Telus enables Wi-Fi calling for Android devices

LG’s G6 is the smartphone to carry the feature


  • Lloyd Willett

    Any word on when Koodo mobile will receive the WiFi calling

  • Marshall Davidson

    Why only one device? Isn’t this something that all Android devices can support?

  • wheels

    WTF LG G6 you pick that phone telus?

  • wheels

    will it ever come to all android phones or just the ones sold by telus?

  • Jason

    Why do they only let these work on like 3 phones. Fido has had calling for a few years now but they only work on 5 phones. Android is Android, they may have different faces but they all support wifi calling.

    • dirtyKIMCHI

      Carriers can offer support for the devices they sell, so they test and enable the feature on those devices; that is one of the key reasons that it’s limited to these select devices.

    • dsp4

      Exactly. None of this has to do with tech. It’s all about customer service. People who know what they’re doing have been using VoIP on a variety of smartphones for years now.

    • Brian

      Don’t get fooled. It’s not about customer service, it’s about driving up phone sales. If they only offer the feature on [a small number of] the “newest” phones it will force people to buy new phones even though the ones they have are perfectly fine still and perfectly capable of the feature.

  • John Lofwire

    Sound like a beta test before rollout to all android device on 7.0 and newer.

  • florin

    I had on my Lg g4 from fido enabled wifi calling. But it is a batter fast drain. Better aply for some apps with voip calling and forward all calls from cell to voip app. Good luck.

  • Brian

    Wait. So I take a call on my broadband connection which I’m already paying for and so the call does NOT use Telus’ mobile network but Telus are still going to bill my plan like it was a mobile call?

    • Me Ted

      Agreed. That needs to be changed. It’s like we’re subsidizing their inability to provide a true nationwide service.

    • mola2alex

      Access network like RAN vs wifi isn’t the full picture. The service of routing the call still needs to happen through Telus network. No data is charged for this irrespective of the access network used so your argument about connection type to the phone network is irrelevant. Having broadband alone doesn’t give you a telephone unless you have some sort of service like VoIP or use free one like Hangouts (for outgoing anyway) on top of your broadband.

    • Brian

      Yeah, I totally understand that a WiFi call is still routing through Telus’ PSTN network. But it’s not using the RAN which is what the lion’s share of the $0.50/minute cost is being charged for.

      When Telus connect your WiFi call to the PSTN, they are doing nothing more than the dozens of VOIP providers out there do, but those providers are doing it for a penny a minute or less even. Not half a dollar a minute.

    • mola2alex

      Telus could not offer this service for free or at all and it’s not like doing wifi calling costs nothing, still need to install and configure infrastructure to support it like gateways etc. Regular RAN calls do not traverse the public internet. Also need to remember many VoIP providers lack call quality and reliability vs carriers. I use Hangouts a lot for outbound calls and it isn’t the best service. Most plans these days have unlimited nationwide calling. Rather than complain about RAN vs wifi, maybe you should really just complain why any plan is not unlimited nationwide, that’s really the issue.

    • Brian

      Your infrastructure cost argument is a strawman. VOIP providers have exactly the same infrastructure costs and they provide high quality calls for less than a penny a minute. Remember, the infrastructure costs of the RAN do not count in this argument, just the costs of connecting Internet calls to the phone network. Those costs are the same for Telus as they are for VOIP providers.

      Any quality problems with VOIP calls are typically between your broadband connection and the VOIP provider and will be the same whether it’s to a VOIP provider or it’s to Telus via WiFi calling. My home phone is VOIP and the call quality is just as good Bell’s landline and better than most mobile calls. So call quality is ultimately another strawman.

      The bottom line here is that Telus is charging $0.50/minute for the exact same thing that VOIP providers can do for less than a penny per minute with the exact same costs of doing that business.

    • mola2alex

      You are comparing two different things, VoIP providers with carriers. It’s not the same unfortunately and by equating the two it shows the lack of knowledge in this area. The true cost of a call is not the ran network but operational costs. Comparing a carrier grade service to magic jack and assuming ‘all things are equal’ is ridiculous.

    • Brian

      No. They are not different things. Telus doing WiFi calling is *exactly* being a VOIP operator. When Telus do WiFi calling they are operating in exactly the same manner as the dozens of VOIP providers out there.

      Magic Jack aside, there are lots of VOIP operators out there that provide so-called “carrier grade” service. I have been using one for many years and they are just as reliable and have just as good a call quality as your so called “carrier grade” providers.

