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TELUS HTC Hero upgrade to OS 2.1 now available!


Even though the device is not available for sale anymore… great news for those owners who have been waiting for the upgrade to OS 2.1 Éclair… it’s now available. As previously stated some of the new upgrade features include Flash support 4.0, Google Maps Navigation, Voice-dialer, Multi-Touch navigation, People Group Widgets.

Go forth here at HTC
(Thanks Jordan!)

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Discussion

41 comments for “TELUS HTC Hero upgrade to OS 2.1 now available!”

  1. This is great… But what happened to Telus and the Froyo 2.2 upgrade to Desire mid month. Did they do this one in place?

    Like or Dislike: Thumb up 4 Thumb down 1

    Posted by nate | October 25, 2010, 1:04 pm
    • for some reason (auto shut down) it got pushed back to november.

      Like or Dislike: Thumb up 1 Thumb down 0

      Posted by Swigg | October 25, 2010, 1:16 pm
  2. Now if only they pushed out the 2.2 update for the Desire!

    Like or Dislike: Thumb up 3 Thumb down 0

    Posted by Lollerskates | October 25, 2010, 1:04 pm
  3. Lol when I saw the tweet I was happy but when I finish I was sad

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Gregory | October 25, 2010, 1:07 pm
  4. pls help, i have this phone unlocked and using it with rogers. How do i get an OTA update?

    Thanks !

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Alex | October 25, 2010, 1:09 pm
    • menu – settings – about phone – system software updates

      Like or Dislike: Thumb up 1 Thumb down 3

      Posted by Swigg | October 25, 2010, 1:15 pm
  5. OMG!!! This is the best Day of my Life! ITS ABOUT DAMN TIME. lol

    Like or Dislike: Thumb up 0 Thumb down 1

    Posted by J.B. | October 25, 2010, 1:10 pm
  6. why cant i see any comments…

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by test | October 25, 2010, 1:17 pm
  7. now i can. after i post a comment…weird

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by test | October 25, 2010, 1:17 pm
  8. LOL, I already have 2.2 running. Use it as a mobile hotspot and everything. So f**k you very much telus for once again giving s**t service and screwing over loyal customers time and again.

    Mobilicity is starting in November in Vancouver, lets see how well the nexus one works. At least I wont have to wait for updates on the whim of the carrier because they want to increase hand set sales.

    Like or Dislike: Thumb up 5 Thumb down 2

    Posted by Andrew | October 25, 2010, 1:23 pm
    • now now andrew there’s no need to get overly emotional about this.

      if you, like myself want the updates asap, we root those things like it’s nobodies business XD (high five)

      that said, it’s a sign of good faith on telus’s part to update their old phones with android to 2.1

      better late than never.

      and if you want it like yesterday, then we root =) nuff said

      I hope I didn’t offend you or belittle you. I’m just trying to say there’s no need to start raging … unless you’re with robbers =)

      Like or Dislike: Thumb up 4 Thumb down 1

      Posted by m1lk | October 25, 2010, 2:28 pm
  9. what is happening with the Desire update?? its like Oct. 25th. So they have around 5-6 days left to launch it. They better not be pushing it back one month.

    This just shows you how little Telus cares about their customers. I know the process to updating a ROM network-wide and let me tell you. A lot of improvement can be done.

    Like or Dislike: Thumb up 1 Thumb down 1

    Posted by Anthony G | October 25, 2010, 1:25 pm
  10. im using it on rogers, there is no update OTA n settings. can i do this with HTC sync connected on PC?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Alex | October 25, 2010, 1:28 pm
  11. LOL I wasn’t even hoping for this. Better late than never!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by zorxd | October 25, 2010, 1:38 pm
  12. A little bit on the late side. I rooted my Hero a couple of days ago and have been enjoying 2.2 so far. It was really frustrating to have to wait so long for this.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Alfonso | October 25, 2010, 1:41 pm
  13. so If i have this phone unlocked and on Rogers, i wont get the update?? Can anyone confirm this for me. thanks!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Alex | October 25, 2010, 1:49 pm
  14. Voice dialer? I thought that was 2.2 only?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Canucks316 | October 25, 2010, 2:15 pm
  15. wow… major props to Telus for this update.

    This definitely improves the relationship between the user and the provider.

