Review: TELUS HTC Desire HD Review


  • Nick

    I’m impressed by the battery usage you managed to squeeze out of it… did you find it handicapped the phone at all?

    I also agree about the 2-year deals… unfortunately Canada gets screwed in that respect.

  • andy p

    I live in the UK and have had this device since mid October and before it, the original desire. The battery life on this device outlasts the original desire. This is because this has a very efficient 2nd generation snapdragon. It is a brilliant device all round and is very powerful in the hardware dept. It has the most Ram on a smartphone. I do recommend a task killer though

  • Scott

    Great review.. Wish the pics were a little better though.

  • steve

    You have to love an OS that requires a third party utility to close applications. And people laugh at the BlackBerry OS.

    • thighzen

      Android 2.3 gingerbread comes with a task killer built in. Nothing to laugh at, just growing pains.

    • Sub-Joker

      My Galaxy S with Android 2.2 comes with a Task killer….. Can blackberry OS tether, become a hot spot, play flash content, play .avi videos, stream movies from netflix??
      Does it have applications at all. I installed Need for speed on my Galaxy S and it is AMAZING.

      Blackberry is losing market share for a reason which is very simple. for the price, they give you way less than any of the competition (whether it’s Android or iPhone, even Windows Mobile seem to be developing faster than Blackberry OS)

      I hope I made my point clear.

  • Jim

    Once again, good review. Having the battery last 1 1/2 days is great news. I believe with any smart phone we have to except that it will need to be charged every night and on days with heavy use probably even sooner. Since it has the standard mini usb, charging it in the car or at work shouldn’t be an issue.

  • Chris

    Android is designed to kill apps as the system sees fit to maintain a solid performance. Any one that understands the basics of the Android system will know that a task killer is a waste and can kill your battery faster. There is a way to use them to optimize for apps that are not used as often, but for the apps you use all the time leaving them running is the best. This is the multi-tasking capabilities of Android. If you are to monitor the running services then you will find that the system is not using the battery to power apps that are not being used. They are simply in a state of hibernation that allows the app to start quicker. By killing them all you are going against the operating system and making the phone work harder to start everything from a cold start and hence draining more battery.

  • Keith

    To each his own but that looks so dated. I’d go with another 4.3″ HTC–the HD7 with WP7.

  • baconeater

    Isn’t there a “task killer” under settings/application settings?

  • rulerxy

    Just for the record.. The camera has a lip around it so there is actually no concern of the lens getting scratched.

    As for the task killing it really is not needed and hasn’t been needed since 2.1, but it helps people sleep at night and that is why it’s one of the top downloaded apps on the market.

    I personally use one but rarely turn it on. Only really use to make sure games are shut down and other third party apps.

    The phone is excellent and I find it funny you didn’t mention anything about syncing in your battery portion. The fact that there is quite literally 6+ apps that sync on a regular basis from the get go of the device would be a huge factor on poor battery life as well.

  • wtv

    Looks like a nice phone.

    SIDE NOTE: Sadly it’s on Telus.

  • chris

    the cancellation fee with telus is the cost of the device, divided by 36 (months in the contract), every month your with them they take that amount and put it towards 350 discount they gave you on the device. when or if you cancel they make you pay the portion of the discount back. That seems reasonable to me, and the actual retail value of the phone is 629.99 from HTC, set by HTC. telus give you the 499.99 when you activate it with them on a month to month term. do your research Joe.

    • rulerxy

      You forgot the admin fee of 50 bucks. It is still better than the old system of 20 bucks times the number of months left.

    • Joseph

      @chris….I did not mention cancellation policy at all…I agree that the new policy is fair…

      All I was stating was that in the US, the prices are much more affordable on 2 year terms….while in Canada there is always a huge jump in prices between 2 and 3 year contracts

      For example:

      1) Verizon BB Curve 3G on 2 year contract – $29.99
      Telus Mobility BB Curve 3G on 2 year – $229.99

      2) Verizon SGS Fascinate on 2 year contract – $199.99
      Telus Mobility BB Curve 3G on 2 year – $429.99

      see my point?

    • Bruce


      Why compare Canadian plan with US when none of us can use the US plan here (without some roaming charge)?

      I think this is like comparing apple to orange.

      I think DHD is amazing.
      HTC used a “smaller” battery because the lower power consumption (LCD screen and new processor). The battery life is fair but it will be so much better if HTC use a “bigger” battery and have an above average battery life. (this can easily be a good selling point)

  • Joseph

    **2) Verizon SGS Fascinate on 2 year contract – $199.99
    Telus Mobility SGS Fascinate on 2 year – $429.99

  • Kirbs

    Re camera lens; the lens of the camera is rimmed with a raised metallic ring which protects it when laying flat. Mine isn’t scratched after 3 months of usage.

  • cody

    @Keith how does that even make sense? You say the Desire HD (September ’10) is dated and recommend the HD7 (March ’10). The DHD is about eight months newer!

    • Keith

      The OS certainly isn’t. And note I said “looks” dated. Neither Android or iOS is functionaly dated obviosuly but compared to WP7 they look dated.

