Rogers customers with grandfathered 6GB/$30 data add-on to see $5/month increase in August

Ian Hardy

June 9, 2014 12:41pm

Back in early 2010 it was popular for carriers to entice customers to sign up for a 3-year contract by offering a 6GB data package for $30. Rogers, Bell and TELUS would roll out the limited-time plan for a few weeks a year, usually around the time of a new iPhone launch.

According to a message to customers still taking advantage of this plan on this plan, Rogers will implement a $5 price hike effective in August. The reason for the price change is likened to competition: “This plan was introduced as a promotion over 2 years ago and the price has not increased since then. It offers you substantial savings when compared to similar in market plans and we hope that you continue to take advantage of the great benefits this plan offers. Our customers are using more data than ever before and technology has evolved to provide more value (LTE, LTE Max).”

Rogers does note that the $5 increase is not due to the recent $3.3 billion investment in 700Mhz spectrum, nor the $12 billion rights for the NHL, but due to “regularly assess[ing] our pricing and offers to ensure we’re delivering the value and data our customers need.” The increase only applies to those on a month-to-month payment plan, as the 3-year agreement prohibits Rogers from increasing the price mid-contract.

Rogers recently announced its seven-structure plan to grow the company as ‘One Rogers’ and overhaul its customer service experience.

(Thanks to everyone who sent this in!)

  • KAPT Kipper

    I hope Virgin doesn’t do this, but then again – I can say pfft and cancel the data only part.

    • Dave

      Or you can port you number to wind mobile.

    • marorun1982

      When they have network everywhere i go but for now no thanks ( i am in Quebec and even Videotron network is crappy… even rogers network is too lol )

    • kroms

      Good luck using a smartphone with no DATA. Ya that is work out well. Might as buy a flip phone , it will do the same thing.

    • marorun1982

      I got unlimited Quebec with 2 gb of data and that’s all I need for 55$ my Sony Z1 was paid full price so no need to take a 70$ plan or a contract. Just need to not take a 0$ high end phone and be lock on contract.

    • Philosoraptor

      Because it’s inconceivable that someone could get by on WiFi only?

    • Anthony

      Not inconceivable, just pointless.

    • GS

      Bell/Virgin did this a few weeks ago to some of their grandfathered plans, including the great $39 plan a lot of people jumped on last year. Rogers is taking it a step further, so it wouldn’t be surprising to see Bell do it again.

    • Ceribaen

      They already destroyed their flex data plan a month or two back.
      Previous:
      Up to 300MG = $15, Up to 1GB = $20, Up to 3GB = $30
      Now:
      Up to 250MB = $15, +$5/250MB (so 1GB = $30, 3GB = $70)

      If it wasn’t for the fact that Wind charges $25 for a sim, and doesn’t give you the BYOB credit for their current promo plan – I’d have changed. Need some sort of a credit just to see how much I actually would roam on their service.

    • marorun1982

      Again it’s may work for you but is not the magical solution for all Canadian as there is no network outside of big city and no network at all in Quebec also.

      I repeat you may like the plans but they are slowly going bankrupt because of its. The big 3 are too high priced but wind is way to low priced there is a middle ground for a company to have enuf money to expend whitout ripping the clients off.

    • Philosoraptor

      I don’t see WIND going bankrupt anytime soon. But, even if they do, so what? Are you buying a share of the company or cell service? If I switch to WIND and they go bankrupt, how am I at a loss exactly?

      The vast majority of the people I know travel very little outside of their “big cities”, so that “no coverage” argument doesn’t really apply. And it’s not entirely accurate either as there is roaming available for a reasonable price (except for data). When I was a customer with WIND, my car broke down in the middle of nowhere when it was -20C and I was able to call CAA despite being outside of their coverage.

      If you live outside their own coverage area, then yes: WIND is absolutely not an option.

    • marorun1982

      As everyone is different in life most of my friends love camping and going out of town so they would need to not use cellphone or end up paying more because of local roaming.

      I think they prefer to pay 45 to 65 a month and get unlimited Canada wide with no Canadian roaming fee and 1 to 3 gb.

      They like me get used phone or buy them full price.

      As for wind they are in trouble and you blind if you don’t see it.

    • Philosoraptor

      I and my friends also love camping and going out of town. Considering you can save $50 per month with WIND, that $4-5 extra per month for roaming isn’t exactly unreasonable. Yes, you won’t be getting data, but I gotta tell you that we primarily do outdoor activities to get away from everyday distractions like this.

      I didn’t saw that WIND isn’t in trouble, only that I don’t see them folding anytime soon. And again, why does that matter? What do you lose (as a WIND customer) if they go bust? Worst case scenario, you have to take a horrible plan from one of the Big 3 or their sub-brands. May as well save money until then.

    • marorun1982

      I use load of min so at 0.20 cent a min if I only do 100 min it’s 20$ Allready I also text a lots (even more in camping) another 0.15 cent a text and no I can’t live whitout data so at 1$ per mb no thanks.

      Could add 5$ to lower those by half but would still pay more than my current 60$ unlimited Canada wide plan with 3 gb of data.

      Base on my current consumption of cellphone I would do at least 100 to 300 min outside of wind zone and lots of text and some data..

      So if we take the 40$ plan with everything unlimited Canada including data plus 5$ for the roaming option and my 300 min (I don’t even include data.and text)

      This would cost me 70$ a month so much saving!

      I use 1 to 2 gb of data a month and nearly 500 text.
      So my current plan with TELUS is pretty good!

    • Philosoraptor

      Clearly WIND isn’t an option for you then. But it is an option for a lot of people. I’ve met a lot of people that thought that they needed the extra coverage that the Big 3 offer but after trying WIND, they haven’t looked back.

      Personally, I’m not with WIND. I switched away from WIND in 2012 when the $56 2GB plans were hot. I lost 3 GB of data and paid a bit more, but it worked for me. I liked having a bit of data for some music streaming outside of their zones, and my average usage is 1.5 GB/month. So that was a luxury I afforded myself then. I’m still toying with the idea of switching back to WIND now as music streaming isn’t that important to me anymore.

    • Plazmic Flame

      Telus has already done this… eff all these carrier bastards.

  • K Diddle

    Unsure if this would allow you to break your contract or not? Anyone well versed in the ‘old’ contract verbiage around price increases mid contract?

    • It’s Me

      If they did raised for in-contract customer, yes, it would allow you an out for your contract. From what I’ve read, it will initially only apply to out of contract customers.

    • marorun1982

      Out of contract , new activation and renewall will be affected.

    • Mo Dabbas

      If you guys read the article. you’ll see “The increase only applies to those on a month-to-month payment plan, as the 3-year agreement prohibits Rogers from increasing the price mid-contract.”

      This answers your questions..

    • alphs22

      People here don’t actually read. They just like to raise their pitchforks to complain against anything and everything.

