The nightmare continues for Samsung.
First, the FAA warned against bringing the Galaxy Note 7 on planes, then Transport Canada followed suite with its own caution, and finally, Health Canada is now working with Samsung on the smartphone’s recall.
Now, Samsung has released a statement urging people to stop using the Note 7 immediately and exchange the smartphone as soon as possible.
In a statement posted on the South Korean company’s website, Samsung has asked Note 7 owners around the world to turn off the smartphone immediately and to return their existing device for a replacement.
“We are asking users to power down their Galaxy Note 7s and exchange them as soon as possible,” said Koh Dong-jin, Samsung’s mobile president, in a statement. “We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible.”