Rogers didn’t care about the customers. Then if Rogers offered you something new and for free then you complained the service was a copycat.
I say you stop complaining and start appreciating innovation for a minute. If not let’s see you develop something for free and start your own wireless company
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As an employee I’m forced to register and use so I can tell people how awesome it is. A few kinks to work out, but the service is solid and allows long distance calling for free, which is a great for cellphone only people. Also, the seamless switch between phone and computer is useful to say the least. Looking forward to bux fixes and improvements to the service.
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So basically we have a provider offering a service for free, and we still have some folks in here complaining? You should seriously re-evaluate this whole “life” thing…I’m not quite sure it’s working out for you. I do have some advice for you: Get off your butt and start getting some exercise so you can feel better about yourself and stop taking it out on the world, it’s unhealthy. There’s nothing more unattractive than a negative complainer.
Nice to see a company giving something back instead of taking. Great work Rogers!
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Hidden due to low comment rating. Click here to see.
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Lady Mary, I don’t consider it complaining about free things. Nothing is free, no business (especially one like Rogers) does anything for free – we are paying for it one way or another, either through our existing (inflated) service charges, or through some future price hike, or potential new fees. Remember Roger’s “FREE” SpeedBoost on their home internet? There is not a $2 service fee increase being implemented starting March…so clearly new services cost money.
Even if no service charge is associated with it, Rogers will use this as a marketing tool to win new customers. If this service isn’t up to par, then of course I would want people complaining about it to either force Rogers to improve it, cancel it, or at the very least warn people about its service quality.
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This is an awesome feature!!! Great for people that travel world wide.No more roaming fees to calling back home to Canada completely free with my rogers one number!!! Who else can beat that!!!
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No client for GNex. Boo.
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Google has been offering free long distance phone calls to North America since 2009…why all the excitement?
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Because Google Voice is not officially available here. Sure, if you want to get a free number through freephoneline.ca and then get Google Voice(Alberta number) and set it up, sounds confusing to the average joe. This product is simple to use and even my mother could use it without 10000 calls to me to help her.
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@Lady Mary
The antonym of the word “FREE” is “ROGERS”. As Adam clearly stated, everyone has already been paying for this service for years now and only now are they rolling it out.
Also, as the famous Gabe Newell recently said:
“In general, we think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem.”
How does this quote about software piracy relate to Rogers? Service.
I would have no problem giving $300/month to Rogers for my phone, internet and cable if they could do the following:
1) Provide me with a PVR that is expandable to the size I want. (I could then hook in my 3-4TB drive and not have to worry about watching shows so quickly beacuse my PVR fills up in the span of a week.) They can lock videos with DRM. I don’t care.
2) Since I am using their cable, internet and phone service, I could watch any show on my PVR, any of the computers throughout my home network or ON MY PHONE (either while at home or out at other places – that means 3G or Wifi).
3) I would have a single and shared data plan for home and phone use.
Rogers cannot do any of this. But guess what.. there are others who do offer similar services and I can do ALL of what I stated through slightly different means and for 1/3 of the cost that I stated above. Though it is a bit technical to setup, it can be done by most people who simply have the will and desire to do it.
Rogers and Bell are trying to maximize their investment from years ago and by lagging behind on technology, they are being passed by innovators who have much smaller R&D budgets.
The technology is there for us to achieve what we want but the majority of Canadians are being held back by the phone Oligarchy of Bell/Rogers/Telus and the always useless CRTC.
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At least telus doesnt make this crap themselves… they buddy-up with the innovators like Skype.
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Rogers One Number is so outdated. It’s like 20 years behind. Why do I need a software! Why not strictly web based! I was reading “terms and conditions”. and the web page disappear. I tried the Android Market or the web to download the two free apps… none was available.I cannot wait for Google Voice in Canada.
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I started signing up but then it asked me to download and install software on my computer.
I thought this was web based?
Why does it need to install software?
Given that the ‘my rogers’ app on my phone is essentially spyware, why would I trust this app? Particularly given that I can’t think of any reason why this should need an app.
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Sorry, I forgot – this must be the VoIP software. Can anyone confirm that it is just some VoIP software and that it doesn’t do obnoxious stuff like running all the time and making it difficult to uninstall?