    • Nauman.Choudhry

      That is true, however I would like to add. I got a note from Rogers stating they are increasing my plan by 2 or $3 a month due to increases costs and I am still under a contract. I called the customer service department and they said nothing they can do. I will be calling them back again.

    • Yulet

      You already can break your contract anytime you want, you don’t need any reasons.

    • Nadefrenzy

      Without penalty.

    • Davidyyz

      If you’re referring to the price increase for certain corporate customers, they’ve actually retracted that increase due to the backlash.

    • marorun1982

      Contact the CRTC they have no right to do this

    • John

      That would be in regards to an addon like a grandfathered value pack or Unlimited Canadian LD addon. Hence not part of your price plan it doesn’t break the contract.

    • Samuel Mullin

      Their customer service department is told to argue with you until you give up, from what I gather. I got a letter a few weeks ago stating they were raising my rates by 2$. I firmly but respectfully declined as I am three months into a three year contract.

    • kroms

      LMAO spoken like true wad.. So we just like to complain about anyting ? Really ?
      LMFAO, have you seen where CANADA ranks in World regarding Cell phone plans/ $$ ?

    • alphs22

      One of the most expensive, sure. But we also make a lot more money than most of the world. Price of goods are gonna vary country-by-country, fact of life.

      Looking at the CRTC report comparing Canada to 5 other developed countries (US, UK, Japan, Australia, France), Canada is pretty much in line with whatever everyone else is charging.

      Low usage plan: Canada $31, average $26
      Medium usage plan: Canada $45, average $47
      High usage plan: Canada $94, average $90

      So yea, keep on whining :)

    • Philosoraptor

      Who cares about averages? Is your own bill an average of Canadian offerings or is it specific to your carrier? The averages are similar because other countries have expensive telcos, but the difference is that they have better low-cost alternatives (due to legislation preventing them from overcharging MVNOs mainly). It’s how ISPs like Teksavvy can offer us decent alternatives to the mainstream offerings.

      I’ve actually used my cell with carriers in the UK, France, and Switzerland. They have this fantastic MVNO called Lebara. In the UK, I can get what’s pretty much the same as my $56 2GB 2012 promo plan for $22. In Switzerland, it’s a little more expensive as I’ll only get 1 GB for that price and no included airtime, but it still amounts to way less than here.

      And fine, Lebara is a prepaid MVNO which doesn’t work for you if you want a subsidized phone. With Vodafone, you can again get a 2GB plan with a FREE phone for $44/month (BB Z10), $55/month (Moto G, Lumia 520, S3 Mini), $69/month (Xperia Z, iPhone 5C, Lumia 925), or $77/month (iPhone 5S, Galaxy Note 3). The HTC One M8 can be had for $15 upfront on the $77 plan.

    • alphs22

      LOL. Your post is ridiculous and you know it. So you think comparing very specific plans by specific carriers in specific countries is a better way to compare than averages?

      This is like saying that comparing average cost of living between cities is a useless exercise because a local No Frills in one city may lower prices than a local Food Basics in the other.

      So you can find some better deals from Vodafone UK than here. Great. Now go ahead and find gas in London UK for cheaper than London Ontario. Right – you can’t.

      Price of goods are going to vary depending on your country, no matter how much you whine about it. Are prices for wireless service in Canada expensive compared to most of the world? Sure. Is it unreasonable? Not really.

      I pay less than $40/mo on a 2 year contract, and I got a free S3 when I signed up for it over a year ago. Plan covers more than what I need. So no, I don’t personally care what other Canadians pay on their bills. What I do know is that Canadian wireless prices ON AVERAGE are comparable to other developed countries.

      But you go ahead and keep whining.

    • Philosoraptor

      Wow, I apologize. I didn’t realize that I was arguing with someone whose mind is so well rested.

    • Taylor Bolin

      curious if thats $$ in CANADIAN currency or local/Euro currency and then what that exchange rate would be

    • Philosoraptor

      I’ve used CA$ to make it easier to relate to.

    • Taylor Bolin

      also one thing i never/rarely ever used against this argument, last time i checked a newer larger country hasnt been formed, yet those 5 other countries on that list are all smaller than canada(quite a friggen bit smaller) and have waaay more population, with the one exception being Austrailia has less population that canada but is still a fair bit smaller. So what is going to happen when we need to build more towers, to service less people, your going to have to pay more for the same facking thing people. Now dont get me wrong, i think most people in canada are getting screwed and that is evident by regional providers having better plans typically than the big 3. but the Canada pays the most of the developed world is BS, and people need to understand service area divided by # of customers is always going to result in prices being higher or lower

    • Adam

      So? My 3-year contract ends the month after the price hike, and do you really think they’re going to let me renew at the $30 price?

      This is absurd. Data costs should be going down, not up. As new wireless technologies and increased spectrum allocations dramatically increase carrier capacity, their costs are going down, but their prices are going up.

      I signed up for my 6GB-for-$30 plan in 2009, and Rogers launched it in 2008 with the iPhone 3G… If you had told me six years ago that the cost per gigabyte would be even higher in 2014, despite carrier costs dropping by orders of magnitude, I would have laughed.

    • rgl168

      I am looking at my Telus contract (which was signed just prior to the new Wireless Code took effect) and it’s read as follows: [Yes, this is for Telus, but I imagine that Rogers should be similar]

      “Yes, TELUS has the right to change any of the terms that are outlined in your Agreement, except those covered by the Price Guarantee.”

      I was trying to find more regarding the definition of “Price Guarantee” and what it covers, but I am unable to find it; there used to be a link on “priceguarantee” on Telus website, but that link has since expired and Internet Archive has not preserved that page.

    • Samuel Gomez Recuero

      The price guarantee was their way to ensure customers that the price of their contract will remain intact for the duration of the contract.

    • rgl168

      While that’s a good overall summary, it’s not detailed enough.

      For example, my total monthly fee within my contract covers $50 for my base plan (voice/txt/data), plus $5 extra to convert all of my minutes to Canada-wide – for a total of $55. But without a legal definition of what “price guarantee” refers to, one cannot assume the entire $55 is “protected”. It could be all of $55 (which I hope so), but it could also be just the $50 is protected – while the $5 option is not; it all depends on the definition stated within the contract.

    • FakeBibic

      Call in to their reps and ask.

    • ScooterinAB

      Best post in this entire comment section.

    • rgl168

      Worst post in this entire comment section.

    • rgl168

      If I need to make an inquiry to such, it wouldn’t be a call. It will be a written submission requiring a written response.

    • FakeBibic

      Good luck with that

    • John

      The $50.00 for the plan would be protected for the length of the term but not the Addon’s from my understanding it could be subject to change

    • Yulet

      You must be blind then. Price Guarantee is on the first page of the contract where it shows your device, number, monthly plan etc.