      The only thing that gives outfits like Telus your so-called “carrier grade” moniker is their ability to charge more than 50x what something is worth and convince people to pay it.

    • mola2alex

      Just because you believe them to be the same does not make it so. For instance, does your VoIP provider seamlessly switch between the cell network and wifi network based on network issues? That is just one example of how they are different, added complexity. BTW, wifi calling isn’t an option a user has, it just uses wifi if cellular isn’t available but it prefers cellular so unless you have cell issues (or hack it by airplane mode with wifi), it is unlikely you will make wifi calls at all. Enabling the feature and being on wifi doesn’t mean your call goes over wifi, it is last option (primarily due to 911 issues).

      I don’t really understand your argument, given that VoIP providers exist at the rates they do, it is really the ‘pay for minutes’ that really needs to go not some corner case around wifi calling being equal to voip. Price plans should include nationwide calling full stop as the cost to carry a call using volte, switch, wifi etc is next to nothing relative to base plans.

  • EmBlaze

    Fat chance I’ll get it on my non-Telus phone with Public’s Mobile… Maybe one day there will be flying pig cyborgs or comparable GMOs.

    • Brian

      Why would you even want it if they are going to bill you for calls that don’t even use their network?

      Tell the CRTC that you want WiFi-first MVNOs. That’s when real (free on) WiFi calling will come to town along with affordable mobile service. You can get minutes + SMS + data (500MB or more per month) for as low as free in the US. Or paid, as low as under $15/mo.

      That’s why the mobile companies are fighting so hard against MVNOs. They know it will put their feet to the fire and end the deep-gouging oligopoly.

      The dream of a 4th facilities based carrier in Canada is just that, a pipe-dream. MVNOs are the way forward.

    • EmBlaze

      Yeah, with that kind of ideal, why would I want any other kind of improvement at all? Yeah right, as if one negates the other.

      What I want is the real problem of spotty mobile connection in my home solved, implementation is secondary. Guess I’ll continue to forward when unreachable.

      Oh, and they won’t bill me extra for call minutes, all of my calls are within the basic plan. Why don’t you explain to me how WiFi calls don’t even use their network when they have the phone number that identifies you?

    • Me Ted

      If you want free wifi calling just use Hangouts.

    • Brian

      So a person calling my mobile number while I am on WiFi will ring to Hangouts, where I don’t pay Telus mobile minute rates on a non-mobile network call?

    • Me Ted

      “So a person calling my mobile number while I am on WiFi will ring to Hangouts, where I don’t pay Telus mobile minute rates on a non-mobile network call?”

      Use Hangouts to make calls to other people. It’s free across the US and Canada. You can call numbers and other people who also happen to be on Hangouts for free. They can also call you directly, not to your number but your Hangouts account. It’s actually really easy and the best solution under the circumstances.

      “And I if I move away from my WiFi network, that call will hand-over to the mobile network?”

      Yes, to your data connection.

  • Tony Bowers

    Or, you could just pay for unlimited nationwide calling and never worry about it.

    People spend $5 on coffee at Starbucks but cell phones you use constantly are too expensive. Priorities people.

    • Me Ted

      How does nationwide calling help the person with poor reception which is the main benefit of this feature. Also, you’re still billed the same regardless.

      Next time read the article.

    • Sam Lambert

      I don’t think this person understands how it works

    • basesloadedwalk

      Coffee (just regular coffee) is not $5 at Starbucks. Closer to $2-3 depending on the size.

  • mola2alex

    As stated above but to add, there is not significant cost difference. When you speak of routing, you act like a call made over different connection types use a completely isolated network which is not the case, they just come into the carrier differently.

    • Brian

      No. I talk about them routing that call just like dozens of VOIP providers do for a penny a minute or less. So if VOIP providers can do it for a penny a minute or less, why am I still paying Telus RAN-network call rates for calls that don’t use the RAN and are nothing more than VOIP at that point?

  • EmBlaze

    OK, thanks. Though you clearly only said “network”.

    In the end, I still want whatever fixes the problem first, even if it’s as simple as better coverage in my area.

  • EmBlaze

    Personally, calls are forwarded when unreachable to my TextNow number. Local Canadian number free with ads, though you have to use it every 30 days. Only outgoing calls outside of Canada/USA cost credit, which you can earn via more ads. Perfect for Craigslist lol.