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Rogers Q4 2011 results bring subscriber base to 9,335,000 (Smartphones now represent 56% of postpaid subs)
Rogers has announced their Q4 2011 results today and Canada’s largest wireless carrier ended with a slight increase in net subscribers of 47,000 (42,000 for Postpaid and 5,000 for Prepaid). This brings their total subscriber base to 9,335,000. Rogers stated in their press release that Q4 saw the highest number of smartphone activations and upgrades ever, “predominantly iPhone, BlackBerry and Android devices”, with 791,000 (Q4 2010 saw 635,000). Smartphones now represent 56% of the postpaid subscriber base (7,574,000), up from 41% last year. Of course as smartphone adoption increased, so did data revenue with an increase of 19% to around hit around $600 million for the quarter.
In addition, wireless data revenue represented 37% of total network revenue which was $1.6 billion. Rogers ARPU (average revenue per user) fell 4% ($2.49) to $58.82. On the conference call Nadir Mohamed, President and Chief Executive Officer of Rogers Communications, said that their new data roaming plans and the automated data usage notifications somewhat stalled data growth.
Another interesting point in the results was that Rogers noted that “In the last half of 2011 we sold 16% more iPhones and sold 20% more smartphones than in the same period last year”. No word on exactly the number of iPhones, but somewhat give an insight to how much percentage the number of iPhone subscribers on Rogers’ network.
Source: Rogers
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28 comments for “Rogers Q4 2011 results bring subscriber base to 9,335,000 (Smartphones now represent 56% of postpaid subs)”
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A Pox on those pesky Automated data usage notifications….Whose silly idea was it to inform customers, just how much “reasonably priced” data they are burning through….. HA!
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I think its a good thing that Rogers is trying to reduce customers data roaming bills and be more transparent.
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Over two million Fido customers are considered to be part of the 9.3 million number.
Yeah, with $50/month (minimum 2 lines) unlimited text and local talk, Rogers can only really make money by selling mobile Internet, plus add-ons like caller ID (which should be free with all plans) and voicemail (we’re used to buying it separately here, but the Big 4 in USA include voicemail service in their plans more often than not).
i wish they took more time to explain which customers subscribe to what brand (Rogers, Fido, Chatr, 7-Eleven, good2go RBC, BMO, SearsConnect, etc.) but we can only have a rough idea, with at least 2 of the 9 million being with Fido. i’m looking forward to the CWTA report, which will list Rogers, Bell, TELUS, WIND, etc. together!
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The best thing they did was to launch Chatr!
I would like to know how many fido subscribers left to Chatr
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It amazes me that so many people still subscribe to Rogers wireless. They have changed. The customer relations dept for wireless has lost the power to offer better plans and discounts. They only now want customers with multiple services, (cable, internet, home phone), and will offer discounts on those products only. My friend is switching away from them after 25 years, because the credits on his account wont be renewed. I will follow suit the moment I can.
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9 Million ripped of Canadians…. So sad!
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*Ripped off
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That’s a lot of Sheeple.
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I wonder if those 9 million suscribers will come back at the end of their contract. I’m part of those and I’m changing, completly dissastisfied with the customer service and the shitty plans they have to offer.
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I’ve been with Rogers for 13 years, and haven’t had a problem. They’ve given me a great retention (loyalty) plan: Unltd Voice, 6g data, Unltd sms, VM, CID all for 50+ txs. I buy my own phones straight up to make sure I don’t use them for anything besides the network.
I am proud to be with a Canadian provider, and I’m also proud to not owe them anything.
I don’t know what all the fuss is about or where all the anger towards providers comes from. If you don’t like it, don’t use it. Just go to wind or public mobile and spare us all the drama. Nobody is forcing you to do anything you don’t want to, and nobody is forcing you to sign an agreement.
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You know Rogers is the main reason that mobile rates in Canada are ridiculously over priced right? Why internet caps are at an all time low yet prices are higher then they have ever been right? Why don’t you take a few minutes and educate yourself before going online to praise a “Canadian company” like Rogers who along with bell have literally destroyed Canadas communications infrastructure. People are angry at the ignorance of apparently 9 million people who either don’t know better or couldn’t give a sh!t about anyone but themselves. Which one do you fall under?
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The problem is that the big 3 were anticompetitive. As is clear now because of the new entrants, cell phone prices were artificially high in Canada. Personally, when I told them I was leaving, I said I’d stay if they gave me an unlimited voice plan. They said, ‘oh, we can’t, there would be too many people clogging up the lines if we did that.’ Now they’re giving out unlimited voice to people just to compete. That’s just one example of them lying through their teeth. They screwed me over in more ways than I can count, and I’m the rule, not the exception. Viva Wind & Mobi & Smoke Signals & Tin Cans, A bas Rogers, Bell, Telus! PS: I’m so convinced that Rogers is evil that any time anybody writes anything positive about them, I’m always convinced it’s part of an ad campaign! I’d bet $5 this guy works for Rogers.
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I’m on the same boat as many of you I can’t stand Rogers but I won’t switch until the iphone is available for Wind and Mobilicity, I can’t wait.
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@jayfunk If you don’t like it, don’t use it. Prices are great at Wind. I think you’ve got issues that run deeper than your wireless bill for you to reply to folks like that. It’s called respect for others, you should google it on your android.