    • rgl168

      Come see my contract if you don’t believe me.

  • OMFCody

    If Telus follows suit then I will not be happy. I recently bought out the M8 instead of getting a new contract to keep my 6gb/$30 as this was my “only option”. The price should have to stay the same for the 3 years of the original agreement…

    • marorun1982

      If you take a new contract you wont get any inrease of price after this is illegal under new CRTC wireless code.

      Also Telus did this change allready for everyone who was not on contract ( some exeption but majority ) working at telus here so i know..

    • Yulet

      Go buy a cheap phone like Moto G on contract and you’ll be guaranteed to have the same price for 2 years. Moto G is available on a 2 year term without minimum monthly spending limit, so you won’t be forced to choose a new plan.

    • OMFCody

      They can’t increase my current $50 minimum contract, I don’t believe that’s an issue. But if I were to end early and sign a new contract I would be required to go with the $70 minimum.

    • Yulet

      Did you even read what I wrote? I said “buy a cheap phone” not a premium phone.

  • Sukdis Knaatz

    If you are still under contract with this plan, and Rogers tries to hike your price, then please contact CCTS immediately, and file a complaint against Rogers. Chances are you will get a call back from Rogers (OOP) offering you a $5 monthly refund for the remained of your contract. Do not just take it up the you-know-what. Fight back, and you will succeed.

    • _ćäñdélárïâ_

      Negative

    • alphs22

      The article clearly said that this only applies to month-to-month customers and not those under contract.

    • Ryan Laker

      The article only states that if you actually read it. If you just read the headline, grab your pitchfork and head to the comments it is not quite as clear.

    • Plazmic Flame

      True… but anyone paying attention to their bills would have noticed this has already happened to those still in contract. Seen it on Telus and Rogers bill for that grandfathered 6GB data plan…

  • Paul Day

    Does anyone know if this will affect Fido as well?

    • 5Gs

      What do you expect bro. Rogers own Fido. Have you ever noticed how they trap you into contract by sweet honey deals and once you are in. You pay for that for the rest of your life. Admit it! A lot of people are too busy to just look around and find solutions and they will be like $5 oh well! what can we do.

      Don’t be wondering. Find solutions or keep paying.

    • Paul Day

      I’ve had 6GB of data for the same that most people pay for 1GB. I have $10 off my plan a month as thanks for being a loyal customer. I never have to pay “hardware upgrade” fees, again because I’m a loyal customer. I have an unlocked phone and I can use it worldwide (and have) with other sim cards from other companies. I have looked around extensively – Fido still offers me the best data / minutes / etc. per dollar.

      If my plan goes up at all in cost – guess what – since I’m a loyal customer I’ll be asking for more off my bill again or else I’ll take my business elsewhere.

      The fact remains you still didn’t answer my question – does anyone know if this will affect Fido? If so it seems I’ll be placing a phone call or two.

    • realitycheck

      else where?

    • 5Gs

      Exactly! I was with rogers once. When i told them I am leaving. They said you are more than welcome to chose other options. You seriously think my $100 a month would have hurt them? They will charge that $100 to someone else.

  • Andrew Goldenberg

    Keeping competition alive there eh Rogers? Good work!

  • Ravi Persaud

    This only applies to people on month to month, NOT those who are still on a term.

    • alphs22

      This needs to be the top comment, not a bunch whiny posts from people (who didn’t actually read the article) who think that Rogers is doing this to customers under contract.

    • kirilmatt

      This may be the only time that I’m happy I just signed a contract haha

  • TomsDisqusted

    I signed up with Rogers 3 years ago and got the 30GB plan for $25 for the first year and then $30. The phone I got was worth ~ $600 then and about $50 now. Somehow, the pricing of the plan is going in the opposite direction of all other high-tech.

  • ddd

    I’m not sure how a company can make you abide by a contract and they do not?
    I’m certain you can cancel your contact without fee. Though, no a days it’s hard to get 6GB for $35. For those who actually need 6GB, I don’t think have much choice

    • marorun1982

      They dont change pricing of ppl under contract.. if you read…

    • crocop24

      can you read???

  • Dave

    Someone has to pay the billions of dollars wages to the executive team…

    • 5Gs

      No do’h! They probably need to buy their boy a new car for their birthday. Let you and i work harder for them =)

    • TheAnswer

      All executive management of large cap companies get millions of dollars. Reason: it takes a lot of intelligence and skills run such a giant business in the right direction. Maybe you should try succeeding at your career so you don’t have to worry about price increases anywhere (phone, gas, groceries, etc.) Or only get services that are within your means. But its always easier to just complain right?

    • 5Gs

      Oh wow! Thank you so much for judging me. First of all i am very successful but being successful doesn’t mean i should leave others hanging.

      My car insurance went up $90 dollars in last 5 years with my clean driving record. Gas went up 50 cent in last 5 years. Cost of living went up more than 5% in last 5 years. Hydro bills went up 30 % last 5 years etc etc

      Now I am living happily and can afford it. All these increases but i can’t ignore the fact that society is running towards poverty and if you think I can survive while every one around me is suffering. You my friend is wrong.

      As a whole society have to succeed or else you see where the world is heading.

      Call me complainer but i call it caring for others. Just because i can have 20 cars and 20 mansions doesn’t mean i should go ahead and start doing so. I should instead care for the humanity.

      Then you call me a complainer.

    • Philosoraptor

      Hats off to you. Couldn’t have put it better myself.

  • ABCONMan

    If the CCTS or the Office of the President doesn’t help, contact the Ombudsman.

    If it goes to the Ombudsman, you can get a new phone. I did.

  • cocopuff

    And so it begins … many of those 3 year contracts with the deal are coming to an end. 100% margins are so bush league.

  • jay

    At this point I think just data is fine for me! That’s all I need

    • 5Gs

      Pro don’t settle for less. Find alternatives. Don’t be like that. That’s the attitude bringing price for every thing up.

  • AllanVS

    Just a reminder: You can LEGALLY tell Rogers – IN WRITING – that you DO NOT agree to the change of terms, and you’re keeping your contract “as is” (i.e. no price increase). Legally, there is nothing they can do. BUT you have to do it in writing.

    • marorun1982

      You need to read..
      Everyone currently on contract will keep same pricing! Its written man!

    • Peter

      I believe that is for the base rate plan. base rate plans almost never change in price. what changes are the add-on features that are not native to the rate plan.

    • marorun1982

      No its also for options proof is rogers themselves say it’s won’t go up for under contact ppl… Omg..

    • Yulet

      People like you should legally be required to read before commenting.

    • crocop24

      LOL. Ok…you write that letter lol

    • Peter

      Service terms (which consumers agree to before using the service) dictate the rules. There is nowhere in the service terms that say prices cannot change. Sometimes they go up and other times they go down. At the end of the day, they set the price and consumers must choose whether or not it is worth it.

