A Regina law firm is hoping to file a class action lawsuit against Apple on behalf of disgruntled iPhone 4S users who are claiming that the company knowingly took advantage of its customers in promoting the intelligent assistant as fully functional. The one named plaintiff, Catlin Hendriks, asserts that there was “substantial injury” done to all prospective signees, who purchased the iPhone 4S largely on the unfulfilled promise of Siri’s functionality.
A similar lawsuit was issued in the US earlier this year, but the Canadian one goes even further, as we don’t have access to the location database that drives much of Siri’s usefulness. The suit has to be approved by a judge before it comes to fruition but if so the compensation demanded is a full refund “in the difference in purchase price between the iPhone 4S and the iPhone 4 (without Siri), and damages for ‘loss of use, annoyance and inconvenience.’”
Whether the suit gains any traction will be based largely on whether the law firm can convince a judge that true irrevocable harm was sustained by Siri’s “beta” status, since it’s not realistic to rely completely on the service. Similar information can be obtained on the iPhone by searching for it manually, or by using countless free apps available in the App Store. Nevertheless, since Siri was promoted as a primary reason to purchase the 4S over its predecessor, those that choose to take part in the class action suit may be in for a payout.
Apple is not responding to the proposed suit, and likely won’t issue a statement until it has been approved by a judge.
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