TELUS ended 2013 with 7,807,000 wireless subscribers, 77% of postpaid subs have a smartphone

Ian Hardy

February 13, 2014 11:26am

TELUS reported its Q4 and year-end 2013 results today and, as expected, the company holds its place as Canada’s second largest wireless carrier with 7,807,000 subscribers. This number is a bit lower than what TELUS reported in Q3, but up 1.8% over last year (7,670,000). This number excludes the 222,000 Public Mobile wireless subs that TELUS recently acquired.

According to the press release, TELUS has $2 billion in cash available and saw overall revenues increase by 3.4% to $2.95 billion in the quarter. As expected, much of TELUS’ revenue is from wireless, which saw a bump of 4.1% to $1.43 billion in Q4, and was driven by an increase in subscribers and the adoption of smartphone with higher data usage. Overall revenues for 2013 were also up 4.9% to $6.13 billion.

Smartphone subscribers now represent 77% of TELUS’ postpaid base, up from 66% a year ago. Data revenue increased by $78 million to $648 million, representing 45% of wireless network revenue in the quarter. Blended ARPU (Average Revenue Per User) increased 1.5% to $61.86 and for the full year saw the same percentage increase and ended up at $61.38. TELUS notes that “these increases were due to continued strong adoption and usage of smartphones and data applications, as well as higher roaming volumes.”

With the inclusion of Public Mobile, TELUS has 8,029,000 wireless subscribers.

Darren Entwistle, TELUS President and CEO, stated in the press release, “In 2013, the TELUS team once again successfully executed against our longstanding strategy of focused investment and innovation in advanced broadband technology and services coupled with an unwavering commitment to deliver exceptional client experiences.”

Source: TELUS

  • Peter

    What a difference these results are from the Q4 results we saw from Rogers yesterday. Telus seems to be doing things right even in an increasingly regulated environment. Cost is one factor when it comes to choosing a provider but not the only factor, both Telus and Rogers have similar priced plans.

    • ToniCipriani

      Similar… try same. Granted with Telus there are hoops that can be jumped to get a much more reasonable deal.

    • It’s Me

      Yup. If none of them will compete on price, at least Telus seems to be winning by competing on service.

    • ToniCipriani

      Actually they kind of are. There’s no friggin way Telus doesn’t know about the $55 plan being “abused”, they’re just turning a blind eye to it.

    • It’s Me

      Sure but that’s a specialty plan that is not intended to be generally available, even if they are turning a blind eye. Ask 100 people on the street about it, likely 1 or none will know what you are talking about.

  • Sean

    Their strategy of putting clients first is working!!

    • FunkyMonkey


    • Sean

      In comparison to Bell and Rogers of course 😉

    • It’s Me

      Well, relative to Bell and Rogers, anyone can look good.

    • Matt Dickerson

      In comparison to everyone but sasktel says that crtc MS posted. telus and sasktel were teh only ones who actually dropped in complaints while everyone else increase. wasnt wind the highest in crtc complaints?

  • ToniCipriani

    Bet the $55/5GB plan really helped.

  • Stuntman06

    Wow! Telus is not complaining about the regulatory changes like the elimination of 3-year contracts. Didn’t Rogers complain about that as a reason they are not making more money?

  • Curtis Gunderson

    Is the $55/5GB plan in Ont. only? or expired?

    • ToniCipriani

      SK and MB only. Supposedly. But definitely still there.