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Update: Bell says “HTC will not be updating the Incredible S with ICS”


This is a bit of unfortunate news. First it was the HTC Desire that was shunned of an upgrade to Android OS 4.0, now it’s the Incredible S. According to Bell’s Twitter feed they are reporting that “HTC will not be updating the Incredible S with ICS.” This goes against what HTC recently posted on their company blog – the Incredible S was on the list of devices that were “confirmed to get a tasty treat of Ice Cream Sandwich.”

No reason was given, but hold tight, we’ve reached out to Bell and HTC Canada for further insight.
More soon…

Update: Contrary to what Bell communicated on Twitter, HTC Canada sent us a link to their site that shows the Incredible S will get ICS:

“We’re really excited that we’ve already released Ice Cream Sandwich for a number of devices! While we know many customers are comfortable with their existing software, we also know others want the newest software available. For those of you who want that option, we’re pleased to say that we’ll be making ICS available for download on three devices: HTC Desire S, HTC Rhyme (global SKU) and HTC Incredible S. Even though we think the majority of customers will be happiest maintaining their current experience, we felt it was important to give you the choice. Once the downloads are available, they will be posted to our HTCdev website and links to the downloads will also be provided here.”

Source: Twitter
(Thanks Chris!)

  • Andy c

    Like clockwork

    Q1. New android phones are unveiled.

    Q2. Wide release of new phones. Declared much better then nexus

    Q3. New nexus and is version. Speculation begins on which phones will get new version or not

    Q4 some phones are upgraded and others are not. People swear only to buy nexus

    Q1. New phones announced on old android os. discover which phones released last year will be stuck on oldersoftware unless rooted.

  • HTC won’t get any more of my money.

    Thanks for nothing HTC!
    I’ll be buying one of the new BlackBerrys when BB10 comes out.

  • Vince A

    BOOOOOOOOOOOOO! Waited a long time, now they’re ditching it. Disappointed. Very disappointed. First it was July 2012, then August 2012, then by the end of August, now this? Boo Bell & HTC!

  • dave

    Just as well. Nexus S of course running Jelly Bean. ICS is old anyway.

    Feel free to cut and paste the above and send off to whomever.

  • Sean

    Meanwhile HTC updated the Incredible S with ICS and Sense 3.6 on July 2nd…

  • JC Denton

    So that’s why they called it the Incredible S. Because it’s Incredibly Shi*ty!

  • Someone

    Well, that sucks.

  • Albert

    I knew this was going to happen. I sold the phone in June for an iPhone. I wasn’t sure at first, but then it was announced that it would only get Sense 3.6, not even 4.0. Then it got delayed to August. And now it’s not even getting it. LMAO

  • Dawn Kim

    IncS already has ICS Sense 4.0 and Jellybean going on over at XDA Devs
    So much for Home Team support. Way to go HTC.

  • Matt EH

    Maybe it will come out as a Cyanogenmod rom.

  • RyanOver

    wow…. europpean HTC Incredible S been updting to ICS with sense 3.6 since 2nd of July…..
    the funny part is I got since the first ROM was release back in june Android Revolution HD

  • RyanOver

    SO PEOPLE GO GET YOUR PHONE ROOTED AND INSTALL A CUSTOM ROM ON IT… OR WAITING…. CAUSE I’M PRETTY SURE BELL IS LYING OR THAT WOULD BE RACIST CAUSE EUROPPEAN USER GOT IT SINCE JULY 2ND

  • Taco Tuesdays

    I don’t understand this at all. Specifically the “HTC will not be…” part. Does HTC have to do something for the Bell version that they didn’t have to do for the European version?

  • Phucmeister

    Another DHD-like fiasco.. I bet they will retract tomorrow..saying maybe this maybe that.. and then re-confirm the cancellation next week!

  • graham

    Urgh. What a c0ck tease.

  • Nexus

    time to only buy Nexus device if you are planning to buy an Android phone

  • phucmeister

    HTC: Headless Telecom Chicken
    They’ve lost all their Senses.. Never learn from their mistakes and wonder why things are going bad.. Desire, Desire HD and now this.. They buy Beats, give out earphones, stop giving earphones, sell Beats.. Release lots of models to reach all masses, says they’ll reduces models, keeps on releasing more phones.. Something is definetly wrong inside that company and they keep on loosing credibility as things goes.. They play a snakes and ladders game and just can’t reach Goal!

  • mark

    looks like bell cannot fit their bloatware, so they probably decided to shelve the product anyway….

  • Chris Bolton

    I have to say I was really shocked when Bell responded. I should have known better. With my USB port broken this was my last chance at getting ICS.I really hope this response is wrong. :(

  • ruddias

    Clearly Bell has no Desire to update this. It would be Incredible if they released ICS to users. They just want you to buy One more phone… It Amazes me how they can get away with this. Until they Rezound this, Bell is on my Radar for service providers I should not go with.

