Motorola preparing first-gen Moto G users for Lollipop update

Daniel Bader

February 14, 2015 1:01pm

Motorola is busy preparing Android 5.0 Lollipop updates for a number of its devices. Users of the first-generation Moto G may have received a message on their device with a message pertaining to “Future updates,” warning that Lollipop may never arrive if a certain step is not taken.


A bit of background on this: Motorola recently untethered much of its core software framework to Google Play, allowing the company to push updates to certain important system components without upgrading the entire operating system.

But in order for the Moto G and other devices to eventually receive the Lollipop upgrade, an app, Motorola Updates Services must be, yes, updated through the Google Play Store. It sounds meta, and a little confusing, but in the end it’s all in preparation for the next important step: receiving the actual update.

Motorola is quick to point out that receiving the message does not “enable” or expedite the Lollipop update — it’s not currently available — but that not updating Motorola Update Services will prevent Lollipop from installing once it is available.

Motorola wouldn’t commit to a time frame for the update, either, but customers in other regions have already received Lollipop for the first-gen Moto G, so it should be relatively soon. There’s no timeline, either, for the first-gen Moto X, second-gen Moto G or current-gen Moto E, but all of them have been promised Android 5.0 in the coming weeks.

The second-generation Moto X was recently updated to Android 5.0.1, but it was not without its issues.

  • Rony

    so low end phone get update before flagship one. Make sense motorola!

    • Brett Arnold Allard

      What are you talking about? Both the nexus 6 and Moto X (2014) have both been updated to lollipop.

    • Rony

      Moto g 2013 getting update before moto x 2013-last year flagship. both last year models. I’m Making perfect sense.
      What are you talking about.

    • Brett Arnold Allard

      You also don’t seem to understand the original Moto G sells at a rate of 1000-1 versus the Moto X

      Only Rogers carried the original Moto X at launch which was a dissapointment.

      You can get a Moto G almost anywhere and is the top selling low-mid range device. (even now it sells extremely well)

      Figure it out yourself where the priorities stand, but quite frankly they do have priorities straight when it comes to updates.. Missing out on the original Moto x just a bit longer because of issues doesn’t make it anymore capable.

    • Rony

      We’re talking about last year moto g getting update. So of course I’m referring last year flagship. Which cost double of moto g. And if something is/was flagship is supposed get priority in updates. Why? Not because how many they sell. Because it is flagship. People bought the flagship for a double then G. And Motorola should respect that. And we’re not talking just about canadian release. There is no lollipop for any moto x 2013 models in the world.
      So if they plan to do this way, they’re pissing on themselves. Why? People see that and they will ask: should I buy moto x 2014 when Motorola don’t care about flagship of last year? What should I expect from them next year? The same I guess.

    • Brett Arnold Allard

      First of all its RARE that any low end device receive any timely updates.

      Regardless or not This is going to please more people and unfortunately trumps the minority which in this case is the Moto x.

      Motorola stated they had issues with putting lollipop on the original Moto x….by no means should this mean they should halt the conversion to the other promised devices.

      It’s unfortunate Motorola will let some people down..but they have come along way these last two years.

    • Josh Brown

      They have already said that they are having trouble with the moto x 2013 because of the crazy soc that was in it. It was the only phone with it, moto g 2013 had all off the shelf parts.

  • Got this the other day. Looks promising.

    But as someone who also owns an iPhone these wait times for updates are excruciating. They’ve known Lollipop was coming since Google I/O in June and it’s been publicly available since November, what’s the hold-up?

    • John W

      Yeah it’s Android’s achilles heel.

    • Deathdearth

      Well Lollipop early releases had a few issues with certain devices .Sometimes it’s better to wait a bit so issues are fixed .

    • Normally I’d say “then just wait for the next update” but that’s a little harder on Android.

    • Brett Arnold Allard

      Personally I find the majority of system updates on IOS not as much of a big deal versus ANY android device out there that finally does get any updates.

      I think in Canada right now we have only about a handful of devices with lollipop even on it. (M8, Nex 5/6, both Moto G and X)

    • I think it depends on the update.

      Major iOS versions (X.0) are annual and tend to be a bigger deal, like iOS 6 -> iOS 7. Minor updates (8.X), aka “service packs”, come every other month. Point updates (8.1.X) come every few weeks. iOS users are used to regular updates.

      Major Android versions tend to be pretty sporadic: 1-2 took 1 year, 2-3/4 took 2 years, 4-5 took 3 years. Minor updates can take anywhere from a few weeks to almost a year. Point updates are almost unheard of, usually reserved for bug fixes.

      Not only that, but most OEMs skip at least one major or minor update version over a device’s upgrade cycle (like skipping from 4.1 to 4.4, or 4.3 to 5.0), making updates even less frequent for Android users and a much bigger deal when the update finally arrives since it’s actually a few updates instead of just one.

    • Brett Arnold Allard

      I generally dislike the IOS updates because it’s the first OS to ever cause me any issues after downloading anything. (which is why I’m not a fan of constant updates)

      But yes i do agree with what you just said.

      However I would say most OEMs are generally getting better with the system updates.

  • HoodedDemon

    what about the second gen moto g??????????

    • Rikard Jerner

      moto g 2nd gen was updated on my device last week. unlocked international model, sweden.

  • Pingback: Motorola sends message to get ready your Moto G 1st Gen for Lollipop | whatsontech()

  • Philippe Morin

    The picture in the header show Moto G (2nd Gen). 😛

  • PT

    Lollipop 5.0.1 is terrible on Nexus 4. Drained the battery in half a day. Drop wifi and bluetooth all the time. Don’t expect is going to be better on Moto G.

    • Me Ted

      Factory reset your device. It’ll make a huge difference

  • gmd

    Been having problems turning mobile data on lately. Related to this update?

  • Pingback: Motorola tells Moto G first-gen users that Lollipop will rollout in the “upcoming weeks” | 9to5Google()

  • Prat J.

    Lol Moto G 1st gen got lollipop update last month itself in India

    • Rikard Jerner

      yeah its because india was in the soak test 😉

  • Pingback: Motorola desvela que Android 5.0 Lollipop llegará próximamente a los Motorola Moto G 2013 | Hoy Android - tecnología y trucos cada día para tu móvil.()

  • Pingback: Motorola tells Moto G first-gen users that Lollipop will rollout in the “upcoming weeks” - Westhype()

  • Paul

    Looking forward to receiving my message with a message!