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Bell and Virgin Plus customers get coverage boost across Canada

Extended Coverage and Priority Network access help rural and urban users stay connected, respectively

Bell logo on a smartphone.

Bell is kicking off two new initiatives to improve connectivity for Canadians.

The first, Extended Coverage, is a new enhancement that helps Bell and Virgin Plus customers stay connected in more places across Canada, including areas in which coverage was previously limited or unavailable. This means that rural areas, highways and travel corridors will benefit from expanded wireless access.

Bell says Extended Coverage is included in existing plans with no extra roaming charges or hidden fees. This feature will automatically apply when customers are in relevant coverage areas, with devices displaying either Bell-EXT or Virgin-EXT to inform you when you’re connected. Bell has a map to show where Extended Coverage is currently available and where access will continue to expand.

Additionally, Bell says it’s rolling out another initiative at the end of this week called Priority Network Access, which is intended to provide eligible customers with a more consistent mobile experience during periods of network congestion. With this feature, customers on eligible rate plans will benefit from faster speeds and more reliable connectivity in heavily crowded places like downtown spaces, transit hubs, music festivals and packed stadiums. As with Extended Coverage, this feature will work automatically with no action needed on the customer’s end.

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