Tag: telus

BlackBerry DTEK50 and Priv scheduled to receive security update on January 16th

According to the latest software update schedule from both Rogers and Telus, the Android-powered BlackBerry DTEK50 and BlackBerry Priv are scheduled to be updated with security improvements on January 16th. Unfortunately, the finer details are not known but will probably be the usual performance, stability improvements, and vague bug fixes from the previous OS upgrade….

Shaw launches new BlueSky IPTV platform to compete with Telus’ Optik TV

Shaw has debuted a new internet protocol TV (IPTV) platform, BlueSky, in an effort to win back customers that were drawn to Telus’ IPTV service Optik TV in the Western provinces. The product is based on American telco Comcast’s X1 platform, making it the first Canadian deployment of the technology. It won’t be unique for…

Telus to cut home services bundle savings by $2 per product starting March 1st

Telus has announced that it is cutting the monthly savings rate for home services bundles from $5 to $3 per product on March 1st, citing infrastructure costs. “The cost of providing Telus Home Services continues to increase as we continue to upgrade our networks and services,” says the company in a support article on its…

VOIP service Telus Extend is being discontinued due to lack of 911 support

Telus has sent a message to its subscribers announcing the end of its Telus Extend service, an initiative much like Rogers’ soon-to-be shelved One Number service, which allows mobile users to make calls and send texts via the internet on multiple devices. The carrier writes that the beta service is coming to a close due…

Telus brings Wi-Fi Calling to the iPhone

iPhone Wi-Fi calling has been enabled by several Canadian carriers for well over a year now, specifically Rogers, Fido, Bell, Virgin and Halifax-based Eastlink. With the update to iOS 10.2, Telus has also brought the feature to its customers. “We’re excited to announce that Wi-Fi Calling is now available to TELUS iPhone customers! iPhone customers can…

Telus launches Internet for Good program to support 15,000 Alberta families

Lack of access to affordable internet has become a key issue in Canada over the last few years. In an effort to help improve the situation, Telus has launched the Internet for Good program to provide low-cost internet to single parent families receiving financial support through the Alberta Works Income Support and Assured Income for the…

CCTS annual report reveals drop in wireless complaints, billing still an issue in Canada

The Commissioner for Complaints for Telecommunications (CCTS), an independent yet industry-funded agency, has released its annual report for the year 2015-2016 and found wireless complaints once again topped the list. However, there is a bright spot. Following the trend for the third consecutive year, the number of customer complaints received by CCTS sharply declined. The CCTS’…

Telus and Huawei make progress towards 5G goals with two new technology deployments

Huawei and Telus have announced two new technology deployments that serve to further the development process of a next-generation 5G wireless network. The first is the deployment of a heterogenous network (HetNet) in Vancouver. The Canadian carrier and mobile manufacturing giant state they successfully launched a HetNet through their co-sponsored Vancouver-based 5G Living Lab. For…

Here are Canadian carriers’ Black Friday and Cyber Monday deals

Black Friday is still undoubtedly a bigger deal in the U.S. than it is in Canada, but that doesn’t mean Canadian carriers don’t offer some significant holiday season savings. Below is a roundup of all the deals that have been posted so far by Canadian wireless, cable and internet providers for Black Friday and Cyber…

Rogers, Bell and Telus all appear on Top 100 corporate R&D spenders list again

The most important thing a technology company can do to grow and prosper is to invest in research and development. This kind of investment doesn’t necessarily guarantee success, but without it, those in the industry face a much larger challenge. Each year, Research Infosource puts together a list of the Top 100 Corporate research and development (R&D)…

Alcatel’s POP 7 LTE tablet hits Telus stores at $0 down

After debuting at Bell and Virgin in late September, Alcatel has announced that its POP 7 LTE tablet is now available at Telus at $0 down on a two-year contract or $150 CAD outright. The Android Marshmallow-powered 7-inch tablet features a five touch point display and weighs in at 298.5 grams. Internally, the tablet runs…

Win a Telus Google Pixel XL

Brian, you have been chosen! Email me to claim your Pixel (double check in the contest box that you are the right Chris M.). Zach@mobilesyrup.com. Interested in winning a Telus Pixel XL? Well, this is your chance! The Google Pixel XL sports a 5.5-inch QHD display, Corning Gorilla Glass 4, 32GB of internal storage, 4GB…

Telus debuts hundreds of hours of Netflix content in 4K on Optik TV

Telus Optik TV customers can now watch Stranger Things and other Netflix exclusive content without additional hardware. The carrier has announced that the streaming service is now available directly through its Optik TV 4K set-top boxes, providing additional video content to subscribers and eliminating the need for them to buy devices like Google Chromecast to…

Telus pilots drone assistance for cell tower maintenance

Drones are considered to simultaneously be some of the most potentially useful and most potentially dangerous technology to make its way to consumers in the last few years. And while some of those dangers have definitely been shown in drone accidents, for the most part, people are coming around to all the helpful things drones…

Top Canadian mobile stories from the past week

Every week we bring you the latest in Canadian mobile news. Listed below is a quick overview of the top stories from the past seven days. Wind Mobile starts promoting LTE network launch and support for Wi-Fi calling [Read here] Toronto Parking Authority now lets customers pay for on-street parking through its mobile app [Read…

Top Canadian mobile stories from the past week

Every week we bring you the latest in Canadian mobile news. Listed below is a quick overview of the top stories from the past seven days. Rogers has a new CEO [Read here] Google Pixel review [Read here] Rogers Q3 2016 revenue increases to $3.49B [Read here] Thalmic Labs opening 50,000-square-foot Waterloo factory to build…

Rogers CEO Guy Laurence steps down, to be replaced by former Telus CEO Joseph Natale

Rogers announced today that CEO Guy Laurence is stepping down effective immediately, and that ex- Telus CEO Joseph Natale will be his replacement. “We have appreciated Guy’s leadership over the last three years,” said Edward Rogers, deputy chairman of Rogers Communications. “He has moved the company forward re-establishing growth, introducing innovative programs like Roam Like…