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Future Shop and Best Buy confirm Asus Transformer Prime Canadian shipping delay


Perhaps it’s a Canadian thing. Over the weekend NCIX, a Canadian retailer, sent out an email to customers who pre-ordered the upcoming Asus Transformer Prime Android tablet that the “WiFi range does not currently meet their standards and has delayed all shipments worldwide.” This news spread quickly, but was squashed by ASUS themselves. The Verge reported, via an Asus US spokesperson, that “At this point, we still show to be on schedule to start shipments the week of 12/19. I will provide an update once I have additional information”.

So again, perhaps it’s a Canadian thing because we’ve been tipped numerous times overnight and into today that the Asus Transformer Prime Tablet, along with the Keyboard Dock, have been delayed – at least in Canada. This latest news was confirmed in an email, double and triple checked by our sources and friends at Future Shop and Best Buy. In email to me Future Shop said that “I can confirm the letter was indeed sent to pre-order customers at Future Shop”.

The complete email is below and the key takeaway notes that We’ve recently been informed by Asus that there is an unexpected delay in receiving the items, and as a result, we are unable to ship the tablet on the date originally planned. No other details about why the tablet is delayed, but the Transformer Prime was scheduled to arrive on December 5th, then the 22nd, then the 20th… now MIA.

“Dear customer,

Thank you for pre-ordering the Asus Transformer Prime Tablet and Keyboard Dock (Web ID: 10186527 & 10186526) from Futureshop.ca. We’ve recently been informed by Asus that there is an unexpected delay in receiving the items, and as a result, we are unable to ship the tablet on the date originally planned. We’re sorry to be the bearer of this news; however, we will contact you as soon as we receive the shipment from Asus, and are ready to ship the product to you.

Please accept this $25 credit to use towards a future purchase with us. Please enter your promotional code XXXXX at check out.

If you’re on a tight schedule to receive the tablet by December 25, ’tis the season after all, you may choose to your cancel your order, which can be done by signing in here.

If you have any questions, please email our customer service department here.

We appreciate your understanding and look forward to sending you the Asus Prime Transformer Tablet and Keyboard Dock when the device are ready to launch in Canada.

Sincerely,

The Futureshop.ca Team”

So there you have it.
(Thanks to everyone who sent this in!)

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