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Video: iPhone 4 “Antennagate” in Canada


I got hold of a couple iPhone 4′s today, one we are giving away and the other I’m adding to my collection of devices. There’s been much talk about the iPhone 4 “Antennagate” issue and when users grip the phone a certain way your signal drops and reception is lost. Apple came forward and acknowledged the problem, offered customers free Bumpers and cases to temporary fix the issue. Some people have stated that the reception issue is a “country issue“… but I wanted to experience it first hand for myself. Check the video after the break

(Realistically you’re honestly not going to grip the phone this hard but it’s good to see what happens)

Update: So I’ve been using the iPhone 4 all day, battery life is decent so far. It’s still apparent that the reception problem exists but the antenna problem is not a big deal at all. I can understand how it was blown way out of proportion. I’m getting good reception, no dropped calls and people can clearly hear me. Screen is incredibly impressive.

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Discussion

59 comments for “Video: iPhone 4 “Antennagate” in Canada”

  1. Fucking unacceptable. And these i****s still go out and buy this phone.

    Like or Dislike: Thumb up 86 Thumb down 25

    Posted by Jason | July 30, 2010, 2:13 pm
  2. Why anyone would deliberately buy something that’s broken is inconceivable to me…

    Like or Dislike: Thumb up 64 Thumb down 20

    Posted by Andrew | July 30, 2010, 2:15 pm
  3. Hidden due to low comment rating. Click here to see.

    Like or Dislike: Thumb up 4 Thumb down 32

    Posted by Saif | July 30, 2010, 2:17 pm
  4. LOL and there were still lineups. Like I said in a previous comment … sheeeeep bahhhhhh.

    I would NEVER pay $ for that.

    Like or Dislike: Thumb up 47 Thumb down 14

    Posted by Lexcyn | July 30, 2010, 2:24 pm
  5. Ok…that confirms it, no iphone 4 for me. Now its a matter of choosing between the Samsung Galaxy S on Bell or the HTC Desire on Telus.

    Like or Dislike: Thumb up 41 Thumb down 11

    Posted by dutchcanuck | July 30, 2010, 2:24 pm
  6. Hidden due to low comment rating. Click here to see.

    Like or Dislike: Thumb up 5 Thumb down 33

    Posted by Ray Nicolini | July 30, 2010, 2:25 pm
  7. Hi Ian,

    Nice Canadian demo.

    Apple PR wants you to focus on the death grip, but all you need to do is give the iPhone 4 your finger! Your little pinkie right at the gap will kill its reception. And that is the design flaw of exposed metal antenna.

    Kempton
    Calgary
    http://kempton.ideasrevolution.com/

    Like or Dislike: Thumb up 32 Thumb down 4

    Posted by Kempton | July 30, 2010, 2:25 pm
  8. And this was supposed to be a phone?

    Like or Dislike: Thumb up 32 Thumb down 7

    Posted by xaueious | July 30, 2010, 2:27 pm
  9. I’m keeping my BB, but I won’t decline a free iPhone4 :p…I might get an iPad and share the data with my BB.

    Like or Dislike: Thumb up 5 Thumb down 7

    Posted by JK | July 30, 2010, 2:27 pm
  10. LOL @ everyone who thought this was just a country problem and it was AT&Ts fault in the States. I agree, this is completely unacceptable for smartphones now-a-days. Especially with the iPhone and all the media and hype around iPhones over every other companys phones, this is pretty sad.

    Yet, what I seen today…Upwards of 300-350 people in Vancouver waiting in line to either sign their 3yr life away on a phone that is essentially “broken” or people who spent over $650 and will basically be going to Rogers, Bell, Virgin or Fido, because if you get an iPhone 4 unlocked and go to Telus, your even more of a dummy then the people who designed the phone. (Telus = A JOKE)

    Like or Dislike: Thumb up 22 Thumb down 18

    Posted by J.B. | July 30, 2010, 2:28 pm
  11. Hidden due to low comment rating. Click here to see.

