Ecobee to end Switch+ smart light switch features, offers compensation

Ecobee will end support for its Switch+ Light Switch early next year, leaving some users stuck without smart features.

Per a support page spotted by the folks over at Sunsetwatch, a monitoring service that tracks smart home products, the Switch+ will lose smart features on March 2, 2027. The Toronto-based (and now American-owned) smart home company says Switch+ will continue working as a regular light switch, but will be losing the following features:

• Ecobee app setup, control, and configuration
• Alexa voice interaction
• Third-party smart home integrations including Alexa, Google Home, SmartThings, and IFTTT, including any existing automations created through these platforms

The one exception here is Apple’s Home app, which will keep working with Switch+. Ecobee says it will continue to be available “as long as it continues to be supported by Apple.”

Switch+ units will continue to work for manual control, as will features like Smart On, Smart Off, and Nightlight, as long as customers set these features up before March 2. However, Ecobee warns that if the Switch+ gets factory reset, then those features will stop working.

After March 2, Ecobee says it will no longer be able to activate or register new Switch+ devices, and its customer support will “have limited ability to assist with Switch+ issues.”

How to get compensation

Thankfully, Switch+ users won’t be left totally out in the cold. Ecobee is offering compensation for the shutdown — Canadian users can claim a $35 Visa or Mastercard gift card for each Switch+ they have installed by completing a form on Ecobee’s website. (U.S. owners can get a US$25 gift card.) The deadline to complete the form is June 30, 2027.

Notably, those who bought a Switch+ on or after March 2, 2026, can instead file a standard warranty claim.

The Switch+ launched in March 2018, so the 2027 shutdown will mark roughly nine years of support. It retailed for around $118.

Source: Ecobee