Despite early confusion, Samsung’s Note 7 recall appears to now be moving forward smoothly, with the South Korean company now reporting that 1 million customers around the world are using safe Galaxy Note 7s.
Samsung’s voluntary recall started on September 2nd with the device’s mandatory recall launching just a few days later. With each region the Note 7 is sold in opting for different recal strategies — South Korea, for example released a software update limiting Note 7 battery charges to 60 percent — the initial days of Samsung’s mandatory recall process were filled with confusion.
Back on September 5th, Samsung had 2.5 million Note 7s around the globe that needed replaced. With recall numbers now sitting at 1 million, that means Samsung still has about 1.25 million handsets left to exchange. It’s unclear where the regional breakdown for the Note 7’s recall stands right now, though Samsung Canada told MobileSyrup last week that 70 percent of Canadian devices have been returned. Samsung also says that 90 percent of consumers are opting for a replacement device over a refund or a Note 7.
Samsung believes the Note 7’s recall will be completed at some point in October with the smartphone going back on sale on towards the end of October.
Related: 90 percent of Note 7 owners plan to give Samsung’s latest smartphone a second chance
[source]Reuters[/source][via]Android Authority[/via]
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