    Like or Dislike: Thumb up 16 Thumb down 39

    Posted by RileyFreeman | July 30, 2010, 2:33 pm
  12. I’m not going to pretend to know how the iPhone 4 antenna works, but Europe uses different 3G bands so perhaps they aren’t as severely affected by the grip as 850/1900 are this side of the ocean, explaining the Norwegian results.

    Like or Dislike: Thumb up 4 Thumb down 10

    Posted by Stephen | July 30, 2010, 2:40 pm
  13. So, what happens if you just put your finger across the antenna on the bottom? Because that looks like a ridiculously uncomfortable way to hold your phone. If you just hold it like a normal person, does the signal still disappear?

    Like or Dislike: Thumb up 12 Thumb down 7

    Posted by Ryan Waddell | July 30, 2010, 2:43 pm
  14. Mmm, I think to put the issue to complete rest, if you just put your finger on that black gap on the left side and repeat the experiment and still get the same result, then it will be definitively Apple’s design flaw.

    Like or Dislike: Thumb up 11 Thumb down 1

    Posted by James Lui | July 30, 2010, 2:43 pm
  15. Oh – and to the person trying to choose between the Desire and the Galaxy S? NO QUESTION – Galaxy S beats the pants off the Desire.

    Like or Dislike: Thumb up 14 Thumb down 4

    Posted by Ryan Waddell | July 30, 2010, 2:44 pm
  16. apple will say… it’s canada’s problem XD

    Like or Dislike: Thumb up 13 Thumb down 2

    Posted by Cadet | July 30, 2010, 2:44 pm
  17. I bought one this morning and tried to get the antenna signal to drop. I can only get it to drop one bar when holding it like a gorilla for a few minutes. Who even holds their phone like that? I don’t see this being much of an issue for me. If you use the phone for alot of voice I could see the potential for an issue. For me I mostly use my smart phones to text and use for browsing and media so it should be fine for my needs.

    I also have a nexus one and will be holding onto it as well.

    Like or Dislike: Thumb up 16 Thumb down 24

    Posted by Mike | July 30, 2010, 2:45 pm
  18. Update to 4.0.1 and then post an updated video… I don’t think you’ll see the dramatic drop seen here…

    Like or Dislike: Thumb up 6 Thumb down 14

    Posted by JonnyP | July 30, 2010, 2:53 pm
  19. I trust Consumer Reports.

    Like or Dislike: Thumb up 25 Thumb down 3

    Posted by a | July 30, 2010, 2:54 pm
  20. I’ve heard so much about this issue. Nice to see it for myself in your demo. I notice your phone is Bell, I’ll assume the issue has been recreated with Rogers?

    I’m looking forward to the day when the iPod gets the phone part right! Totally unacceptable engineering, but iPhone is still the only choice for me for too many reasons.

    Like or Dislike: Thumb up 4 Thumb down 8

    Posted by shawnellsworth | July 30, 2010, 2:58 pm
  21. Apple didn’t admit to anything. They totally ignored that specific issue.

    Like or Dislike: Thumb up 11 Thumb down 2

    Posted by Don | July 30, 2010, 3:00 pm
  22. I’m going to wait until after September 30 to see if there is a fix for me to buy this phone. I am most likely going to buy this phone outright and I will not buy a phone with this type of issue. I don’t understand how people can be buying this phone at this point in time or signing 3 years of their life away for it.

    Like or Dislike: Thumb up 7 Thumb down 0

    Posted by CD | July 30, 2010, 3:01 pm
  23. I still see mixed reports about the existence of this problem. Forget that for a moment though. Man, that screen looks like it’s printed on paper. I gotta say I love that part of it at least.

    Like or Dislike: Thumb up 3 Thumb down 2

    Posted by Nick | July 30, 2010, 3:09 pm
  24. I don’t feel sorry for anyone who bought this phone. How did you not see this coming?

    Like or Dislike: Thumb up 14 Thumb down 5

    Posted by Jordan | July 30, 2010, 3:15 pm
  25. Hidden due to low comment rating. Click here to see.