I’ve had it with this site… it’s nothing but a miserable bunch of kids who can’t get along.
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Mobilicitiy added 63, 000 in Q4.
Wind mobile added aproximatley 67,000 in Q4.
Rogers added 47, 000 in Q4.
More Canadians are smartening up.
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Telus added 148,000 and Bell 132,000. I think the message here: Canadians don’t like Rogers.
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Those are the numbers that people should be talking about.
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Agreed. @jayfunk you should google respect. I feel sorry for your wife and kids.
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Easy guys, don’t sink to his level. I’m not standing up for Rogers by any means, I’m just saying the market is not 100% their fault. ALL providers overcharged for a lot of years, way back to the days of car and satellite phones.
All I’m saying is there are ways to make the system work for you. But if you want a luxury phone, and you want your provider to pay for it for you… well you are subject to their terms, and that’s YOUR problem, not theirs. And if all the JayFu*ks in Canada want to put that blame on the providers instead of looking in the mirror, we’ve got a lot more to worry about than prices.
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Stevandroid,
I don’t use their services. But thanks to the 9 people who do I soon won’t have a choice but to pay the highest mobile fees in the world since the spectrum auction happens and Rogers along with the other big telecommunications Trousers and Bell buy it all just to destroy fair rates in Canada. Do you enjoy options like wind mobile? Then your aware Rogers did everything in their power to progeny them from entering the Canadian market. It was thanks to the government that stepped in to give us the right to a thing called options.
I have respect for my fellow Canadians. I do not respect anyone siding for corporate greed and control at our expense.
Those telling me to Google respect are children. Grow up and open your eyes you pathetic unpatriotic morons.
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I dont disagree nor agree with your post, however unpatriotic? So a non-Canadian company that outsources to Egypt, re-patriates profits overseas is patriotic? While the big 3 have not been the greatest, they’ve been more patriotic than the new entrants by far in not only job creation but corporate giving. Compare telus’ philantrophy to wind on a relative basis and lets see who is patriotic.
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“And if all the JayFu*ks in Canada want to put that blame on the providers instead of looking in the mirror, we’ve got a lot more to worry about than prices.”
I looked in the mirror years ago and switched. The providers are partially to blame, which is why I said 9 million people are also to blame through ignorance or not caring.
I sincerely feel sorry for a lot of you, your family’s and children of your children. I can’t wait for them to ask you someday “why can’t we afford communications like mobile and internet? How dud they become so unaffordable? Why didn’t you do anything to prevent price gouging l? ”
Would love to hear the answer.
Sad to be Canadian if you think you are are finest examples.
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@jayfunk
When I read Jean’s comment, the first thing to come to my mind was ” Awesome. Looks like prices are going down, and it’s nice to see some people making the system work for them.”
Now if you compare that to how you reacted to it, you’ll see why people are taking shots at you. I don’t think you lead a normal happy life. To be honest, you come off sounding like the type of person who’ll bomb a pre-school.
Now if you really are THAT angry about the way things work,get off your lazy a**, walk down to parliament, and actually do something about it, instead of trying to put down and embarass people on the web who are just trying to help others (the poor guy was clearly only trying to help!). Do you actually think you’ll accomplish anything on here besides making someone feel bad?
Also, if you still choose to “school” people and show the world how miserable you truly are, please google the difference between “your” and “you’re”.
I don’t support Rogers, or any of the big 3. I also don’t support negativity or disrespect.
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Jay, you’re uninformed and obviously uncouth too.
Canada’s higher prices are greatly a function of it’s population density, and yet for that area serviced and population it is much lower than others. But of coourse you’re going with just surface numbers that sound good when you whine about it. In fact there’s so much excess profit out there that that airy foreign-money-grabber came and said they aren’t going to compete on price any more because they can’t get enough ARPU to sustained their low-rent network when they have no network costs. If it was so overpriced it should be easy to make bazillions without any assistance from anyone. The argument saying there is too much profit taking flies in the face of the same argument that says companies need help to compete for that excess profit. I don’t say you’re wrong, economic reality proves it.
As for not being able to afford mobile, what a load of bunk, you make it sound like the prices are as restrictive as they were 10 years ago (let alone 20 when I had my first phone) & getting higher and everyone is going to have to chose between food and communications services. Jebus you’re such a Drama Queen!
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I am proud to say that I am not one of the 9,335,000
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What does being patriotic matter if your own countryman are taking advantage of you?
Take away all of the titles and its just people being unfair to another. There’s more than enough to go around. Now from the top… *kumbaya*
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To everyone complaining and moaning about Rogers:
– If you’re with them and complaining, you’ve nobody to blame but yourself. You signed up for a service, and got a phone at a huge discount, you were aware of the pricing/terms ahead of time.
– If you’re not with them and complaining, you are part of the solution already, there is nothing more you can do aside form sitting in the middle of the street and setting yourself on fire (worked in Egypt, could work here).
Prices will come down, balance will be made, if the current trend continues. Be part of the solution or stfu.
(This coming from a Rogers rep)
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I work for Rogers last summer. WORST MOST CORRUPT COMPANY EVER.
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