  • Don

    I ditched my iPhone for the HD. Battery life is better and it’s giving me just over a day

  • channer

    Purchased it a couple of days ago on a 2 year term. Truly an impressive phone compare to my Magic. Fast, responsive and very easy to use. I do find that the screen rotation is not as responsive as I would like. The Panel for the SD card and battery is a minor annoyance, but I can live with it. I went on eBay and bought some accessories which included a larger battery. That should solve the battery life issue.

  • Jim

    I picked up a Telus Desire HD on the 11th. I did a 12 day trial on the Samsung Galaxie S, but found the Galaxie much buggier. It reboots several times a day, and did not play well with Ford Sync.

    The HTC seems easier to setup and deal with. I also think it has better outbound audio, had some complaints with the Samsung.

    Love the Sence keyboard and the new Sence website where you can locate your phone and make it ring, even if you left it in silent mode. Also has GPS locator.

    Software note: Mine shipped with android 2.2.1 which I think accounts for the less buggy experience than the Samsung which was stuck in 2.2.

    Battery life needs some work on both devices. I have the screen t0o bright, and it won’t make it through a day yet, but I am sure I can address it with settings.

    Note that these devices use at least double the bandwidth of a Blackberry as they do not compress the data. Be prepared to double your data plan. The upside if this is faster data access. I checked after two weeks, rather than wait for my bill which would have been nasty.

  • jon

    glad they left the htc locations app there, unlike bell who removed it from the htc desire z and replaced it with their own navigation app that requires data.

  • kumar

    this phone is good but the gps system always loses the connection and say data connection loss, i got irritated to use gps in htc desire hd and the camera doesnt have anti shaking option and also im much depressed with its output speaker that is its output high volume is very low and with less clarity….

  • Jesse

    Ugh….being forced to use Sense and not Vanilla Android is not a viable option. WP7 is a better OS anyway in terms of usability.

  • andy

    got the htc desire hd and phone is always shutting down by itself can anybody help

  • Rod

    As usual canadians getting phones after they are a few months old and only a few months away from the 2011 phone launches that make it seem Slightly outdated. With dual core phones sporting 1gb ram on the horizon it would be a wise decision to skip this. Expect Telus to have some huge discounts on this phone by april/may when everyone flocks to the new phones and telus is left to clear out extra stock.

  • santy

    Hi to everyone. I purchased HTC desire us 2month bck. I m completely satisfied wit my phone. Great look easy to use and mindblowing applications. Everything abt dis phone s great. I m loving it.

  • Red

    DONT use a task killer, ‘droid is a virtual machine that runs on top of the kernal, it’s RAM use is the opposite of normal, although, a task killer is uesful sometimes.

  • kimmy

    how much ?

  • Ado

    Shout out to Bloor West Village in the video lol.

  • Jean

    Anybody else finds the speaker volume too low on the DHD? I am still in the 14 day try out period and I find the volume too low if you’re in a place with alot of noise. I returned my original desire because of this and now this one is doing the same thing. I heard of custom roms that might fix the issue but I dont wanna try it and ruin the 14 day try out by voiding the warranty.

  • Steve

    I did buy the htc desire HD but after a few days…. i had to return it…

    The battery life is just awful… Even with a lot of options turned off, i wasn’t able to complete more than 3/4 of a day…. so I always had to recharge the phone before leaving work to be sure i would be able to listen my music on my way back home.
    Most phone now are shipped with a 1500mAh and more battery… WHY 1230mAh on this monster phone ? Why HTC ?

    YEs it’s a great phone if the battery was better and some adjustments on the speaker and volume were made.

    Maybe with Gingerbread in Q2…. but for me…. was too late and i did return it…

    For me, the HTC Desire HD is a good phone but not yet ready or fully a winner…. especially with all the new model we might get in Canada in Q1 and Q2.

  • Karl

    Glad I got mine. I had an iPhone 4 but I missed android and decided to go back. The screen obviously is not as sharp as the iPhone but the sheer size of the screen makes the experience totally worth it.

    I’m very happy with my decision.

  • Dustin

    Task killers especially on 2.2 are at least unnecessary (yes you absolutely can kill tasks from the android OS, it IS built in, I would think someone who reviews phones for a living would know this, manage applications, force close) and at worst dangerous. Many “running” apps are basically parked and use virtually zero cpu cycles while not active. MySpace is not a useful built in app (it may be built in, but who finds it useful any more?).

    CORRECTION – “however some minimal setting tweets to backlight, and timeouts produced minimal impacts to battery life” should read “however some minimal setting tweaks”.

    I found the last section confusing as well “As usual, I would also like to see a significant drop in contract prices (more specifically on a 1 or 2 year contract), as many consumers are fearful of committing to long-term contracts. Although the 3-year contract price seems reasonable, anything beyond that (especially 2-year contract) seems ridiculous.” How is a 2 year contract “beyond” a 3 year contract? I’ve had 2 other people read this as well and find it ambiguous or nonsensical.