Providing one-on-one wireless consultation is a good idea and TELUS and Future Shop already offer this. TELUS’ is for free and Future Shop offers it at various price points. Rogers has launched a new service today that provides small business owners with the opportunity to speak with a “Small Business Specialist” on the phone or in-store. This is a “value-added” service (free) to all customers across the country in 157 locations and goes beyond wireless and includes data plan advice, Internet and TV services.
In a release today John Boynton, Rogers EVP & CMO, stated that “Our small business customers have told us they want to conduct business locally with a partner who understands their unique needs. With the support of a Small Business Specialist, our customers can focus time and resources on undertakings that will drive growth and success in their business.”