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WIND gives $150 credit to those who port over

Wind Mobile launched in Edmonton yesterday and now joins Calgary and Toronto (soon Ottawa and Vancouver). Today they’ve announced that for those looking to port their number over and “join the conversation” can rest easy about the early cancellation fees (ECF) charged other carriers. Chris Robbins, CCO at Wind, states that “My preference would be that the whole concept of ECF in the market would be eliminated by the government or the industry as being patently unfair to customers.”

So what are they doing to please current and potential customers? Well – one of their first real offers has been announced that will see a “$150 in credit on your account to help offset the sting”. This offer is good until March 31st and you see five $30 monthly installments starting April 1st. Even if you are a current Wind customer you are still able to get the $150 credit.

Good deal… you like?
(More here at WIND)

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Discussion

28 comments for “WIND gives $150 credit to those who port over”

  1. Now, THAT is what i call a good business move ! NO contracts, Phones sold at COST and a 150$ credit to offset the ECF. WOW

    Too bad i won’t see any of that in the near future since i live in Quebec. What i can expect however is Videotron’s network featuring super expensive prices and 10MB caps. (i’m obviously exaggerating but looking at the Videotron’s cable internet offer, it’s not hard to extrapolate where this is going..)

    Adi

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    Posted by Adi | February 26, 2010, 10:44 am
  2. Wow, that’s absolutely awesome. They are making it very attractive to want to use their network. If only there were more smartphone handsets that operated on that spectrum to choose from.

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    Posted by Ryan | February 26, 2010, 10:44 am
  3. Great Move!
    hopefully the other carriers wise up and realize that threatening people with an ECF is not good business practice for customer satisfaction.

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    Posted by Arash | February 26, 2010, 11:31 am
  4. Or the sting of paying full price for a locked phone, something which the government should outlaw as being patently unfair to customers.

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    Posted by Joe | February 26, 2010, 11:43 am
  5. From a financial standpoint, this move is very risky. You’re giving away credits to a customer that has never shown you a penny, while you still need to pay for infrastructures and employees… What if I join Wind and find the service sucks and leave before 5 months are up? This will not have been good business for them.

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    Posted by The Joke | February 26, 2010, 11:45 am
  6. Oh snap! That’s amazing! I honestly didn’t think Wind would make any moves on that front…that is unheard of, and brilliant. I hope lots of people take advantage of this deal! I would, but I’m out of contract anyway, and in Vancouver, so…

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    Posted by Nathan Bolton | February 26, 2010, 12:00 pm
  7. Wow!!! I already determined that I would save money by buying out my Telus contract and switching to Wind. Over the remaining two years I would save a couple hundred bucks by switching. Now, with the $150 credit I’d be stupid not too. Sucks to be Telus as they will be losing the $150 a month my wife and I pay for our Blackberrys. Love it!

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    Posted by Wow | February 26, 2010, 12:02 pm
  8. ok so if you port over, sign up for the chat plan @ $15/month… wouldn’t that mean a $30 credit a month would consist of 5 free months of service?

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    Posted by Mark | February 26, 2010, 12:16 pm
  9. Wow that almost makes up for their shitty network… I am seriously going to switch when they come to Ottawa. It just SUCKS that it won’t work with my iPhone =(

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    Posted by Dereck | February 26, 2010, 12:23 pm
  10. That’s pretty dam impressive, definitely would consider switching over, if only they had more handsets to choose from!

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    Posted by Jerome Westmaas | February 26, 2010, 12:31 pm
  11. Great marketing move, I’m surprised they went as high as $150 though. $100 would of made most people happy.

    Too bad they’re not in Vancouver yet, but best to everyone else that hops on this wagon.

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    Posted by Rich | February 26, 2010, 1:03 pm
  12. Its a great idea, but I feel like i’ve been shafted. I bought a phone with WIND on the first day, I wanted to port in my number but they said they didn’t have it set up yet and couldn’t tell me when it would be. So I forked out the $400 and paid to cancel my contract.

    I called WIND to take advantage of this offer and they said they can’t give it to me because I’m not porting in a number. Well I tried to port in a number but they didn’t allow me to.

    Pretty much the representative told me I was out of luck.

    Another example of being penalized for being an early adopter.

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    Posted by Abdul | February 26, 2010, 1:23 pm
  13. i wish they’d have a wider range of phone choices – that would seal the deal for me if they’d carry a kickass android 2.1 phone

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    Posted by Stuart Ure | February 26, 2010, 1:41 pm
  14. Does anyone understand anything about business at all. Companies have to charge an ECF. If you sign up and get $500 off an iphone on a 3 yr term and cancel after six months, the company loses a ton of money. You no longer will have cellular providers. I do not agree with how high they are, especially near the end of a contract, but if you do not like it, just sign a m2m term. The Big 3 all offer no contract terms. You can’t get money for free. It has got to come out of somebodies pocket.

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    Posted by kensilk | February 26, 2010, 1:46 pm
  15. @kensilk
    I agree with most of what you’re saying with the exception of the viability of m2m with the big 3. It seems that the carriers like to sell phones outright at an inflated price so as to entice you to get a subsidized phone on contract. For example, Rogers sells the HTC Magic outright for $600 CAD. Now compare that to the far superior (HTC) Nexus One for $529 USD and you can tell that the Magic is way over-priced.