  • G – man

    Typical Android.
    Where’s the love?

  • John

    Typical Android…

    Where are all the jokers who were claiming that fragmentation wasn’t an issue???

  • Word

    I called this as soon as it was announced that the DHD wouldn’t be updated. They’re the same hardware, with the Incredible having a nicer exterior. I’ve had both and moved on.

  • IncS Owner

    This is clearly Bell’s fault. HTC has already released ICS on the Incredible S elsewhere. It’s dumb that they are blaming it on HTC.

  • danada

    ICS update is available for this phone in other regions. Just flash the WWE RUU and you’re done.

  • Taco Tuesdays

    Flashing the WWE RUU doens’t seem to work on the Bell model.

  • dE

    If anyone wants ICS, just root and go. But really, comparing the features (largely eye candy) between Gingerbread and ICS, I’m not losing any sleep over this. My phone didn’t suddenly become obsolete because it’s not running ICS (or JB for that matter…), it was obsolete when I bought it – that’s how technology works.

  • alex

    Wow… and I was waiting and hoping on Bell as the rest of the world gets its OTA updates. Not touching my phone’s firmware for months.

    Never getting another android phone and I will be flashing to 4.0 myself.

    There are so many features that I was genuinely looking for…

    Ridiculous.

  • Someone

    Is it just me, or is it missing from the download list? Cuz I can’t find it O.o

  • Someone

    Is it just me, or is it missing from the download list?

    • Pierre J.

      You’re right.
      It’s not there.

  • Someone

    Sorry, for the 2nd comment, my phone was lagging.
    Anyways, that’s gonna be a problem. I guess HTC decided to take it down quietly. Looks like Bell is right :(

  • graham

    Emailed HTC with the question of “WHENNNNN???”

    Dear Graham,

    I understand you are wanting to know when your device will be receiving the Ice Cream Sandwich update. I will be more than happy to further assist you.
    Graham, HTC no longer announces dates for release of software due to the nature of the software development process. At any point in the software development cycle a situation may be encountered that requires anything from some minor additional rework, to complete rewrites of the software base. Only after the final acceptance testing has been successfully completed will HTC release software. The normal time period between the final acceptance testing and release of software is about a week and often shorter than that.
    Thank you for taking the time to contact HTC. I hope you are having a great day! If you ever have any other questions or concerns in the future, always feel free to contact us via e-mail or phone. Our phone support department can be reached at 1-866-449-8358 between the hours of 6 A.M. and 1 A.M. EST, seven days a week.

    Let me know if I have successfully answered your question, please click here to complete this.

    To send a reply to this message, please click here.

    Sincerely,

    Riley

    • Pierre J.

      In other words, they don’t know…
      And they want us to stop bothering them…

    • Graham

      So i responded to that with “then why do other countries have the updated?” and got this:
      Dear Graham,

      Unfortunately sir, the update is agree on by the carrier and HTC. I know how aggravating this is. We don’t have any information on future updates! I do apologize for the inconvenience. Thank you for taking the time to contact HTC. I hope you are having a great day! If you ever have any other questions or concerns in the future, always feel free to contact us via e-mail or phone. Our phone support department can be reached at 1-866-449-8358 between the hours of 6 A.M. and 1 A.M. EST, seven days a week.

      Let me know if I have successfully answered your question, please click here to complete this.

      To send a reply to this message, please click here.

      Sincerely,

      Riley

      H

  • Martin

    So it seems that my time with Android is ending. If OEMs and carriers can’t get the software through, I’ll go to other OS where the OS upgrades don’t depend on the carrier like Windows Phone or iOS, but as I hate Apple the only thing left to me is Windows Phone.

    Bye bye Android, it was a year of upgrade waiting to finally being told no… Never again until Google takes the matter out of the OEMs and carriers’ hands!

    • Pierre J.

      The nexus phone as well as the Motorola Razr are linked directly to Google.
      Perhaps those devices are more bound to be upgraded regularly…

  • Someone

    Anyone get it yet?

    • Pierre J.

      Nope.

      And next month, I’m getting a Motorola Razr HD from Rogers.

  • graham

    *sigh*

  • Jay

    Have you installed it?
    How is it working?
    Any issues?

  • Pierre J.

    I did.
    Very easy to do.
    I’m the proud user of ICS 4.0.4 now !
    No problems as of yet.

  • someone

    Its good so far haven’t notice anything weird yet,
    I’m actually glad bell canceled the update because now we don’t have any of the carrier crapware on our phone

  • Martin

    “I’m actually glad bell canceled the update because now we don’t have any of the carrier crapware on our phone”

    What crapware? I’ve got the Incredible S with Android 2.3 Gingerbread and don’t see any Bell crapware, except for the app to go look into your account (which is useful) I don’t see anything Bell added over HTC’s version.

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