The rapid success of BBM for iPhone and Android is unquestionable.
BlackBerry proudly declared yesterday that it was “one of the best single-day openings for a mobile app to date” with combined downloads topping 10 million. The messaging app also surged to reach the number 1 spot in the respected App Stores in over 75 countries, plus user reviews have been ‘overwhelmingly positive.’
“Thanks blackberry Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth.”
Currently on Google Play there’s over 126,580 total reviews of BBM for Android, including 85,404 5-star ratings – making it account for almost 65.5% of all app reviews. Some have been saying “thxx bb team for making my dreams true .. it really worths the wait .. smooth,fast and cool . I love u all.” Then there’s a plethora of reviews with the exact same comment of “Thanks blackberry Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth.” This is causing some to believe, for some reason, that the results are being padded.
Victoria Berry, BlackBerry’s Director of PR for BBM, stated that “We have recently been made aware of a number of potentially fake five-star reviews of BBM for Android on Google Play. We do not approve of or condone such activities and are committed to working with Google to resolve this. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our passionate fans and users to continue to provide true assessments of the BBM experience through the proper channels.”
Although the overall experience of BBM for Android and iPhone isn’t impacted, it’s good to know that BlackBerry is looking into it.