    Like or Dislike: Thumb up 3 Thumb down 25

    Posted by Harry | July 30, 2010, 3:18 pm
  26. Sure I like to win a 4g iphone!!!

    Like or Dislike: Thumb up 3 Thumb down 11

    Posted by Mike | July 30, 2010, 3:26 pm
  27. I got an iPhone4 from Bell at WEM,Just walking by the bouth at 10:45am got second last one,Working better in WEM than my Rogers 3Gs.Stayed on 5floor WEM hotel only got 3 bars on Rogers most times flat line.

    Like or Dislike: Thumb up 4 Thumb down 4

    Posted by Larry | July 30, 2010, 3:52 pm
  28. do a drop test!!

    Like or Dislike: Thumb up 5 Thumb down 1

    Posted by rm | July 30, 2010, 3:54 pm
  29. @Mike – You obviously don’t understand the dB -> “bars” conversion. You only lost one bar, probably because you are very near a tower at the moment. Move farther away, and that 20dB signal loss is considerably more dear.

    Like or Dislike: Thumb up 18 Thumb down 2

    Posted by Jonathan | July 30, 2010, 3:55 pm
  30. I’m not planning to use it without a case, so who cares?

    Like or Dislike: Thumb up 3 Thumb down 12

    Posted by Ned | July 30, 2010, 4:00 pm
  31. i dont have the issues with the death grip,
    im so happy ;D
    and i got sucha good deal with my iPhone,
    32BG for 200
    and free case and i still get another one from apple.
    50$ a month
    6 GB Data
    300 minuites
    unlimited text
    6 months unlited local calling
    weekends and evening after 6 free

    im happy with my iPhone .

    Like or Dislike: Thumb up 9 Thumb down 16

    Posted by Arman B | July 30, 2010, 4:05 pm
  32. I like how atleast half the people bashing the antennae issue have never actually experienced it themselves. All they are doing is exaggerating an issue they saw on giz or some youtube clip and accept that as gospel… and then call iPhone fans sheep for not questioning their reasoning and just accepting the iPhone4.

    Sheep pointing out sheep. I’ve said it before and I’ll say it again Apple vs. Non-apple, who gives a crap. Buy the phone you want and spend less time worrying about what everyone else does, seriously it’s not grade school.

    Like or Dislike: Thumb up 10 Thumb down 14

    Posted by Ej | July 30, 2010, 4:11 pm
  33. Happy with my Bold 9700 but wouldn’t be too upset to win the Iphone 4.

    Like or Dislike: Thumb up 1 Thumb down 9

    Posted by Dave | July 30, 2010, 4:23 pm
  34. Hidden due to low comment rating. Click here to see.

    Like or Dislike: Thumb up 5 Thumb down 16

    Posted by Mike | July 30, 2010, 4:42 pm
  35. After reading comments I can’t believe how dumb some of you are, seriously try holding your current phone like a gorilla and see what happens, there is pretty much nothing I can do to my phone to make it lose signal, when I grip it REALLY TIGHT I lost one bar, when repeating this test with my HTC, I lost 3 bars! This is just what the US government did to Toyota, blew everything out of proportion. Simply because GOOGLE and a bunch of other company benefit from blowing this issue out of proportion, they will do it! Google is also one of the largest sources for information in the world, so if you think this isn’t being blown out of proportion, just don’t get one, shut up and be happy with your crappy android.

    Like or Dislike: Thumb up 5 Thumb down 14

    Posted by Mike | July 30, 2010, 4:47 pm
  36. I was going to upgrade to the iPhone4 but with it sold out most places and the signal issue, I’ve opted for a 9700 Bold to upgrade from 8900 Curve.