    • marorun1982

      You should read. All contact include something along those lines: if the price of the service or any option change in price you have 30 days to inform us by writing that’s you disagree you will then be permitted to remove the option or cancel the contract with no penalty.

    • Stephen_81

      Unless your contract is past the term date, which those of us who are going to get this $5 price increase are past we have no leg to standon. Moving forward people will have even less to stand on as we no longer sign contracts but instead sign deferred payment agreements for our subsidized mobile phones.

  • bdf

    I sold cellular phones at the time this promotion was on. It was a $30 data add-on not a plan that was available for a limited time only. Add-ons, such as voicemail, are not tied to your contact and are subject to change at the carriers or customers discretion.

    • marorun1982

      Again… its writen Rogers will not change the pricing of anyone currently on contract..

    • Wufai

      … Meaning that once your existing contract ends the extra $5 applies to you.

    • alphs22

      Okay? But you are no longer tied to said contract. You’re free to move to another carrier if what Rogers is offering no longer works for you.

    • marorun1982

      Exactly end of the story.

  • Dave

    Every rogers customer should ask himself :
    1. Are there any benefits for me paying the extra $5 a month?

    2. Is it fair to charge me extra $5 a month without asking asking me for a permission?

    3. Can I call rogers and inform them that from now on lower my monthly bill by half without asking them for a permission?

    If the answers for the 3 questions above are no, no, no. Then the smartest thing to do as a consumer is to go to wind mobile store (if you live in their area) and port your number.

    No matter how big rogers or any business are, as long as they see that they can rip off customers and get away, they’ll keep do it.

    • marorun1982

      Wind network is really bad…
      I hope videotron 700 mgz network will be good thats would be a good alternatve.
      There is also the underdog like Fido , koodo , solo ect.

    • Dave

      I disagree with you.
      Wind network is good for me.

      As long as you not watching movies on Netflix in your car, wind’s data speed is enough for me. (I’m using songza a lot, YouTube clips, whatsapp, emails) if I need more than that I’m connecting the phone to wifi (I already have wifi at home, I didn’t install it because of wind mobile)

    • marorun1982

      Well for me and all my friends in Quebec it’s bad.
      Public mobile was enuf for my brother so we all have different need lol.

    • alphs22

      “I disagree with you” LOL

      Wind serving your needs well doesn’t negate the fact that it doesn’t work for others. Ever consider the fact that coverage and level of service won’t be equal for everyone?

    • SpikedLemon

      The use of “bad” was used in a subjective case and reflected the user’s opinion but was not stated as such. It was an unframed argument.
      The response by Dave was clear that it was good for him. In this case: he framed his statement.
      I have similar experience as Dave and Wind works well for me and my wife. My wife is often using Netflix (such that she’d be considered a heavy data user) including in the car (so our 2 y/o daughter can watch Dora when she’s upset)

    • alphs22

      Sure, it was a subjective statement, unframed and whatnot. However even if you look at it objectively, Wind’s network is still “bad” compared with its competitors. Smaller coverage area, more dead zones, poor building penetration, etc.

      If you need to split hairs to make a point, you probably don’t have a point to begin with ;)

    • Rat in Toronto

      Fido = Rogers
      Koodo = Telus
      Solo = Bell

      Why Fido, Koodo and Solo exists, are they open a brand to complete their own business or just fool customers to think it is competition in market?

      Besides, Wind network is fine as long as I can use Google map while I am driving; listening to internet radio as well. At the same time my kids watch youtube too. I have no complain when I can save $1000+ yearly for my communication needs that allow to upgrade a device per year for one of the family member.

      The market should provide enough choice that like people can drive BMW also a lot of people driving Hyundai. No one is right and no one is wrong.

    • ScooterinAB

      The “flanker” brands, like Fido, Koodo, and Virgin (note that Solo is no longer active), exist to provide low cost services with major network support. Not everyone needs a new iPhone or a nova-hot Android phone. That’s why those carriers exist. It really has nothing to do with fooling customer.

      As you have others mentioned, if Wind works for you, great. But the biggest problem here is that Wind does not work for everyone, and Wind-lovers shame and like to start fights with those who aren’t with Wind. In fact, Wind does not work for the vast majority of Canadians, which is reflected in it’s slow growth and the continued market dominance of the Big 3. Wind is good for budget, local service, for those Canadians who live and work in major centre and never or seldom travel outside of them. But most Canadians do not live in Toronto (for example), which is why they turn to other carriers.

    • marorun1982

      Again no freaking wind in Quebec.
      Second did you know BMW is part of a conglomerate with cheaper company like wolkwagen?

      To only be in the lower market is not a viable business model look where it got wind nearly bankrupt.

      You can get pretty good deal from fido, koodo and solo as long as u take a Hyundai (lite smartphone) and not BMW ( high end android and iphone)

      That’s the problem everyone complain but at some point it’s also in part the customer fault.

      Current pricing is high I agree fully but as low as wind is a good way to make air as profit.

    • alphs22

      Price of goods change all the time, due to inflation and other factors.

      Also, you aren’t forced by anyone to be a Rogers customer. If you don’t like their business practices – switch.

    • Dave

      You missing something important.
      The prices for cellular services declining and will keep decline. We’re not talking about the price of gas or rice here.

      The technology is getting cheaper and cheaper.

      15 years ago the cheapest price to call from Toronto to Paris was something around $5 a minute. Today it’s a few cents a minute.

    • alphs22

      Was minimum wage $10+ 15 years ago? No, labour costs have increased.

      Did we have 2G, 3G, 4G, or LTE 15 years ago? No. Network expansions and upgrades cost money.

      Is a dollar 15 years ago worth as much as a dollar today? Again, no.

      Again, you are free to not be a Rogers customer if you disagree.

    • Gerard Laframboise

      You mean the network expansions paid by tax payers?Guess we totally deserve to have some of the worse prices in the world!

      And doesn’t really matter if you escape Rogers when the big 3 just mirror each other in prices.It’s an oligopoly with fixed pricing.

    • alphs22

      Depends on where you are you also have Wind, Mobilicity, Videotron, Tbaytel, Sasktel, Eastlink, etc. competing for your money.

      The big 3’s flanker brands (Koodo, Fido, etc.) also offer lower prices.

    • Gerard Laframboise

      I’m in Quebec and thankfully Videotron helps to lower prices, but millions of Canadians aren’t so lucky.

      Yes Koodo and Fido will offer better prices, but the phone selection is not as good or extensive as Rogers or Telus.

      Sorry, but you are not convincing me that the game isn’t fixed by the big 3.

    • alphs22

      Straw man. Of course the game is fixed between the big 3. Did I ever suggest otherwise?

      My original point was that prices for goods and services change all the time. If you don’t like what Rogers is offering, you can still switch to other carriers. It’s not a complete oligopoly.

