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Apple says only 9 customers have complained about bent iPhones

iPhone 6 Plus hands on

According to CNBC Tech reporter Jon Fortt, Apple has issued a statement in response to concerns about the iPhone 6 Plus’ bendibility. The Internet has been abuzz this week after photos and videos surfaced of iPhones bending after being placed in pockets or other tight spaces.

According to Apple, only nine customers have complained to the company about their iPhone 6 Plus being bent — now known as “Bendgate.” Apple also stated that “new iPhones feature steel/titanium inserts to reinforce stress locations and use the strongest glass in the industry.”

iphone-6-plus-bentgate-04

Apple recently reported it set a company record and sold over 10 million new iPhones (iPhone 6 and iPhone 6 Plus) in the first weekend of sales.

It’s too early to tell if this issue will become as big as Apple’s iPhone 4 antenna snafu, but it may be worthwhile to note that the iPhone 6 Plus took an impressively long time to blend.


Update: Apple has now issued a statement on the “bendgate” saga:

“Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.”


[source]CNBC Tech[/source]

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