SaskTel will reportedly charge a $25 data transfer fee starting February 8th, according to an internal email obtained by MobileSyrup.
The carrier will charge the fee when a SaskTel employee transfers a customer’s data, including pictures, videos, contacts and apps to their new device during activation.
In the email, SaskTel notes that the fee is being introduced because the transfer process can be time-consuming, especially for devices with large storage capacity. Further, the carrier outlines that several other carriers already charge a fee for data transfers.
It seems that the fee can be waived for business customers and customers who book an in-store appointment online.
The email also states that the fee application will be monitored on a weekly basis to ensure that it is being charged appropriately.
MobileSyrup has reached out to SaskTel for confirmation and more information.
Update 08/02/21 10:20am ET: SaskTel has confirmed to MobileSyrup that the change has been implemented as of February 8th.
