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Rogers to shrink local calling areas again on March 15th

Rogers has posted on their website a notice to all clients that effective March 15th the local calling areas will be changing. There’s about 100 places on the list so make sure you know exactly what’s your plan consists of so you know exactly what to expect on your March bill and that you won’t freak out for a huge long distance bill.

Rogers states “The local calling area for the cities below will be changing effective March 15, 2010 to align with standard boundaries across the industry. Local calling areas are the areas in which you can make or receive calls without incurring long distance charges. These changes will provide clarity around our local calling area boundaries and may make your bill easier to understand. As a result of these changes, some of your calls may be rated as long distance, which would first appear on your next invoice after the effective date. All other aspects of your service will remain the same.”

Check it out here at Rogers
(Thanks Stephen!)

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Discussion

16 comments for “Rogers to shrink local calling areas again on March 15th”

  1. So you can get out of your service contract for that sole reason. Because they change the terms of it.

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    Posted by Hub | February 12, 2010, 12:51 pm
  2. @Hub, Are the specifics of the local calling area in the contract? If not,rogers is not violating the contract by changing the local calling area, no?

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    Posted by Jim R | February 12, 2010, 2:33 pm
  3. “to align with standard boundaries across the industry”

    translation:

    We got together with Telus and Bell and decided to fleece you folks for some more money, just because we can.

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    Posted by Jim R | February 12, 2010, 2:42 pm
  4. Why not just abandon this practice of tiered voice charges. Why do they never mention that once one leaves their “home zone”, they are roaming?

    So stupid.

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    Posted by Lewis | February 12, 2010, 4:02 pm
  5. Another reason to leave Robers,I can’t. wait till Sasktel has there HSPA up & running then it’s good by Robers.

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    Posted by Larry | February 12, 2010, 4:15 pm
  6. WIND’s boundary is the entire province. Why don’t they go with that.

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    Posted by J. Eng | February 12, 2010, 5:05 pm
  7. @ J.Eng, wind’s boundary for for placing calls is Toronto and Calgary.i.e Home zone. when you step out, pretty much anywhere, you are away zone, much like what roger’s,telus,bell do. only difference is with wind, when you place a call, all provincial numbers are considered local calls as opposed to the others.

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    Posted by josh | February 12, 2010, 5:52 pm
  8. @J.Eng, the big 3 will not budge on pricing until they’re hemorrhaging customers. For that reason we should all hope that Wind succeeds.Otherwise we can just expect more of the clawbacks that we are currently seeing from Rogers and friends.

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    Posted by Jim R | February 12, 2010, 9:05 pm
  9. Anyone know how Call forwarding is affected by this?
    (e.g. I’m thinking of fwding a 416 (Toronto) to 289 (Oakville-Hamilton))

    Would I incur extra charges?
    The Rogers’ comment on Call fwding makes no sense!

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    Posted by Perry | February 12, 2010, 11:11 pm
  10. I really hope WIND succeeds. On their 2 lowest rate plans your current province is your local calling area, and they don’t charge any roaming fees within their own network area regardless of where you are, only roaming charges are when you are on their GSM Roaming partner (Rogers) network, not only that but their unlimited plans are actually unlimited and don’t have caps.

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    Posted by Steven | February 13, 2010, 12:37 am
  11. Do you really think they would change the Local calling areas without checking with their lawyers or agreement policies? Come on! They always gonna find something in their agreement allowing them to change it!

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    Posted by Rogersthat | February 13, 2010, 4:16 pm
  12. I hate Rogers, they are always trying to find ways to screw ppl!

    First Incoming Text, Now This!

    - I Hate Robbers, im glad i left them for Bell, now im happy i left Bell for WIND

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    Posted by Mike | February 13, 2010, 11:14 pm
  13. I don’t understand their statement about “align with standard boundaries across the industry” when only they and Bellus are pretty much the industry. Isn’t that called collusion?

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    Posted by ToniCipriani | February 14, 2010, 9:44 am
  14. This is bizarre… considering Bell and Telus don’t really handle long distance the same way (ex: where I am Bell charges long distance the same way it would with their “wired” customers wheras Telus keeps you local so long as you’re local to your home zone and calling somwhere that’s local to that). Territorial “delimitations” seem similar though so that might be what Rogers is settling on.

    Not really a good move though as I know many people would have chosen one cie vs another based on what’s local…

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    Posted by Hugo B. | February 15, 2010, 1:24 pm
  15. Thankfully, Rogers isn’t changing their Vancouver local calling area before the Olympics end. Right now their downtown/harbour front network is abysmal! Dropped calls, network outages/overload, cross-talk, and more SMS “protocol errors” and “network out of service” erros, loss of EDGE to GPRS and even downgrading to straight GSM! So many people are experiencing the same thing and when I called at the end of January, Rogers refused to send out a network technician. All they said was to find out for them who was having difficulties and tell them to call technical support.

    I *was* waiting for the Xperia release but will be going with the Milestone instead.

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    Posted by Leigh WILE | February 15, 2010, 2:52 pm
  16. My mother lives in Chilliwack. I call her every day. Imagine my surprise when I get my last Roger’s Bill with $80.00 in long distance charges. Customer Support said, ‘it’s on our website’. Whatever happened to personal service and informing your customers?? Oh, right, I forgot, it’s Rogers. Good news is, I managed to beat them into reversing the charges and now they only charged me another $10 a month to call her. Thanks, Rogers. (that’s sarcasm)

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    Posted by Scott Jenvey | February 17, 2010, 2:54 pm

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