A Quebec ticket resale company has agreed to pay $100,000 for violating Canada’s anti-spam legislation (CASL).
According to a May 1st, 2018 media release, 514-BILLETS will pay $75,000 in the form of $10 rebate couples to 7,500 clients, as well as $25,000 to the Receiver General of Canada.
514-BILLETS was investigated by the Canadian Radio-television and Telecommunications Commission’s (CRTC) chief compliance and enforcement officer, Steve Harroun, for sending text messages to recipients without consent between the period of July 2014 and January 2016, in violation of CASL.
The messages were also sent without information identifying who sent the texts and without information allowing recipients to easily contact the sender.
“Today’s announcement demonstrates our comprehensive approach to reduce unsolicited communications sent to Canadians, whether via email or text message,” said Harroun, in the same May release.
“For the first time under Canada’s anti-spam legislation, the 514-BILLETS investigation concerned text messages. Companies that promote their products and services need to comply with the CASL, which applies to any form of commercial electronic message.”
514-BILLETS has also agreed to launch a CASL compliance program and appoint an officer responsible for ensuring the company complies with CASL rules.