    If the carriers sold phones outright with a fair mark up, I’d be fine with that; but it doesn’t seem to be the case. Personally, I think exclusivity deals between carriers and phone manufacturers should be illegal. That would result in phones being sold at a reasonable (i.e., market dictated) price, rather than at the whim of the carrier.

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    Posted by Jim R | February 26, 2010, 2:13 pm
  16. Wow things must be slow over at Wind.

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    Posted by TNSF | February 26, 2010, 2:43 pm
  17. you bet things are slow with wind plus a dwindling reputation in the toronto area thanks to crap quality basic phones and terrible reception in the east end

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    Posted by aaron | February 26, 2010, 3:38 pm
  18. Oh My God,Thing must be BAD. More and more this sounds like a bad business plan… oh yeah they spent over 750 Millions to date… and 13K customers OUCH!

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    Posted by Enjoy | February 26, 2010, 3:54 pm
  19. I love it. I’m calling Rogers tonight to ask what my ECF is. Anything under 300$ and Rogers is done.

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    Posted by Allana Smith | February 26, 2010, 5:28 pm
  20. Anyone on the WIND network in the Mississauga, Oakville area? Cause im thinking of switching over and thats where I mainly use my phone wondering how it is.

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    Posted by Eric Arzoomanian | February 26, 2010, 6:58 pm
  21. It would take more than a $150 bill credit for me to switch to WIND’s piss poor network. Too many customer horror stories to ignore. Let’s ‘have a conversation’ about paying through the nose to use Rogers network when I leave ‘home zone’… that blows.

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    Posted by Mikey J | February 26, 2010, 8:57 pm
  22. Great move from WIND… I called in and im getting my $150 Credit, and i transfered my number from Bell over a month ago

    -Coverage is great for me, and im happy with there service

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    Posted by Jack | February 26, 2010, 11:18 pm
  23. Joined Wind 1 month ago. Ported my number over at that time so called in and got my credit. Reception has been perfect for me. Mississauga is no issues at all except for 10th line and square one mall.

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    Posted by Raj | February 26, 2010, 11:30 pm
  24. We can see all the wal-mart customers here!

    By the way to the last individual commentating about videotron and their cancellation fee…you can cancel without paying cancelation fees by telling videotron that your moving somewhere where their is videotron service of equal or higher value (you can give parents, relative, friend..anyone you know) and they will waive it off.

    WIND mobile is NOT canadian! Hope their is still people out there that see the big picture!

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    Posted by Karl | February 27, 2010, 8:21 am
  25. By the way I am totally for more competition, lowere prices..but a fair canadian competition.

    The big 3 (Telus, Bell, Rogers) average anywhere between 5 to 15 million total subscribers.

    Wind Mobile (which is Globalive and therefore Orascom) has about 90 million worldwide subscribers!

    So if your from GTA or somewhere in Windsor for example and you don’t give a flying f**k about customers in Thunder Bay or all rural cities in AB-BC-SK where companies like Telus and Bell offer cell phone coverage than you should maybe think of yourself as perhaps not a citizen of the Greater Toronto Area or Windsor area but perhaps a citizen of the Greater United States of America!

    Cheers

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    Posted by Karl | February 27, 2010, 8:34 am
  26. Karl, I understand your frustration with Orascom funding WIND. However WIND is not Orascom, it is not run by Orascom officials and Orascom does not have a headquarters in Toronto.

    Further if the Cartel had not been gauging Canadians for years leading to the third highest cell phone rates and the lowest cell phone adoption rate by far in the civilized world, this would never have happened. The Cartel grew stale and greedy under the protection of the increasingly outdated CRTC and as a result have deservedly lost their ludicrous monopoly.

    Having said that, I’m not a subscriber or an employee of WIND and frankly don’t give a **** about the company itself. I just want to be able to own a reasonably priced cell phone with a reasonably priced plan like every other citizen of the West, without being bent over and raped by Rogellus. If WIND or Mobilicity or even Public Mobile can increase competition and lower prices, great.

    And by the way I am not a Wal-Mart shopper, far from it, but on principle I will not be screwed over by the big three for no good reason other fat corporate profits while they outsource Canadian employees to India.

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    Posted by Matthew | February 28, 2010, 1:43 pm
  27. I have a friend that is currently subscribed with WIND, and he constantly complains about drop calls. I was going to subscribe but found out their network is SHIT, even though it covers a large area. In terms of outsourcing, this company is mostly funded by some dude in Egypt.

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    Posted by John | March 2, 2010, 9:22 pm
  28. “To be frank, you guys are getting screwed and your companies are probably in bed with politicians”. This is what my brother told when I spoke to him over phone in UK. Another friend of mine visited Pakistan and came back saying that we love to call ourselves advance country but even Pakistan has much better deals and phones then we do over here.

    Apparently, in other countries they think cell phone is just another important daily service but we canadians still treat it and bill it like a luxury.

    As far as Wind mobile goes, well I heard a lot about shitty service and 12K customers. It probably is true but they are not stupid. They pouring money in and when it will get even half as good as bell, trust me all these discounts will pay off in matter of a year if not few months.

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    Posted by sobank | May 14, 2010, 1:33 am

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