Samsung’s Galaxy Note 7 has been recalled and officially banned from North American flights.
In an effort to have all the Note 7s out of the hands of Canadians travelling by air, Samsung is setting up booths at Vancouver, Toronto and Montreal airports. Samsung Canada says the booths are designed to help owners return their Note 7 onsite and set-up a loaner device as well as facilitating the credit process.
In a statement sent earlier this week, Transport Canada said, “air carriers should alert passengers to the prohibition against air transport of a Samsung Galaxy Note 7 device, in particular, immediately prior to boarding and to deny boarding to a passenger in possession of a Samsung Galaxy Note 7 device unless the passenger divests themselves and their baggage, including carry-on and checked, of the Samsung Galaxy Note 7 device.”
In total, 39,000 Note 7 smartphones were sold or distributed in Canada with four reports of phone batteries overheating and one owner indicating a “minor burn injury” to their forearm. The latest stats released a few weeks ago prior to the second recall revealed that over 70 percent of Note 7s sold in Canada have been returned.
“Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. As a recalled product, it is mandatory that all Note 7 original and replacement devices be returned,” said Samsung Canada in a statement sent to MobileSyrup.
Travelers flying out of other Canadian airports who are asked to hand over their device to an airline representative should contact 1-855-747-6520, according to Samsung.