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Bell warns of fraudulent Customer Care calls offering free cellphones

By on January 16, 2010 at 8:37pm in Asides, Bell Mobility News, Mobile News, Various News

It’s always better to be safe and not be victim to one of the many scams going around. I’m sure this happens all year but it’s dramatically increased now… There are some scammers claiming to represent Bell Mobility Customer Care reps and offering to ship a free cellular phone as a reward for your loyalty to Bell. Now Bell does do this time to time but what these individuals are doing is asking you to confirm your identity by requesting your credit card number, Social Insurance Number and birthday, which is all identity theft.

Bell states the procedure one you receive a call is to “notify Phonebusters by visiting the website at phonebusters.com or by calling 1888495-8501. Emphasize the importance of reporting the incident – their call will be taken very seriously. Phonebusters is the Canadian Anti-Fraud Call Center, co-managed by the Ontario Provincial Police, the RCMP, and the Competition Bureau of Canada.”

Good luck Canada! Do not give out any personal info over the phone as it’s best to walk into your local store.

Related posts:

  1. PhoneBusters is the Canadian Anti-Fraud Call Centre
  2. Samsung Galaxy released for $99.95 on 3-year at Bell
  3. Bell releases phone insurance called “Smart/Phone Care”
  4. Bell.ca Customer Satisfaction Survey – Tell them how you feel!

Discussion

6 comments for “Bell warns of fraudulent Customer Care calls offering free cellphones”

  1. i remebered getting those calls, i just said no cus whatever its a free phone big deal you can get it wherever,kept presting and saying give me your home address and well veritfy it, i hung up they kept calling till i said f**k off or ill call the cops

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    Posted by George Saati | January 17, 2010, 8:37 am
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  2. I don’t think the police will have to worry about this one. Bell giving out free phones? For your loyalty? You would know if the offer was real just by looking outside your front door. You’d also notice pigs flying and hell frozen over. Bell give out free phones? Yeah right

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    Posted by yaright | January 17, 2010, 9:43 am
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  3. I think I’ve gotten one of these.

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    Posted by kmusky | January 17, 2010, 11:12 am
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  4. I think the fake East Indian accent gave it away, but I asked for an employee ID number and they hung up.

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    Posted by Kelly | September 13, 2010, 9:31 pm
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  5. They must be getting more aggressive then. I had a call last night, and when I asked for his employee ID, he provided one. Along with a call back number (out of service) and even gave me a REF ID for the promotion (bogus I’m sure). And all this came from the ‘supervisor’ who I was handed to, because I refused to believe they are legit. I told them I wanted to talk to Bell about it today, and to call me back this evening. I can’t imagine they’ll ACTUALLY call back, knowing I’m checking them out.

    But be aware, they WILL try to give you employee id’s now and anything else they can think of to sound ‘official’. HANG UP!

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    Posted by Another Single Mom | November 3, 2010, 2:16 pm
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  6. my mother just got a call from them just a little while ago so when they call again im going to ask them to leave a message and get the phone number and name.. ,, :) and call that number to the cops or go on phone busters

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    Posted by Jen Fidd | November 17, 2011, 8:35 pm
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