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Rogers, Fido customer info accessed in data breach

Rogers says no financial information was compromised

Rogers, Fido customer info accessed in data breach

Rogers and its subsidiary Fido were impacted by a data breach that compromised some customer information, though the full extent of the breach remains unknown.

The Toronto-based telecom giant told the Globe and Mail about the breach, noting that customers’ names, contact information, account numbers, and language preferences were compromised in the breach. However, Rogers said that financial information, social insurance numbers, dates of birth, and passwords were not impacted. Rogers is also reviewing how many customers were affected.

“Through our proactive cybersecurity monitoring, we recently identified unauthorized third-party access to limited customer information. We took immediate steps to investigate and implement additional protection. We have not identified unauthorized access to any personal financial information,” Rogers spokesperson Zac Carreiro told the Globe in a statement.

The Rogers breach is the latest in a string of carrier-related data breaches. Quebecor’s Freedom Mobile suffered two breaches of its customer account management platform, one in January 2026 and the other in October 2025. In both cases, Freedom said no financial information was accessed, but attackers did get other customer information, including names, addresses, phone numbers, account numbers, and more.

Telus also suffered a breach earlier this month, though it impacted the company’s Telus Digital arm. Telus Digital offers technology and IT services, customer experience, and other business solutions. The data breach saw attackers steal nearly 1,000TB of data over the course of several months.

Rogers last suffered a data breach in 2020.

Source: The Globe and Mail

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