    Like or Dislike: Thumb up 11 Thumb down 5

    Posted by crismejia | July 30, 2010, 5:10 pm
  37. @Mike

    Yeah, because when you’re looking for an honest review of crippling problem for a certain device, you should go to the manufacturer’s website. FAIL

    Like or Dislike: Thumb up 15 Thumb down 4

    Posted by Sheeple | July 30, 2010, 5:35 pm
  38. The antenna issue is completely over blown. You basically have to squeeze it on purpose, it’s never going to happen with regular use. It’s also completely dependent on the carrier and signal strength. I tried the “death grip” on four iPhone 4s today, and couldn’t reproduce the problem. All of them were on Rogers 3G network. I tried it in different parts of town, and even in my office where I only get two bars of signal, and couldn’t make it happen.

    Like or Dislike: Thumb up 13 Thumb down 14

    Posted by Justin Luey | July 30, 2010, 5:58 pm
  39. I still will be getting one, free bumper case here I come!

    Like or Dislike: Thumb up 4 Thumb down 8

    Posted by Chord Haase | July 30, 2010, 7:37 pm
  40. I should would love this phone.

    Like or Dislike: Thumb up 1 Thumb down 9

    Posted by Orwellion | July 30, 2010, 8:44 pm
  41. It is still a cool phone. I hold it on my right hand, no issues for me.

    Like or Dislike: Thumb up 1 Thumb down 10

    Posted by Ed Yong | July 30, 2010, 10:23 pm
  42. Picked up the iphone 4 today from Rogers. Tried to duplicate the antenna issue with the death grip and and just a finger over the antenna area and NOTHING happened. My phone works fine.

    Like or Dislike: Thumb up 2 Thumb down 10

    Posted by Iphone4user | July 30, 2010, 10:42 pm
  43. i dont believe that, If you guys hold any phone like that for a while, it will lose the network, not only the iphone. people are just making these issues.

    Like or Dislike: Thumb up 2 Thumb down 10

    Posted by najib | July 30, 2010, 10:44 pm
  44. I think the antenna issue may be a bit overblown, it’s obviously controversial, and everyone is not going to experience it all the time, you have to take anecdotal evidence with a large grain of salt.. but there the evidence Consumer Reports found is quite damning, and has since been confirmed by Engadget and others, there are serious signal attenuation issue with the iPhone 4′s antenna. So whatever you want to claim about your phone working just great, that’s fine, but it’s actually been tested, and those tests are a lot more weight then random people making claims on the internet.

    http://www.engadget.com/2010/07/12/consumer-reports-confirms-iphone-4-antenna-problems-and-so-do/

    Of course the flame war rages on despite the evidence.. it’s hard to convince zealots of anything they don’t want to hear. I’m not an iPhone / Mac hhater or anything, but personally I don’t think the initial adopters of the iPhone 4 are making the decision based on merit per se so much as the obvious fashion / status symbol aspect of the device. The first iteration of Apple products very often has issues like this which are quickly resolved in the second release.

    Like or Dislike: Thumb up 4 Thumb down 1

    Posted by rzz | July 30, 2010, 11:40 pm
  45. Personally I never hold my phone like this. I also held one at the Telus showroom at the Telus Tower Bldg near the AirCanada Centre in downtown Toronto, grip it like what he did in this video, and it just dropped 1 bar after full 60sec. And hey, if you walk and talk on the street, dropping 1 bar or 2 is pretty normal and you won’t notice coz you’re talking not looking at bars. So I think it is ok with me.

    Like or Dislike: Thumb up 4 Thumb down 8

    Posted by TY | July 31, 2010, 12:22 am
  46. If you decide to buy anything that’s electronic when it first comes out, you run the risk of getting a product that still has some kinks in it. You can beta test the crap out of it but when it’s released to the massed you’re bound to find some flaws. If you want the iphone that bad then be prepared to endure some problems. It’s the same with any phone or gizmo. I’ve had new blackberries that are just released and they sucked just the same. Months later and the problems are corrected, the same phone gives virtually no problems. I want to hear that apple has fixed the program completely before they get my business. Blackberry, I’d like the 9800 but make sure if you have an antenna problem that you fix it before releasing. Caveat emptor.

