Update 08/07/2022 at 8:04pm ET: Minister Champagne said in a tweet that he shared “the frustration of millions of Canadians” with the CEO of Rogers, calling the situation “unacceptable.” Campagne also said he spoke with the CEOs of Bell and Telus and that “everyone is in solution mode, willing to help.”
Spoke to the CEO of Rogers. Shared with him the frustration of millions of Canadians.
Also spoke w/ the CEOs of both Bell and Telus. Everyone is in solution mode, willing to help.
This unacceptable situation is why quality, diversity & reliability are key to our telecom network
— François-Philippe Champagne (FPC) 🇨🇦 (@FP_Champagne) July 8, 2022
The Minister of Innovation, Science and Industry, François-Philippe Champagne, says his team has contacted Rogers regarding the ongoing service outage impacting Canada.
“We expressed how important it is that this matter be resolved as soon as possible and for the company to provide prompt and clear communication directly to those impacted,” his statement reads.
My statement on the current Rogers outage: pic.twitter.com/2OYQlH5SCf
— François-Philippe Champagne (FPC) 🇨🇦 (@FP_Champagne) July 8, 2022
Rogers has yet to explain what caused the outage, simply sharing that it’s aware of the problem and is working on a solution.
The outage started earlier this morning, impacting internet and wireless services for Rogers customers. Those not on Rogers’ network have also been impacted as various financial and emergency services relying on Rogers’ network went offline.
Image credit: Shutterstock
Source: @FP_Champagne/ Twitter
