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Back on August 4th Rogers stated that the very anticipated Samsung Galaxy S Captivate was going to be available “in the coming weeks”. Well, weeks later they and more teasing as an e-mail was sent out to those who registered for updates that says “Additional information is now available” and that we should “Stay tuned for more info on an exclusive online pre-order and a chance to win a Samsung prize pack!” No price points or release date has been set, but we hear that the release is still a few weeks away.
Via: Rogers
(Thanks Osman & Jamie!)
This continues to be pathetic, the email links to a site for updates, but there is nothing new there yet. Seems a September release isn’t likely anymore.
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I received this email this morning as well; but nothing has changed on their website so what new information has been updated? What is the point of an email to say more info is coming when we are already knew this…
Very Frustrating for customers waiting on this phone.
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I must be blind, I swear I just got my eyes checked last month. There is no updates!!!!!! What is wrong with the advertisment deparment at ROGERS????
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Your first informants appear not to have tried the link to the “additional information” – there is nothing new there, still just the form to sign up for updates! Also, the Redboard comments appear to have been closed for this topic.
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As per the redboard site comments policy, all posting ability expire 30 days after the first post is published.
http://redboard.rogers.com/comments-policy/
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Rogers is driving me crazy!
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False advertisement at its best, we should file a class action lawasuit. Better yet, if release is by early October, EVERYONE should go buy the torch, and we bring it back within the 14 day trial period, would be funny for rogers to have thousands of returns.
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I’m not sure if this is considered false advertising. What should be included is the Handset Protection bit. Ever seen that ad where the guy drops his cell phone and car runs it over.
…
Well, according to the Rogers website:
“Your warranty does not cover damage due to exposure to moisture, physical damage, or unauthorized software modifications. Proof of purchase is required.”
So, unless a cracked screen is not ‘physical damage’, I don’t think this protection bit does anything for you.
I agree that this release has been a total and utter fiasco. I’m very disappointed in Rogers, but can’t say I expected much to begin with.
Aug. 3: Bell + Rogers announce Samsung Galaxy S variants
Aug. 6: Bell releases said phone
Aug. 19: Rogers puts up website with no new information
Sept. 8: Rogers launches new site with (surprise!) no new information
Oct. 28: Rogers announces release date…(well, I sure hope not)
Well, the following is what I’m waiting to hear on:
http://chrishogg.me/?p=933
Rogers Captivate is a prize. Anyone else planning on being there? Looks like the only way to score one.
Plan 2: Buy iPhone 4, sell said iPhone. Buy Captivate from AT&T and unlock.
I resigned a 3year term contact waiting on this phone. I do not currently even have a smart phone…no data usage at all.
Ah well, you live and you learn. I won’t be signing on with Rogers at the end of my term. Will any of you?
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The page is now up.
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The website link is updated now but no date as to when it’s coming out or how much it’s going to be.
Can’t wait to get my hands on it though.
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So many people complained about how Rogers handling this situation that they got rid of the comment section in Redboard Captivate.
This is such a joke.
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i meant they disable the feature to write new comments
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Rogers is being pathetic. All of my comments regarding the Captivate on the Rogers Redboard were not “approved”, ergo not posted. This is ridiculous. Unfortunately I’m still under contract with Rogers for another 2 years (3 years is too much for contracts by the way), so I’m still their slave for some time, but the lack of respect with their customers is amazing.
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I didn’t received this email yet!! Weird i registered first day! Hope it will be out by the end of September!
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I seriously hope Rogers gives Fido this phone. Seriously guys, why don’t you take care of the left hand?
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Rogers should update the webpage before sending out the email (regarding the update). Oh well, we got more waiting to do.
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Rogers now says on the RedBoard “preorders available in the coming days”. I won’t get my hopes up too much.
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Website is now updated with a wee bit more info, specs, etc. but not a lot more info than we already had … wifi tethering going to work (without rooting/unlocking)? Rogers Video On-Demand feature is something I hadn’t expected.
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I wonder how much it’ll cost… the ad to the right says you can get the Galaxy S on Bell for free… I bet Rogers will charge $149. After a few weeks, it’ll drop to $99 or even $79.
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Bell has the Galaxy S since last month, consider this – with the new law that limits the contract cancellation fees, it’s actually a whole let less expensive to cancel you contract and switch to a provider that gives a s**t about its customers
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You can get to the new website if you click on the image again. or at http://www.rogers.com/web/content/samsung-galaxy
they just didn’t post the link/redirect properly on their email.
Still very annoying not knowing a release date.
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can any one who has pre-ordered a phone let explain how it works, I would be a new customer.
ie: is is shipped to my house? Do I pick a plan when ordering the phone?
Thanks.
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It works (for Rogers) by having you feel obliged to wait for the phone you’ve “pre-ordered” to be released by them at some future time of their choosing rather than you going out and getting the Vibrant from Bell (which has been available for over a month now).
This also could indicate that they are expecting their available supply to be substantially lower than demand, but its more likely just a stalling tactic similar to their “coming soon” campaign that started Aug 4.
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So it comes down to the captivate or the IPhone 4. Which one will I actually be able to get my hands on first and when?
I will be a reluctant new comer to Rogers after watching their smartphone release circus over the past six weeks. I would go to Bell (I have no contract)but can’t because the plan that I’m going to get through our corporate dealer is too good and it’s through Rogers. No other wireless provider seems to be able to match it nor can any other Rogers dealer. Can’t say that I’m in a hurry but sure hope I get one of those two phones before the 6GB deal expires.
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its cool that they at least tell us it has swype, thats decent
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er…All the captivates regardless of place or location have swype. lol unless you were being sarcastic.
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they can’t even tell us the date to start pre-ordering. who the heck is running this company??? they won’t even let ppl comment about it on Redboard anymore. this is lame sh-ts.
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You can’t reply to ANY Redboard postings after a month – they automatically shut down. I really hope this isn’t just another stall tactic, and that the pre-order will actually be like a day or 2 before the retail release. Because holy hell, lamest release EVER.
Oh, and to Justin, above: we already knew it was going to have Swype, ALL the Galaxy S phones have Swype.
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what a useless update… rogers continues to prove their complete lack of appreciation for their customers.
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After waiting and waiting, i gave in and ended up getting an iPhone. I really wanted to get an android phone, but i resigned a new contract and the offer to get a new phone was expiring sooner than Rogers could even make this announcement.
I guess I could always go the route of selling this phone and getting the Captivate at full price…ugh.
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