    In contrast to Robbers…

    Telus still seems like the best android service provider.
    Bell I do not believe has had any updates, but they’re not that bad…as far as we can see

    Like or Dislike: Thumb up 0 Thumb down 1

    Posted by m1lk | October 25, 2010, 2:21 pm
  16. a comment so i can see comments

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by comment | October 25, 2010, 2:25 pm
  17. dang. I am shocked. BTW, to all the desire owners: you might have to wait a little bit (from a Hero owner) :p

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by bob | October 25, 2010, 2:36 pm
  18. Well that is a good sign… Just 6 months late!!!! I already gave away my Hero to get a N1, but still, it gives me hope for the future

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Hugo Beaulieu | October 25, 2010, 2:48 pm
  19. @m1lk

    There is reason to rage. I bought this phone and was promised an update in January, then it was February, March, April, May etc. It’s now the end of f*****g October. Not only this, every single carrier(yes, every one of them) released this update months ago(Orange in the UK being the exception, released the update last month). HTC sent the update to the carriers back in May and left it up to the carriers as to when THEY wanted to release it. Telus chose now? Telus held back this update on purpose so it wouldn’t cut into sales of other handsets.

    I don’t like being promised something, sign a contract and then essentially have the carrier tell me to go f**k myself because they want more sales. I need to replace this handset because the speaker isn’t working properly, my warranty is void right now because I installed Froyo, I will need to spend 4-6 hours to remove froyo and downgrade to stock rom. But I should have learned by now, mobile carriers in Canada do whatever the hell they want with little consequence.

    Like or Dislike: Thumb up 6 Thumb down 1

    Posted by Andrew | October 25, 2010, 3:00 pm
    • Can anyone tell me why when I turn my Hero on and connect to Wifi it doesn’t notify me that an update is available?

      I havent used my Hero in a few months, been using an iPhone 3GS as work gave me one to use but I want to play around with Android 2.1 on the Hero. I tried both with, and without my SIM card and it still isn’t prompting me for a firmware download.

      Anyone know of anyway to make the phone search for a firmware update?

      Like or Dislike: Thumb up 0 Thumb down 0

      Posted by Ryan | October 25, 2010, 5:22 pm
    • @Ryan

      What I did is I backed up all my contacts, photos, etc onto my computer first, then I formatted my microSD card, then did a factory data reset which erases everything on the phone. Then turned the phone off, and tuened it back on. And after doing initial setup tasks, itll come up with an OTA update to 2.1. I just did it and its awesome. Why I didnt root this and go to 2.1 months ago is beyond me.

      Like or Dislike: Thumb up 1 Thumb down 0

      Posted by J.B. | October 25, 2010, 6:16 pm
    • hey, I am in the same boat, just tried finding a stock cupcake, but it is from the uk and now my OTA is f***ing UK, so I need to do the same, do you know where I can get the canadian cupcake or at least the North Amerian stock? I lost my back up somewhere along the line of rooting and flashing bliss. My speaker works, but my internal antenna is screwed and I still have 5 months warranty left.

      Like or Dislike: Thumb up 0 Thumb down 0

      Posted by Dan | October 28, 2010, 2:22 pm
  20. @m1lk

    Also, Rogers updated the Magic to 2.1 over a month ago and that hand set is even older than the Hero. I don’t like Rogers either, but this update doesn’t make telus better than rogers.

    Like or Dislike: Thumb up 1 Thumb down 1

    Posted by Andrew | October 25, 2010, 3:04 pm
  21. Can anybody who made the update report the baseband (aka radio) version?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by zorxd | October 25, 2010, 4:33 pm
  22. Can anyone tell me why when I turn my Hero on and connect to Wifi it doesn’t notify me that an update is available?

    I havent used my Hero in a few months, been using an iPhone 3GS as work gave me one to use but I want to play around with Android 2.1 on the Hero. I tried both with, and without my SIM card and it still isn’t prompting me for a firmware download.

    Anyone know of anyway to make the phone search for a firmware update?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Ryan | October 25, 2010, 6:10 pm
  23. @JB

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Ryan | October 25, 2010, 6:23 pm
  24. @JB

    I had wiped the handset, and am trying it again, but I hadn’t formatted the SD Card, which I just did. Do I need my SIM card in the phone to do the OTA, or as long as I am connected to WiFi will it work? I put my SIM in the phone and then did a wipe but it still didn’t tell me there was an update.

    I don’t know if there is anything I am missing or not.

