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Rogers pulls Dream off shelf due to urgent 911 software fix

The Roges HTC Dream is not having a good start to 2010, actually the Dream is turning into a bit of a nightmare. First the beloved Android was informed that it would not receive an upgrade to a new OS and stay exactly how it is… Dream owners didn’t like this news and decided to revolt. Rogers heard the feedback and said Dream customers can upgrade to a Magic if they wish.

However, news came early this morning from Rogers that the HTC Dream has been pulled off the shelf from all locations and online. The reason is because an urgent software fix that is needed for 911 calls to be completed. Kinda important. All Dream owners were contacted by text message about the issue. Here’s the info we received:

“I’m writing to share some urgent news with our Rogers HTC Dream customers.
We have contacted all of our Dream customers by text message asking them to disable GPS location on their HTC Dream device to ensure all 911 calls complete.

HTC is expediting a software fix to the 1.5 Android Operating System that will address this issue – and provide several other improvements to the OS.

We expect this upgrade to be available very soon. In the meantime, Dream customers need to follow these steps:
1) Select Menu
2) Select Settings
3) Select Location
4) Uncheck Enable GPS Satellite

Please note that the Rogers HTC Dream is the only device affected.
Protecting our customers’ safety is our top priority and we communicated with our customers as soon as we were made aware of the issue. We have texted all affected customers and we have immediately requested that the device be taken off the shelf until HTC implements its upgrade.”

(Thanks Mary!)

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