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Really Tom? You can’t think of a reason to run an app? You don’t just open a web page to make a call… this runs in the background and monitors so that you can receive calls and texts at any time. Otherwise it would be a pretty useless service. You can close it at any time, and set it to not run at Windows startup, if you prefer, just like any program. If you don’t like it, all you have to do is go into control panel and click ‘uninstall”…. easy as pie.
If you are so paranoid about being spied on (yes, I’m so sure My Account is spyware), then I wouldn’t bother reading up on new and convenient features.
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There is always a catch with Robbers
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By that logic Slype, you are paying for this type of service from every other carrier and not receiving it because they dont offer it.
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@techq:
Isn’t Rogers among the most expensive operators here, if not the most expensive?
And then what justifies this price?
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I’d like it better if Rogers used only Canadian developers to build this.
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This is a pretty cool service. They should add Hotmail to the email feature but not bad at all for something free (though I paid out the a*s for 3 years.. lol)
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@Lady Mary: it’s not free, anymore than you could claim to get free channels from Rogers simply by paying for them. You may get wet over any little thing Rogers tells you to, but for others that have standards, we expect more value for our money.
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You realize you are a grown man complaining about cable television right? And a wireless phone? I don’t care which telecom company you are crying about.
With all the problems in the world, you seriously choose this to spend your time on ? If you don’t like it, don’t use it. Both are things you can live without.
What about food prices? Have you seen how much they’ve increased over the last 3 years? What about oil? What about the extinction of the middle class family, or the loss of jobs here in Canada to the east.
So yeah, if you don’t like Rogers, don’t use the services. All I’m asking is that you spare me the crying. And just so you know, I’ve used every carrier in this country and none are any better than the others. All have dropped calls, all offer the same types of plans and they all have their advantages and disadvantages.
Do you also wonder why anyone would drive a Benz when Hyundai offers a car at 149$ a month?
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Why didn’t Rogers include Rocket Hub customers?
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No thanks. Just give us Google Voice already. More features and is not carrier specific and is FREE. You don’t have to be on any sort of plan (other than your cell plan) to get it.
WHO IS PREVENTING THINGS LIKE GOOGLE VOICE FROM COMING TO CANADA? These people need to be taken out back and…
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I don’t get what this is?
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@Lady Mary with all the worlds problems, here you are wasting your valuable time complaining about others.
Let me guess, when you bought you last computer you though the OS came for ‘free’ too? Not everyone is so dumb.
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I really like the GUI (User interface). I registered and have been using the texting feature all morning. I MUCH prefer using a keyboard to type in a text… while at work especially! I dont have to pull out my mobile phone.
I’d recommend checking it out!
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I think this is targeted towards that average Canadian wireless subscriber. You know that type that uses the Android OS but doesn’t know it’s Android or think the iPhone 4 is a 4G phone. It’s made for the typical consumer who will think it’s cool. It’s simple to setup and doesn’t require a workaround to get it working.
I’m sure it won’t be perfect but many products aren’t at the initial launch. Test it before you/I bash it.
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@AndroidForLife. I think she burned you bro. She doesn’t seem like the type of woman who’s interested in the OS talk. I hope you don’t use those lines in the club G!
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Rogers Tech department just told me NO LOVE for Android as far as the mobile app goes
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@James, I’m not sure she knows what an OS is.
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@Android. I’m not sure you know what a date or sex is bro haha
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@James: you win. I have no idea what you are talking about. Uptight Mary gets off on Rogers and you relate that to hooking up? Dude, you really need to get out more. Next time I am trying to pick up, I’ll take your advice and use the Mobile Syrup comments to cruise. How’s that working for you, G?
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@James: you win. I have no idea what you are talking about. Uptight Mary gets off on Rogers and you relate that to hooking up? Dude, you really need to get out more. Next time I am trying to pick up, I’ll take your advice and use the Mobile Syrup comments to cruise. How’s that working for you, G??
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@James: you win. I have no idea what you are talking about. Am I supposed to be looking to hook up here? Seriously, you use these boards to try to hookup? How’s that working out for you brah? I think maybe you thought you were posting match.com, not mobilesyrup.com
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@LadyMary, you realize you are a grown woman taking part in arguments on the internet, right? Anyone can act high and mighty on the web.