    Thanks for the input!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Ryan | October 25, 2010, 6:27 pm
  25. I’m already also running FroYo 2.2 in the form of FroydVillain 1.5. Why would I go back to 2.1 Telus? Eh?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by neoclassic | October 25, 2010, 6:55 pm
  26. I still am not getting an update for Android 2.1. Can anyone confirm if I
    need my SIM card to do the OTA. I’ve wiped the device several
    times, formatted the SD card and turned the prompts for the
    firmware download off and on.

    Does anyone else have any other ideas on why this isnt going
    through, or what else I can try?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Ryan | October 25, 2010, 9:11 pm
  27. SUCKER GOOD TIME. THEY ARE ALREDY DESIGNING THE 2.4 AND YOU ARE SLEEPING ON 2.1. GO CANADA GO!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by TELUS | October 25, 2010, 10:16 pm
  28. Is there any point to update my phone to the official 2.1? I flashed it with villiamrom12 (i think that’s what it’s called) about a month ago, but the battery life has been s**t ever since.

    It does however have some features that I don’t even the think the official update has.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Dan John | October 26, 2010, 11:12 am
  29. The delay on this update is the reason I’m buying a Windows phone.
    Seriously, if updating is going to be left to the carrier, that’s about the stupidest thing I’ve ever heard. I’ve waited months for this 2.1 update and it’s already obsolete, 2.2 is the lastest.
    WP7 for me. At least the carriers won’t be able to have us at their mercy for updates, MS does NOT accept this kind of crap from carriers. Google seems to be fine with it… well, they just lost a customer.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Aaron | October 26, 2010, 11:24 am
  30. I don’t know about WP7, but for previous Windows Mobile 5.x/6.x, user still have to wait for carrier to get the software update. So don’t put too much hope on Microsoft.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Airmin98 | October 26, 2010, 2:34 pm
  31. Reposted from Phandroid:

    I managed to update it OTA even though my phone was unlocked and I use Rogers as my carrier. Just change the date of your phone for 1 week ahead (since the firmware on HTC Hero waits 7 days before checking for any new changes) and your phone should get an update asking if you want to upgrade your firmware. Or you could just wait a week :P .

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Eroe | October 27, 2010, 12:05 am
  32. @Ryan
    Since the phone looks for the update “every 7 days” according to HTC, you can fool your Hero into looking for the update by manually updating the calendar more than 7 days in advance. Under settings – time & date, turn off “automatic” and manually advance the date by a month or so. When you return to the home screen, you should receive the notice shortly.
    A few tips:
    Make sure you are on wireless before commencing the update; it will first download the files and save them on the phone, and then ask you if you want to install the update at a future time. At this time you can back everything up before install, as well as resetting your date settings back to “automatic”.
    After install, you will lose your homescreen settings, so prepared to spend some time reinstalling widgets and icons. You may notice your contacts’ photos no longer link with Facebook. Go into Settings (it will have a new interface) – Accounts & Sync – and remove “Facebook for HTC sense.” Then go back to Accounts & Sync and “Add account” to reinstall “Facebook for HTC Sense”. Somehow the reinstall and FG usder ID and log-in process makes the linking process work again.

    Like or Dislike: Thumb up 1 Thumb down 0

    Posted by Rico | October 27, 2010, 8:11 am
    • @Rico

      I have attempted the calendar trick by going 7 days ahead, 14 days ahead, even a month and two months ahead and I still haven’t received the prompt for the new firmware update. I have left it after changing the date for a few hours and nothing.

      I have tried leaving the device on WiFi as well as leaving WiFi off and just letting it connect to the TELUS 3G connection and still nothing.

      I don’t know what the issue is and why HTC thought it would be a good idea to only allow OTA downloads and no give their clients an option to manually download the software, much the way that RIM and Apple do it.

      Any other idea’s are more then welcome and thank you for listening to my rant!

      Like or Dislike: Thumb up 0 Thumb down 0

      Posted by Ryan | October 27, 2010, 9:16 pm
  33. well at least it’s finally here. I dunno if it affects a lot of ppl since they may have rooted it by now but hey, telus didn’t forget about us hero users!

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by JK | November 2, 2010, 6:49 pm
  34. I can’t watch videos of YouTube. Because I can’t install Flashplayer to my HTC hero
    G2 touch phone.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by ashqar ahamed | November 14, 2010, 9:37 am

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