Nintendo responds to Switch Joy-con controller connectivity issues

Nintendo Switch Joy-Con controllers - Nintendo responds to Switch Joy-con controller connectivity issues

While I didn’t encounter the problem while writing my initial review of the Nintendo Switch, this past weekend the Nintendo Switch’s left Joy-con repeatedly disconnected and lost its Bluetooth signal with the console.

Following consumer complaints Nintendo has responded to the issue, suggesting among other fixes, not to place the Switch near an aquarium. The Japanese gaming giant cautions that nearby wireless devices are likely the main cause of the interference. Specifically the company suggests that the Switch console should not be placed “within three to four feet of another wireless device, such as a wireless speaker or a wireless access point,” “behind a TV,” “in or under a metal object,” and “near an aquarium.”

Sources of interference include a number of devices most people likely have in their home.

Find the full list below:

  • Cell phones, laptops, tablets, etc.
  • Wireless headsets
  • Wireless printers
  • Microwaves
  • Wireless speakers
  • Cordless phones
  • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

Nintendo has not clarified if the Joy-con issue is affecting all consoles or just a small number of systems. In my case, the connected between the Joy-cons and the Switch operated flawlessly until I took the console over to a friends house to play Super Bomber Man R.

When trying to use both Switch Joy-cons and the Pro Controller simultaneously, with approximately an eight foot distance between the gamepads and the console, input was delayed with both Joy-cons. On multiple occasions the left Joy-con also disconnected from the console.

It’s unclear what is specifically causing the problem, but given most people are experiencing issues with the left Joy-con, it’s possible a future software update could fix the situation.

Source: Nintendo