      Yes, millions of Canadians may not have as much competition for wireless service in their area. That’s just a trade off you make when you live outside of urban centres.

    • Gerard Laframboise

      You suggest to move away from Rogers if you don’t like the prices when moving away will just mean more of the same.Getting punched on the left cheek instead of the right one hurts about the same.

      Basically you think because there are other options it’s competition even if nothing changes except for the name of the company.

    • alphs22

      This is going to be true in an industry with high barriers to entry. The same way that gas prices are virtually identical in a geographic area.

      I also gave examples of companies operating at different price brackets as the Big 3 – Wind, Mobilicity, Videotron, Tbaytel, Sasktel, Eastlink, etc. Even the flanker brands offer the same plans at cheaper prices.

    • Gerard Laframboise

      The only alternative i have outside the big 3 is Videotron and their coverage is poor.

      And before you bring that ridiculous argument that’s the price you pay for living outside urban centers, West Island in Montreal is not living in the boonies.

    • cocopuff

      I see the point that you are trying to make, but in all reality the price of mobile service has plummeted. While wages have risen, it is on pace with or less than inflation (and you are discounting off-shoring of services). If you look at the annual reports of the BIG 3 you will clearly see that they are making healthy profit margins from their data services – and even boast about it – because the costs have declined (even with the new investments) while demand has risen. Really, the costs that have increased for Rogers are marketing and executive salaries. Purchasing spectrum is amortized over many years and the recent 700 MHz spectrum was fairly cheap considering the lack of competition during the auction (only 2 national networks since Bell and Telus share their networks). Look at any other free market service or commoditized product and you see price going down as innovation increases. The wireless market though is not competitive and the Big 3 are using their market power to keep prices artificially high. Don’t take my word for it, read what the Competition Bureau has just released – I’m sure they know what they’re talking about.

    • alphs22

      Oligopolies are going to exist in industries with high entry barriers. No different than how gas prices are virtually identical in a geographical area, while gas companies make huge profits.

      Knowing how much money the big 3 makes, smart thing for you to do would be to invest in them ;)

    • Gerard Laframboise

      So your argument is destroyed and you dodge the question by talking about something totally irrelevant.

      I just wonder how much you are getting paid to spew your nonsense.

    • alphs22

      My argument is destroyed?

      Financial year 2002 – Rogers Wireless customers @ 3.71M, $1.438B operating expenses. Equivalent to $32.30/customer/mo going as operating expenses.

      2013 – Rogers Wireless 9.5M customers, $4.11B operating expenses per 9.5M customers. Equivalent to $36.05/customer/mo going as operating expenses.

      Looking at the number, the operating expenses haven’t increased as much as I thought, but costs are hardly “plummeting” ;).

      Those numbers don’t include capital expenditures, by the way. Judging by the real estate market in the last 10 or so years, cost for property acquisitions are probably significantly higher. In 2013 it was $865M for Wireless-related PP&E acquisitions. Their 2002 reporting doesn’t split up Wireless/cable/media division of Rogers so I can’t make an apples-to-apples comparison.

    • cocopuff

      That’s all true and it is smart to invest in them. However, the initial post stated that the price hikes were a function of inflation (particularly inflating costs of labour and spectrum). As you note though, the high (and rising) prices are more a function of the nature of the market (oligopolistic with high barriers to entry). I hope that you have invested! The perfect time would have been after Verizon made its rumblings to enter the market.

    • alphs22

      See post below. Seems like operating expenses haven’t increased as much (approx $4/user/mo from 2002 to 2013). However I didn’t look into PP&E acquisitions, because of the way they reported their financial results in the early 2000s is different than the current financial statements. I imagine their capital expenditures are much higher today than 10 years ago.

    • cocopuff

      Thanks for the figures. It’s true, but operating expenses are different from the cost of mobile services (which I stated plummetted). The latter is the cost of a GB of data and the cost of a voice call transmission etc. The cost of mobile service has decreased substantially due to innovation – that still holds. Operating expenses involves much more such as marketing expenses (ubiquitous media advertising, 10 stores for each mall (just joking), etc.). This was set out in the initial post as well (although not well enough). Nevertheless impressive comparison. Rogers is minting money and it has little immediate imperative (apart from shareholders) to be more efficient in its business model … there’s no competition. It can have high operating expenses and still be insanely profitable by passing along the cost to consumers.

    • alphs22

      Right, but you can’t look at one aspect of a service and ignore the others. Like I said, savings in the cost of voice transmission, data, etc. may be offset by rising labour costs, property costs, etc. Can’t just say because one aspect of the business has become cheaper, then they should pass those savings to the customer.

      Marketing expenses are also important. Obviously Rogers wouldn’t spend all that money if they didn’t think it helped bring customers in and retained them.

  • edd

    LMAO @ that picture, “we’ll match any price of our competitors, yeah you’ve been copying the same plans for years

  • Collin dubya

    Scumbags!

  • fruvous

    Rogers 3.0 = Higher rates!

  • joseph

    We Canadians deserve what comes to us, If all of us would care less about Iphone subsidized and would jump to the new entrants all together. Mobilicity would be alive right now and Wind would kick the sh&t out of the big3. But what Can I say we all care about the phones at $0.00 and $150 monthly plans.

    I for one, am happy that I jumped the ship from Fido 3 years ago and paid over $500 cancellation fee to just show that I’m not paying whatever you desire and in the past 3 years I have saved more than $2600.

    • jeneral

      Unfortunately it’s not that simple. I tried Wind for a month and found that I couldn’t get reliable coverage in my home although I live in a Wind Zone. If Wind improved their coverage, I would move in a flash.

    • ScooterinAB

      I agree with jeneral. The answer is not as simple as you are making it out to be. Why on Earth would I jump to Wind or Mobilicity and pay for a monthly rate and then domestic roaming when they do not and will never have a network where I live (mere minutes from either carrier’s calling zones)? Why on Earth would would I “save money” by doubling my phone bill but get less for it?

      Wind is not the magic answer for everyone, nor is Mobilicity, and shaming people for wanting service will not make either company have a viable business plan. There is a reason why the Big 3 are called the Big 3. There are reasons why people pay the prices they do and sign the contracts they do. There are reasons why people subsidize phones instead of paying full price. There are reasons why Wind is not growing. There is a reason why Mobilicity has failed. There are reasons why Public Mobile was bought out. If you stop for a moment and consider that, you will understand why your comment is misguided.

    • Stephen B Morris

      To be fair, Mobilicity offered 30 or 60 minutes of north american roaming in their packages for a few years now. Prices should have been higher though and their marketing department pretty much ran them into the ground. I still can’t believe they let people pay $12.50 for cell service including data. Just ridiculous.

