911 “Pocket dialing” also rising in Edmonton

Ian Hardy

January 21, 2011 10:43am

Last week the Ottawa Police announced that in 2009 they received 23,000 accidental 911 calls, mainly due to “pocket dialing”. Another stat has been released of these unintentional calls – Edmonton 911 operators receive an average of 1,000 calls a day of which 700 are from mobile phones and 230 are legitimate emergencies (33%).

911 operator supervisor Kim Pudde said “It’s about two thirds of the calls we get from cell phones are non emergency calls. We get everything from wrong numbers to believe it or not, prank calls, a lot of calls that are made in error, and the famous 911 pocket dial from cell phones…. When we’re dealing with high volume of calls… we don’t know which of those in there are real emergency calls, we have to go through them in the order they come in so if we have two thirds of the people calling into 911 who don’t have emergencies, people who do may be waiting longer than they need to”.

One way to overcome “pocket dialing” is to get yourself a case.

Source: Leader Post

  • Jim Bob

    I don’t think I’ve ever had a pocket dial with my iPhone. A few on my BB Curve, though.

    Oh, and don’t let your kids use your phone as a toy! Emergency dial is way too easy to get into. DOH!

  • JAWG

    Sometimes I accidentally pocket dial 911 with my Crackberry. Whenever it happens I always blame it on Orascom!!!

  • JAWG

    @Fake JAWG:

    Maybe someone should call 911 to help you find your brain…you truly are a moron.

  • Justin Credible

    Good afternoon, JAWG. Are you having a Windy day today?

  • Colin

    They should just charge $50 per call to 911, the number of pocket dials would drop dramaticly after that.

  • khadar

    those people who do that should get fine of 1000 each call then they will think twice… they should buy case for their phone or lock they daam phone… s**t

  • JAWG


    How’s your trolling going today?

    • Rocco StiffReddi

      Justin Imbecile is always trolling.. I hear he was fired from Wind. yes.. Bell fired him, Rogers Fired him and now Wind.. something about being an Imbecile.

  • Rocco StiffReddi

    Wind Edmontonions fear not! Your handset will not dial 911 since most of the time the handset will not work! Now if you are on a home zone that becomes an away zone that is in effect a no zone it will not connect to 911. Sleep well..

    Justin I hear the complaint that got you fired was one of a die hard windie.. pity kept you off the streets.

  • JAWG

    And Windies when you’re in your home zone make sure it says roaming so HOPEFULLY you can make a call!