Asus Transformer Prime experiencing random reboots and graphical glitches after Android 4.0 update?


  • EmperumanV

    Hmm, I am glad Asus is doing all they can before they push the ICS update to the original Transformer. Better safe than sorry and I don’t mind the delay, as long as they test every flaw out there.

  • Tom

    The Asus Transformer Prime sounds like a great device, but it also seems that they rushed it. Likely they hoped to catch the Christmas rush and get an ICS tablet out before their bigger competitors.

    Rushing things out like this can be risky and it sounds like this one just wasn’t ready.

  • want2

    my nexus phone has froze on me 3-4 times already…

  • daguy

    I have noticed some very subtle graphical glitches when bringing up the task switcher on occasion. No lock ups or reboots though, and I used the thing daily.

    I very much disagree that they should have delayed the ICS update, as it’s currently far more stable and usable than the 3.2 build it started with.

  • Glenn Sherwood

    I was curious to know if the earlier Transformer received ICS and if it similar issues…

    • Jimbo

      No they haven’t rolled out the ICS update for the original Transformer.

  • Jimbo

    I have not had one reboot. I have had some issues with the youtube app not working consistently.

    I am more that pleased with the amount of communications from Asus.

    This is way better then just deny, deny, deny and then give away a new phone case so you don’t lose reception.

  • Jason Franco

    I believe this to be an issue with both Ice Cream Sandwhich and Tegra 3 with the companion core. Any table released with these two paired together will probably have the random reboot issue. Nvidia and google need to work together to sort this out. New chipset, New OS… Should anyone be surprised that this is happening? I have had my prime since December 23rd from best buy. No issues with wifi or gps. I actually did a test run on the navigation in my car while it was on honeycomb. It did not keep up as well as the navigation on my HTC EVO 3D but it worked. This was only tested in normal street traffic. Highway results may be different. Once in a while I get the random reboot using the stock browser after the ICS update(s). This was not an issue with honeycomb. The reboot issue does not happen enough for me to return the tablet, about once a day at most at times a couple of days without a reboot. Overall I am very happy with my prime (Grey). I had a second one (gold) that arrived last week for my girlfriend, she hasn’t had any issues with it since shes had it…

  • WP74Life

    I believe this is due to an overrated tablet with an overrated unfinished OS.
    Yeah, it is the problem.

  • Dave Orme

    I run my Prime on “balanced” mode and haven’t seen any spontaneous reboots. Occasionally there are split-second graphics glitches, but this is better than before the most recent update, where some video sites would diagonally cut the video in half: the bottom left half would be correct and the top right half garbage. That’s fixed now and the other graphics glitches are hardly noticable: they appear and then disappear instantly.

  • OK

    I just read on this site. Quick better get a asus prime before there gone at FS and BB. Now this news. Can’t understand why you would do that also did it with that nexus phone. Which I bought and sold it already. was way to buggy! I now own a lag free iPhone 4s and a lg Optimus for my Android pleasures!!!

  • MR

    Not just the Transformer, My Xoom has rebooted twice while just sitting on the coffee table. Very odd, ever since 4.0 Update.

  • Directional

    I’m getting a couple reboots a day with my prime. It won’t make me return it though. I’m glad to see they are communicating and working on a fix.

  • Sub-Joker

    I have the transformer prime, and with me it came with ICS out of the box. I can easily say the tab was not impressive to me at all. my acer iconia A100 runs smoother with less hiccups. yes, it is faster when loading an app, but it doesn’t run as smooth as many of the honeycomb tablets out there.

    also, the camera is so slow to take pictures or switch function (from video to stand still and vice versa, or within the settings).

    got really disappointed, and now i’m returning it back to futureshop.

  • meneracing

    I put back the tablet on is box and return it to the store.

    i’ll buy a iPad

  • Maz

    I bought it a few weeks ago and I use it daily. Never had a problem with reboots, some graphic problems(now solved). However I did notice that sometimes there is a lag while browsing the net and I am still experiencing the camera problems described by Sub-joker(i don’t really use the camera so not a big seal for me). But Asus should have tested all that before releasing it.

  • DigiSky

    My TFP reboots occasionally but only when using flash… how a browser plugin can bring down the entire system is beyond ridiculous!!! I paid good money and it seems this is a half-baked product with buggy apps and way less quality apps then I get on my iPhone. I can edit splice ect video on my iphone, but I can’t even find an app that will connect to my media server without a buggy interface etc. These android products look good on the surface but fall flat on continued use… I’m not going to return it, I know the potential is there, I’m just not very patient when I pay $700 for something I want it to work as advertised, and not have to wait weeks or months for it to get up to speed with what’s been available on iphone for YEARS.

  • Phontech

    Have my TP 2 days now and have had a 5 reboots in that time period. Like the Prime, hope they get the fix out quick. Is very frustrating to wait this long and have problems like this. Other new gen tablets will be out soon and than asus will have big problems. Hope they can resolve these issuse asap.

  • Dextherex

    Mine locked on to gps quicker then my s2 out of the box within 20 meters, hasn’t had any issues with wifi reception and hasn’t rebooted randomly at all. No playback issues or anything like that either…

    Maybe I am lucky? At least Asus is being really adament about fixing these issues and wanting to help everyone out. Great tablet great company.

  • CDK

    Have had mp Transformer Prime for 2 weeks now. I’ve had a couple random reboots on ICS – can’t say whether these happened on HC or not, since I only ran it for 20 mins before the upgrade. Nevertheless, this is by far the most powerful tablet out there, and I’ve yet to find a function it can’t swallow whole.

  • peter

    This is because I gave this tablet a curse because I’m pissed with Google not releasing 4.0 ice cream sandwich to my Samusung Nexus S. lol Good for the Asus tablet owners hehe lol…You deserve it for stealing ice cream sandwich before the true google phones getting it first. and I’m sorry Google you lost me as customer, Since you pulled the update and not releasing ice cream sandwich 4.0 for my Nexus S. I’m now going to be buying a Iphone 4s next week.

    • Omneetwo

      They’re releasing it carefully. If you really care that much, you can flash it yourself. The ROM is hosted on Google’s own servers extremely little effort to flash it.

  • AceSlayer

    Love the Prime!

    I have had zero, ZERO, reboots. Works like a charm.

  • Doug Gordon

    I had mine about a week with no problems, then updated to ICS and had so many reboots that I RMAed it to Asus. They’ve had it for over two weeks with no resolution. I probably would have been better off returning it to Amazon for a replacement, hoping that the replacement would be OK.

    Now it’s too late for that since the 30-day return window has closed and my Prime is somewhere at the Asus service center. Definitely NOT happy…

  • skindleshanks

    I got the transformer prime yesterday for my wife and ran the upgrade to ICS this morning. Didn’trealize that ICSdoesn’thave Korean language support. Since the main thing she wants to do with the tablet is to surf the net in Korean, I’m losing points big time now. How can I revert to the previous version?


    I love this tablet…that said I returned the first one to BB, as it reboots every 10 minutes. I now have my second and have not yet taken it out of the box…i hope this one works correctly or there’s and I Pad in my future!

  • techieRog

    I got mine yesterdat with 4.0.3 ICS preloaded on the system , one update to the camera and everything is going very well , no reboots , no issues at all really , I was worried about the WIFI or bt but no issues at all ! . One this is for sure , i cannot get a full strength bar on my wifi EVER , even when standing next to it , i would worry but i walk around anywhere , even across the street, and it doesnt give out . It just NEVER reads full anytime , but works fast allways ?

  • joe

    My transformer prime just did the random reboot so its not fixed lost everything.