    • GS

      Everyone WOULD switch to Wind if they could match the coverage and reliability of the Big 3 networks. I was with Wind for about seven months last year, and though I didn’t have too much trouble getting full bars (it was actually better than Rogers most of the time), the big difference was the data speed. They don’t have any plans to roll out an LTE network, and their HSPA+ network feels like dial up sometimes. It has horrible latency, wasting time and battery.

    • Markolopogous

      This just isn’t feasible for the majority of Canadians man. I would jump on a Wind Mobile plan like a fat kid on cake if they had coverage outside of major cities (and throughout the entire urban area of a major city). I live an hour outside of Calgary, the only two places that have coverage in Alberta is most of Calgary and most of Edmonton. That being said, I travel frequently to Calgary and all around central Alberta. My roaming charges would cost me infinitely more than the plan I’m on if I switched to Wind. Fortunately my plan is perfect for my needs at only $45 a month with Virgin, and I have no intention of losing it: i.e buying an unlocked phone in full – likely a Nexus or Oneplus One. Unfortunately for the majority of Canadians who live in smaller cities or urban areas I’d bet it’ll be decades before we get any competition that provides sufficient coverage

    • Kotoula

      So what do you have with Virgin that is such a good deal in the yyc area? I live in yyc and would switch to wind if I thought it would give me basic good coverage. I’m on one of those 6G $30 plans and my contract just ended. I’m ready to jump but thinking the $55 koodo plan is better than Wind. I never see people posting about how the wind coverage is in yyc. I have robbers now and in my office building in Quarry Park, I get NO reception in parts of this 4 storey building…so I’m paying a premium and still getting crap.

    • Markolopogous

      Well, my current plan is actually the result of changing it twice over the past three years. Originally it was $65 a month starting. Then after a year they had a “limited offer” and I got the same features for $55 a month. And then a year later they had the same features again (except with voicemail and caller ID for free and free long distance) for a limited time offer $45 a month, so I changed it again. Because I was on the tab at the time I could switch my plan all I wanted without issue, so I kept looking for cheaper deals and switching. So at the moment I get 1 GB of data, 400 anytime minutes nation wide, Fav 10, unlimited text and typical calling features. For my personal use, I’ve never used even 500mb in a month and I never actually call anyone so for my price and features I couldn’t be happier considering I’m with one of the big three. For your data usage obviously I’d say Wind is your best bet if you’re looking to save money. Right now to get any plan with Virgin with a minimum of 1 GB a month you’re shelling out at least $70 a month–highway robbery of course, and the reason I have to buy a phone at full price from now on. Three years ago I would have said Virgin was one of the best price to feature providers, but now they’re just as bad as the rest of Robulous.

  • Gurtej Singh

    the rights for the nhl were for 5.1 billion not 12 billion

  • Isaac Szijjarto

    I think the whole point of stuff like this is to discourage people from retaining grandfathered plans. Rogers would prefer that one pay $125/mo for 6 GB, not $70/mo because of old plans and add-ons where people would otherwise end up paying roughly half of the normal in-market rates for that kind of data (i.e., 6GB). As a result, this is a subtle move intended to increase ARPU (average revenue per user), which is a desirable outcome for shareholders. So, while I am not a fan of the $5 increase, it makes perfect sense once one considers how corporations have to balance the shareholder’s interest with the customer’s interest, particularly in the context of the simple fact that corporations such as Rogers are not non-profit charities, but for-profit companies.

    As such, if your $65/mo set-up goes up to $70/mo and your usage patterns entails using more data than minutes whereas you would not benefit from having unlimited long distance in the $125/mo plans, you are getting a better deal than the Joe Blow who doesn’t have 20 years of tenure or a 4-year-old plan going into a call with a retention department somewhere to fight for a discount on that $125/mo plan, and you are definitely paying less than what I pay for my own data plan.

  • VitaminB

    Would this affect Fido customers, seeing as how Rogers is their parent company? Does anyone know?

    • Isaac Szijjarto

      Has Fido ever sold separate data components like Rogers has done?

    • VitaminB

      Yes that’s how I got my 6GB for $30 data plan add on almost 5 years ago. I can only assume they would eventually but can only hope they don’t seeing as how they were intended to be a budget brand

  • Dee

    If you have the 6GB data plan and your contact expires, you have no choice but to go on a month-to-month because Rogers will offer you a smartphone combo package instead if you wish to renew and get a new phone with them. They told me that the 6GB $30 plan is not eligible for any new Smartphone upgrades. How sad!

    • Susan

      I was told the same thing. That’s why I have been buying my phones outright. I think it’s wrong of them to do this to us, but it’s the price we pay for better coverage. But I agree, it’s sad and pathetic! I tried Wind but the coverage in my area is really bad.

  • clee666

    Happy ex-Rogers customer here :)

  • Trelarah

    I’m with TELUS and pay $60 a month for 5GB data, my10 nationwide unlimited anytime calling, 150 anytime minutes, free evening and weekends, voicemail 3, etc. etc….. I REALLY hope they don’t try to do this as well. While $5/month extra isn’t a killer ($60 more a year), you just know it’ll be the start until $10 extra, than $15, etc.

    • marorun1982

      Unlimited anytime and 150 anytime minutes. Am I alone here that’s see this as terribly wrong?

    • Trelarah

      “my10 nationwide unlimited anytime calling” = only for 10 phone numbers/contacts. So to answer your question, yes, you and 1 guest vote are alone in seeing this as terribly wrong :)

    • marorun1982

      Now that’s you edited it its more logical.

    • Moomur

      Do you not notice how the “big 3″ all stick together. All their new plans are pretty well at the same price. All our plans went up in price recently and surprise surprise so did bell and telus. Also don’t you notice how they all “price match” their phones? It’s a monopoly.

  • MrMM

    another price hike for month-to-month/no-contract users this year…. looks like they’re really trying to send a message

  • jj3jj

    The increase for those not in a contract isn’t due to $3.3 billion or $12 billion for NHL? I’m sure that doesn’t help! Or maybe, it’s just convenient or them to say that so that they can use those excuses to implement another System Access Fee or GRRF or other miscellaneous b.s. under some new name.
    And the price increase is because they regularly access the value and data that the customers need? How does this price increase benefit the customer in any way? Does Rogers really think its customers are that stupid to believe the rationale that they gave?

  • Peter

    I don’t think so. I believe its only the stand alone feature. Those features do and can change.If you have it built into the plan then you should be fine

  • crocop24

    not sure..let me use my superpowers to figure out the plan you are actually on….

  • crocop24

    So rogers is increasing the pricing by $5 for people NOT in contract?

    Why the HELL are you guys complaining? Don’t like it, leave. Dont like Bell…go to TELUS. Dont like TELUS, go to Wind…

    Get the point. They did nothing wrong. They are not increasing pricing mid contract.

    You guys just complain over every little thing. So because you got this plan once over 3 years ago they have to honor it forever? No..thats why its a contract. When it ends, either party can do what they want.