    Like or Dislike: Thumb up 3 Thumb down 3

    Posted by yathink | July 31, 2010, 7:43 am
  47. I just tested my friend’s iphone 4. It doesn’t matter how I hold it or squeeze it even a few minutes long. Signal doesn’t drop a bit….and even we were streaming youtube HQ and apple movie trailers and no delay….
    And I am thinking there are many people in the apple store doing the same death grip testing at the same time on the demos…It would looks funny…

    Like or Dislike: Thumb up 5 Thumb down 6

    Posted by Bigdad | July 31, 2010, 2:57 pm
  48. I was at the Apple Store at Yorkdale today. Check this out:

    My iPhone 4 had no service inside the store, my BB 9700 had 3-4 bars and I was talking on the phone. Both devices on Rogers, 1 personal, 1 work.

    After I came out of the store, it took about 2 minutes for it to pickup network. It’s a gorgeous phone regardless, but only if it’s a second phone for someone.

    Like or Dislike: Thumb up 5 Thumb down 4

    Posted by Don Alberto | July 31, 2010, 3:20 pm
  49. My GF got the iPhone 4 yesterday with TELUS and I tried to recreate the antennagate issue with no avail… I guess perhaps the signal is too strong in Edmonton?

    Like or Dislike: Thumb up 3 Thumb down 7

    Posted by miker_74 | July 31, 2010, 6:19 pm
  50. im so happy with my pre.

    sorry for all my trendy friends, i know you gotta have an iphone to feel like a real man or woman.

    truth is this phone is a joke.

    still cant do what my pre can.

    Like or Dislike: Thumb up 7 Thumb down 5

    Posted by Vampiro | August 1, 2010, 1:09 am
  51. I think if you don’t hold on to it like a r****d when talking on it it’s not noticeable anyhow. It’s just a flaw that is overly stressed and exposed.

    Like or Dislike: Thumb up 1 Thumb down 3

    Posted by cody | August 1, 2010, 2:49 pm
  52. Hm

    Like or Dislike: Thumb up 0 Thumb down 1

    Posted by Tyler | August 1, 2010, 6:28 pm
  53. If anybody can help me, would be much appreciated, when I take a picture with flash on, I get a dark image, I am not using any case, I tried reseting 2 times but it is still the same, anybody has experience this? Any fix?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Smart | August 2, 2010, 8:17 am
  54. @Smart…I saw that as well with a demo phone…sounds like a bug in 4.0.1 O/S maybe?

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Andrew | August 2, 2010, 12:27 pm
  55. Don’t forget this is only a problem in weak signal areas. If you are not already in the -100dBm area then the problem shouldn’t show up. I would like to know if rogers/bell/telus have stronger node transmitters than att, because if they did then that would explain the problem in the USA, but they are probably the same.

    Like or Dislike: Thumb up 0 Thumb down 3

    Posted by Mark Skerritt | August 2, 2010, 2:06 pm
  56. Lulz Bell can only be on 3G though.

    Like or Dislike: Thumb up 0 Thumb down 1

    Posted by K | August 2, 2010, 3:37 pm
  57. It’s good to see people taking this debate seriously, and downvoting all the pro-iPhone comments regardless of whether or not they are junk comments.

    Like or Dislike: Thumb up 1 Thumb down 2

    Posted by Ryan Waddell | August 3, 2010, 10:39 am
  58. Interestingly, I finally had a chance to try to “antennagate” my sister’s iPhone 4 on Rogers. She uses it with a case, so it doesn’t matter to her… But just bridging the antenna in the bottom left corner with my index finger, I was able to make the signal drop from full down to 2 bars. Wasn’t able to kill it completely though.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by Ryan Waddell | August 16, 2010, 8:55 am
  59. i love how incredibly anti iphone this site is.

    -sarcasm

    all you do is bash this phone. have you used it? i dont think so. if you browse the web a little you will see that yes some people have the whole reception issue but there are a few times more people who have no issues AT ALL.

    this phone has an amazing screen, great features and looks awesome.

    Like or Dislike: Thumb up 0 Thumb down 0

    Posted by ben | August 28, 2010, 1:06 am

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