Rogers isn’t the only Canadian telco raising rates for customers. Telus also confirmed to MobileSyrup that it raised rates for some customers on legacy plans by up to $5/mo in September.
In a statement, Telus said:
“Some customers on select legacy month-to-month data plans saw an increase of up to $5 to their bill last month. We offer customers a variety of cell phone devices and plans tailored to different needs and budgets that suit them best. Affected customers may choose to take advantage of any of our in-market 5G essential unlimited or 5G+ premium unlimited plans and programs like Bring-it-Back, which offer customers upfront cost savings on new devices.”
The company didn’t provide additional information about why it was raising prices for these legacy customers.
The move comes as Telus and sub-brand Koodo increased connection fees to $70 despite those types of fees potentially being against the Telecommunications Act.
Also of note is Telus’ focus on moving customers to its in-market plans, which seems counterintuitive. If a carrier raised my bill (as they often do), my first step would be checking for better deals elsewhere so I can prepare to jump ship. I’m not exactly sure how Telus expects raising prices for existing customers with legacy plans will encourage them to switch to a (likely more expensive) in-market option.
Speaking of switching carriers, with Black Friday on the horizon, there will likely be some really excellent deals coming from carriers. As I’ve said before, I would recommend anyone not on a contract watch for deals on Black Friday and switch to the best, cheapest plan they can find.
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