Chatr is raising the rates on certain pay-per-use plans and its International Talk Saver add-on as of May 30th, according to internal documents obtained by MobileSyrup and the carrier’s own website.
The pay-per-use plans affected are the $25 Talk & Text plan with option data and the $20 Local Talk plan, both of which are seeing increases from 25 cents to 40 cents on some of the pay-per-use services included in the plans — though the documents state the changes will not impact customers on grandfathered Mobilicity plans.
For the $25 plan, outgoing calls that are within Canada but outside of the customer’s province is jumping from 25 cents per minute to 40 cents per minute. Outgoing texts are also going from 25 cents per text to 40 cents per text, after the first 100 text messages.
For the $20 plan, incoming and outgoing calls from out-of-zone are increasing from 25 cents to 40 cents and outgoing texts are seeing an identical increase to 40 cents. Additionally, voicemail retrievals on that plan are bumping from 25 cents to 40 cents.
On top of the pay-per-use plans, International Talk Saver rates to 19 countries are also increasing on May 30th. The document notes this is because “rates are determined by our network partners and are impacted by factors external to Chatr, including the rate that our partners choose to charge or foreign exchange rates.”
The countries affected are Algeria, Bangladesh, Bulgaria, the Democratic Republic of Congo, Ethiopia, Haiti, Hong Kong, Iran, Ivory Cpoast, Jamaica, Kenya, Nigeria, Philippines, Portugal, Saudi Arabia, Senegal, Sri Lanka, Trinidad & Tobago and the United Arab Emirates.
Customers impacted by either change should see a text regarding the change on April 25th, 26th or 27th directing them to pages set up to provide information on the pay-per-use rate increase and International Talk Saver rate increase.