Sure, these are ‘first world problems’, what a cheap argument though – a large chunk of the innovation we experience now comes about by people testing/using/reviewing products. Also in case you hadn’t noticed, Canadians are being gouged by large telecom companies over phone service pricing – and this REALLY benefits you, because after I complain about wireless phone service, and after Rogers lowers their service fees, you will benefit from lower prices and have extra money left over so you can increase your donations to solving all of the world’s problems.
You’re welcome!
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What the hell? RON seems nice and all, but when did the JerseyShore r*****s start reading Mobile Syrup (looking at you James Steven)? And AndroidForLife, Rogers is doing us all a solid here. They are giving us this for free, as in no extra charges, what so hard about to understand? They didn’t have to do it, they are doing it to make them different than the other carriers. If the other carriers were so great they would be doing it to, but they aren’t cuz it’s not free for them to do it. And yeah, Windows is free when you buy a PC, just like RON is free when you are a Rogers customer.
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im really wanting this service, but i cant get registered, get all the way to the end then a red box appears telling me to call toll free number, where i dont get any help. anyone else having issues,,,
and those waiting for google voice, not going to happen,, crtc doesnt like it
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Wind needs something like this! that way we would get signal. Warrenlady just confirmed no gag reflex
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Nice to see the Rogers employees aren’t just lurking but posting now. @RogersMary could have come up with a slightly different name instead of Lady Mary. Not sure about James Stephens. Maybe Mary posting as a guy? Dude looks like a lady…or maybe just a Rogers shill.
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Are all of the Rogers shills paid to post really dumb things or do some of them do it out of loyalty to them?
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nice feature, love it! way to go Rogers!
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@Android, not hating, I just think your response was lame. You could have done better. Looks like she hit you in a touchy spot. Don’t be so miserable. Life is good
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No touchy spot, just stupidity bothers me. Her reasoning was weak and showed a decided lack of ability to think rationally. Yours were just dumb…
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I tested it out.
I could see this as useful to someone running/operating a business who has multiple work lines, giving them an easy place online to manage how their calls get forwarded. The SMS feature isn’t all too useful, because messages sent via RON do not showup on my phone, nor vice versa (unless this is just a bug for now?).
Haven’t been able to test out calling, its not cooperating with my Windows Firewall (Win7) for some reason. Even still, I’d rather receive my calls on my phone. For calling long distance from your phone across Canada + US too, you can always just use Google Voice – can even access it via your Android/iPhone/Blackberry using Talkatone’s app, too.
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I just spoke to a rogers rep, they advise me that i needed to renew my 3 year contract to get this, so i did. Best decision ever.
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Rogers advise me i needed to renew my contract in order to get this, so i did. Best decision ever. Thanks rogers!
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@James Stevens, Easy cowboy, you’re just adding to the negativity, and I’m pretty sure we can all agree there is WAY too much on this site. We need constructive reviews, not put downs! (Iphone sucks is NOT a review btw, nor is Android rules!)
@AndroidForLife when you play into their game they just get more kicks out of it. Gotta fly above the clouds amigo!
Let’s try again next time, and keep it constructive, shall we? As for today, epic fail!
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Rogers advise me i needed to renew my contract in order to get this, so i did. Best decision ever. Thank you rogers!
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androidforlife – did you find an actual google voice workaround that works? there was one a while back with 403 numbers..but it stopped working…mind sharing a link on how to get it working in canada? love the one number, visual voicemail and control features…
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One of the biggest problems I had with Rogers was customer service rather than technical ones. Granted their service was solid and the signal always good, but billing was a nightmare. No matter how early I paid my bill, it was always flagged as paid late. Once I paid it the DAY I received it (seven days ahead of the due date) and they still interpreted my bank’s payment as “late”. Their reasoning? The date I made my payment at the bank didn’t matter, only their internal processing date. What were they doing over there?
Not once in two years was I ever able to pay my bill “on time” as a result.
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[...] week, it took out of beta its One Number service, which allows customers to extend the voice and SMS capabilities or their phones to any PC under a [...]
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