Slack and Salesforce just announced a partnership that will provide more integration between the two platforms.
According to a post on Slack’s official blog, these integrations will become available over the next month. The statement goes on to say that both platforms have become significant to the professional lives of millions of people around the world.
Users will be able to search Salesforce from Slack, keep Chatter and Slack in synch by using the /chatter and /slack slashes, as well as search salesforce records from conversations in slack.
Users can use the /slack and /chatter slashes to send updates from Slack into Chatter and vice versa. Furthermore, users can also assign a Slack channel to a Salesforce customer record so that anyone working for Salesforce will be able to see when the account is being actively discussed in Slack.
Slack isn’t wrong about its popularity. As of May, 2016, Slack has amassed over three million daily users with two million connected at any given time. Over 930 thousand of those accounts are paid accounts, and all these users make up approximately 60 thousand teams.
Salesforce, on the other hand, is the world’s largest provider of customer relationship management, servicing companies such as ALDO, Bombardier and Telus.