Bell erroneously billed customer $6,478.57 after they went over their data limit


  • DownwithRobellus

    Is this really shocking coming from Bell?

    • It’s Me

      For Bell, it’s only an error if you catch it.

  • Morgan Leigh

    “An error of this type is rare …” This same thing happened to me and it took months to fix. It wasn’t until I got the creditor’s mail that it got fixed because I forced them to mail me a letter saying “Our bad” that I could send to creditors. If they screw up your account when it is created, good luck getting it fixed. If they don’t screw it up at creation, you’re fine.

  • vn33

    “Despite being told several times by different customer service representatives that the bill was “in error,” Bell did not issue him a new bill.”

    BHell probably thinks the customer eventually wears down, give in and pay the bill.

  • Andrew

    Hey look Bell is still GARBAGE.

  • Tim3Tripp3r

    He should go to small claims court to get the 1k legal retainer cost back from those %+=$&heads. Not like I see Bell volunteering to cover that expense for him.

  • Jon Duke

    An error of this type is rare but customer service admitting Bell screwed up and then not being able to fix the issue happens daily. I guess everyone should call the media then?

    • Victoria G.

      An error of this type is actually not rare and unfortunately happens all the time with Bell Mobility customers. There really is no end to this company’s incompetence.

      N.B. I use the term company here loosely.

  • Ricky Bobby

    His credit rating and legal fees though

    Bell will always find a way to screw people, living and the dead

    • Victoria G.

      Glad someone else knows that Bell has a reprehensible history of charging the accounts of dead people.

  • Hello Moto ✓ᵛᵉʳᶦᶠᶦᵉᵈ


  • I will never use bell they got caught with there panties down and they sent it to the credit agency. only now they say its an error.

    • Fshumayrqan

      same like koodo.

  • karenkns

    So all the times he called they never fixed it . They sent it to collections to get him to pay up until he got media involved. Shady!