    • nekkidtruth

      You’re missing the point. Yes, this is for those on month-to-month but what are you going to do when your contract is up? “I’m sorry, I don’t have access to that plan anymore. I can’t renew your contract. But you can have the exact same thing for $5 more!” “No thank you.” “Oh…I already enabled it. Please pay the ridiculous ECF.”

      So no, this doesn’t JUST effect month-to-month’ers. It’s just going to effect them right now, first. The rest will feel the burn a little later.

    • ScooterinAB

      No point was missed. There is this thing in economics called inflation, where costs change over time and the value of $1 now is not the same as $1 at any point in the past. There is also this wonderful thing in sales called a one time promotion, or sale price. We are talking about a 3-4 year old promotion here. Prices are going to change. That is just how things work. Rogers kept that plan as is for as long as it was viable, and are now increasing the cost of it.

      This isn’t about getting the exact same thing for $5 more, because I recall Wind increasing their prices by $5 not long ago and you saying nothing about it.

      Crocop is correct in saying that Rogers has (fundamentally) done nothing wrong. Contracts were not breeched by this change, nor was the change unexpected. Prices and promotions can only be honoured for a limited time (usually the contract length). Anything after that is gravy. That Rogers is even grandfathering the plan is a grace to it’s customers, instead of forcing them onto something else.

    • nekkidtruth

      I don’t need a lesson in economics.

      First, your argument on “inflation” would hold more water if wages were included. They really haven’t been. However, that’s truly an entirely different can of worms. Either way, inflation is an extremely poor excuse.

      Second, your jab at WIND is completely unrelated and is an incredibly silly attempt to twist the situation. WIND raised prices on their plans by $5, absolutely. What they did not do is go to their customers and say “Hey so…I know you’re on this plan but…well we’re charging $5 more now. Toodles!” Since there isn’t a contract, you can stay on your current plan with WIND for as long as you like without fear of losing it. I’m sorry but it’s not the same thing. Rogers will automatically increase your bill by $5 as soon as you’re moved to a month-to-month.

      Third, I don’t recall complaining about the raise in price. I simply pointed out that it effects more than just those who aren’t on contract and Rogers is notorious for ensuring that any little possible change to your plan at all (including an update of contact information), means you get dumped from your current plan and or contract and magically…it doesn’t exist anymore.

    • ScooterinAB

      Prices change over time. It’s called inflation. Even if you don’t like it, it still happen. Deal with it.

      Once again, if you believe that Wind customers are not in a contract, you are a fool. The Wind Tab is a contract, and a poor contract at that. There is a contract length and there are contract terms. If you choose to end the contract, there are fees to break the contract. Failure to pay for your contract results in the same legal actions as any other contract. And if you think Wind is any less willing or capable of the same actions as Rogers, you clearly have no idea what you are talking about. Wind ultimately did exactly the same thing here, and has been since they started. Forcing people off of grandfathered plans is nothing new, and Wind got on board that one right away.

      I disagree that you are trying to raise some moral issue that this affects more customers that just those who are out of contract because it really doesn’t. This change is only to those out of contract. Period. You are simply doomsaying.

      I’m not defending Rogers for this, but I’m tired of the witch hunts that break out here every time an “injustice” has been done. Rogers has breeched no laws in this increase nor damned the industry with its actions, yet nearly every thread here starts with someone freaking out or leading the charge against Rogers for its tyranny. That your name keeps popping up time and time again to promote the Holy Wind when Wind has nothing to do with this is surly not a coincidence.

    • nekkidtruth

      I never said prices don’t change over time. Of course they do. I also never said that Rogers should never raise their prices either. I won’t bother repeating my points as they’re above this asinine response you just gave.

      As for your knowledge on WIND, perhaps you should brush up. I’m not on a contract on either of my WIND accounts, nor are a few of my friends/family who have moved to WIND. If you’re referring to the phone subsidy, well yes…of course there are fees associated with that. Regardless, I own my phones so your point is rather moot. Speaking of WIND and their “contracts”, feel free to point out when/where WIND has forced people off their grandfathered plans. There are still people on the first, original Miracle plan. No one has forced them to move from those plans. Once again, you’re twisting the conversation with misinformation.

      Perhaps YOUR witch hunt for the witch hunters has blinded you to reality. I use my current carrier as an example because well, I’m with this carrier for a reason. My experiences don’t jive with yours and quite frankly, I’ll take my word over yours as to whether or not Rogers has committed an “injustice” or not.

    • ScooterinAB

      I don’t need to brush up on Wind because I used to lie for those clowns. I used to be paid to tell people that their contract wasn’t one. It’s a shame. You know it. I know. Let’s drop the lies and move on.

      And when I shilled for Wind, even though they had only been around for a few years, they were already pushing customers off of old plans and onto newer and more expensive plans. I saw it almost any time someone wanted to renew their contract (Tab). At least Rogers isn’t trying to hide it.

      Just because you don’t see Wind’s crap and lies doesn’t mean they aren’t there. I left Wind over that garbage. I left over the lies and deceit. You can damn the Big 3 all you want, but at least they are honest about what they do, even if you don’t agree with it.

    • nekkidtruth

      But yet somehow…I’m still not on a contract. I guess I’m living a lie *rolls eyes*

      The fact that you use the word “honest” to describe any of the big 3 pretty much invalidates your side of the conversation.

    • The Rooty’s Tweeties

      Sounds like a rogers shill to me. ;)

    • ScooterinAB

      And I hope those fairies and unicorns you sleep with keep you warm at night. If you received a subsidy on your phone, you are in a contract. Heck, even if you have month to month service, you are still under a contract with your carrier, because a contract is a legally binding agreement between two or more parties for the doing or not doing of something specified. Those terms of service that you probably didn’t read and Wind probably didn’t give you? Guess what!

    • nekkidtruth

      What part of…”I own my phones” was lost on you? I am not under contract. I can cancel tomorrow without issues or fees. Not sure why you’re having issues with this concept….

    • ScooterinAB

      If you have service, you have a service agreement, which is a contract. Contract and contract length are not the same thing.

    • nekkidtruth

      It’s amazing the way people will twist things when their argument is failing/has failed.

      I suppose technically I have a “contract” with my vehicle as well. If I want to drive it, I have to put gas in it. I suppose I also have a “contract” with the pizza delivery guy because well, I have to pay for the pizza I ordered. I guess I have a “contract” with my lungs, who in return has a “contract” with my body. After all, if I don’t breath, I can’t live.

      You were originally referring to a contract of length, then you went on a tangent about how Tabs are the same as a contract, now here we are with you once again changing your words to depict a contract of service. While yes, a “Terms of Service Agreement” is technically a contract, which is not what you were originally referring to. I also made it clear way back that I owned my phones and did not take advantage of subsidies.

