Mobile News

Virgin’s 30-day Guarantee & new rate plans coming

Interested to see how Virgin is going to stack up against the others over the next few months? Read on…

In the past Virgin has always had their “Virgin Mobile Bill of Rights” and now what seems to be going to happen is effective November 3rd, the creative folks over at Virgin are bringing on a 30-day “You’ll Love Us Guarantee”. That’s correct, according to Virgin they state “We know you’ll love being with us. That’s why we back it up with our 30-day “You’ll Love Us Guarantee”. Take us for a spin, and if you haven’t fallen for us in 30 days just return your phone and pay for the airtime used. Easy as that”.

You will be able to find out more when the site goes live on the 3rd at VirginMobile.ca/loveus With this new guarantee there are some stipulations, still no biggies and the offer sounds to good to try out:

- You have 30- days to return your postpaid phone if you don’t love us!
- Return the phone for refund where it was purchased
- Only pay for the monthly plan charge, overages + activation fees
- No Cancellation fees within 30-days (& no minute counting)

In addition to that beautiful guarantee, Virgin is also coming out with some new plans. They will still have 6 different rates in the myPLAN rate plans. Gone are the odd numbers and you can say hello to the simple billing and the highest rate is now topped of at $70/month. Here they are in detail:

myPLAN $15 includes: 50 Anytime minutes

myPLAN $20 includes: 50 Anytime minutes; Unlimited Evenings & Weekends (starts at 7pm); 50 Text Messages

myPLAN $25 includes: 100 Anytime minutes; Unlimited Evenings & Weekends (starts at 7pm); Unlimited TEXT & Picture Messaging or Voicemail & Call Display

myPLAN $35 includes: 350 Anytime minutes; Unlimited Evenings & Weekends (starts at 7pm); Unlimited TEXT & Picture Messaging or Voicemail & Call Display

myPLAN $50 includes: 600 Anytime minutes; Unlimited Evenings & Weekends (starts at 7pm); Unlimited TEXT & Picture Messaging or Voicemail & Call Display

myPLAN $70 includes: 2000 Anytime minutes; Unlimited Evenings & Weekends (starts at 7pm); Unlimited TEXT & Picture Messaging or Voicemail & Call Display

We have some more pics at the bottom of some changes to the Add-ons but more hot news is that they’ll be introducing some new BlackBerry plans. This begs us to believe what we’ve been saying for the past 9 months of Virgin releasing the BlackBerry Storm (probably by the end of November). For the BB Combo Plan nothing has really changed as it will still cost $20. Where the change comes in is the BlackBerry Bundle as the Data has increased an so has the rates:

$15 will get you Unlimited Email + Unlimited IM
$25 will get you 500MB BlackBerry Usage (Personal Email + IM + Data)
$30 will get you 1GB BlackBerry Usage (Personal Email + IM + Data)
$60 will get you 3GB BlackBerry Usage (Personal Email + IM + Data)

Check out the pics below (Thanks Josh M):