      Regardless, I can still terminate my service tomorrow without penalty. Nothing you’ve said changes that. Are we done yet?

    • Stephen B Morris

      You didn’t have to lie you know. I used to work for them too. I told them it is what it is and explained it in depth. I did just fine target wise and had very few returns because those who signed up knew what they were getting into from the beginning. Just because some one in a position of power encourages deceit or even practices it themselves, doesn’t mean you should follow suit. But it sounds like you were in a bad situation there. Hopefully that isn’t the case now.

  • adk

    We already have the most expensive mobile plans in the developed world. if they want to deliver the “value and data our customers need”. They need to stop increasing the price for all their overpriced plans and enable users to get 10gb or more for a decent price, with the option to be included with phone minute and txt bundles, so you don’t feel like they are robbing you every time you get a bill. The big telecom companies need to re-evaltuate what they consider ‘fair price for the quality of service’ and stop stalling the implementation of new better services that Canadians deserve.

  • Stephen_81

    I would wager yes it does. if you are on a $60 plan that has 6GB of data you most likely got that plan in 2010, or 2011 with a local talk&text bundle $25 + 6GB of data for $30 and some silly addon for $5ish or that is tax depending on your actual bill.

    if you got it in 2010 you are no longer under contract, if you got it in 2011 you might still be under contract but likely you are not.

    • Carl

      I have a 4 year contract with Fido that expires in September. There are a lot of people with 4 year contracts on Fido from 2010.

  • Rimtu Kahn

    Guess it’s about time for grand father to retire lol
    Would be great to see Rogers increasing the prices on the ones on retention plans, who had lots to say about Wind mobile and other newcomers.

    We are finally seeing Rogers 3.0 turning the game on.

  • jorvay

    Oh I see. As every other technology has gotten faster, bigger, and better, somehow Rogers’ systems got worse since they were able to provide this level of service four years ago. Granted demand on their data system has gone up hugely in that time, but you’d think that with the natural progress of technology they’d at least be able to keep up. I guess if you didn’t know that Rogers was screwing you, you’re only other option would be to assume that they’re technologically inept.

  • Derek

    Soon the oligopoly will follow. Bell and Telus customers can certainly expect this price hike very soon.

  • d a

    I guess all the m0r0nic Guy Laurence defenders knew this would happen, no doubt share holder, or his family. Like I said, he’s a SCUM BAG.

  • Mike

    WTF happened to the new CEO’s plan of REDUCING rates?! Already a lying pos.

  • beyond

    does that include a 10% discount if we are bringing our own devices

  • Sleepy

    I left Rogers when they changed their pricing back in December of 2013. They jacked prices and reduced services. Their slide continues regardless of their president saying he was going to restore customer confidence. Crap network and filthy stinking company. Good riddance.

    • d a

      but still your have m0r0ns that will argue that because his name is different that he will be different. Incredible how STUPID some of the more educated people are around here.

  • Stephen B Morris

    Meh. It’s a rock and a hard place. Rogers planned this carefully. I’m sure they know that people with this plan who are actually using the data will pay the $5 since going anywhere else will cost them much more for the same level of service they are accustomed to. Rogers could have easily raised the price by $20. They probably will in time. Just taking baby steps. Sucks but it is what it is. Truth is these companies can do what they want with their businesses. People can say its for this or for that but bottom line is that they want more money. Since the government won’t regulate the industry fully, price increases like this are inevitable.

  • kroms

    Yeehawww !!! Go Rogers Go. giving it to there Customers yet AGAIN !!! :)

    Gotta LOVE Rogers. ! Thank you also to the greatest GOV any country can hope to have , cause without the great GOV of Canada where would Rogers ,Bell and Telus be?

  • Fight Back Fight Back

    Rogers1. Bull crap. lie lie lie…..Guy Laurence.

  • TheAnswer

    Notice how the regular price of the best phones on the market are way beyond what you can afford?! You don’t own the same House, Car, Boat, Watch as the richest people in the world but you want to afford the same phone and pay nothing for the subsidy? lol live within your means people!!

  • Eli_Vance

    If consumers in this country were smarter and more careful with their money then companies like the big 3 crooks would have been forced to lower their prices.

    Instead we have a country full of people that just drop their pants for the big 3 and continuously get violated by them. Just take a look at the comment sections on any Canadian site and see how many victims like to support their abusers.

  • Doug M

    I’m still on the special 10GB LTE data plan that they came out with when they first launched LTE. I wonder if this $5 increase affects me?

  • Marc Ray

    Can they even do this??

  • Cristhian Mejia

    Keep your plans. Rogers knows that you can opt out without penalty because they’ve changed the contract. But that’s what want. They want you off those plans and on their new overpriced ones.

    • Moomur

      Bingo, they are trying to migrate people into the newer plans. We are “encouraged” to get people off these grandfathered plans and onto the new ones. You are better off just paying the extra and keeping it in the long run.

  • Damian Wayne

    But on another note, they already charge us so much that they have 18 billion just sitting in the bank to spend as they please

  • Adam

    I was already tempted by Videotron’s launch of the iPhone. They have a regular-price $80 plan that is virtually identical to what Fido gives me for slightly more than $80 today, and Videotron’s US roaming rates are dramatically lower (we’re talking a tenth the price)… If Fido is going to jack up my bill by another $5, how is that convincing me to stick around?

  • Moomur

    I work for them and am not looking forward to the calls I am going to get in regards to this! However if you do have this plan and you are thinking of cancelling it, remember even $5 more for this 6gb plan is pretty darn good. A 6gb plan now will cost you over $100. And you will never get this plan back again if you cancel it.

  • Moomur

    It depends. Check your bill. If it states 6GB super plan and it is listed as $60 on one line you are fine. However, if you have an add on that says $30 6GB then you will be paying $5 extra.

  • Bernard

    I just got a letter stating a 2 dollar price increase even though I just signed a 3 year agreement in December (corporate / business plan) same thing 6 gig data package. Does this breech my contract?

  • Anthony

    $95 sound insane for 4S. I guess maybe if the front and back were shattered it wouldn’t be that bad.

  • cindy lou who.

    I don’t even understand why people whine so much about the price increases. It’s not like anyone is forcing you to stay with Rogers. You knew when you signed a contract with Rogers that it was going to be more expensive than companies like wind and public mobile and koodo. Yes, the fact that Rogers keeps hiking their prices makes me mad, but you know what I do about it? I don’t give Rogers my business. It’s that simple. And it’s even easier now that you’re not locked into a contract. If you really don’t like Rogers service, all you have to do is buy out your device, unlock it and bring it to a cheaper carrier. I think if all of Roger’s customers did this, it would force them to reevaluate the way they do business and they would likely change their plans. Whining doesn’t bring on change, action does. It’s just too bad that no one wants to actually do anything about it.